This home was everything we expected and more. Beautiful home located in the Sea Pines area of Hilton Head. The home was in very good shape and very clean. Our grandkids loved the heated pool. I would highly recommend this property for a family vacation.

Big home with lots of common area for relaxing and entertaining. Everything required was available at the home. Proximity to beach, Harbour Town, South Beach and Coligny is excellent. Could use a house manual to explain systems like spa, pool and A/V. Our spa was a disappointment as we paid extra for heat yet the controls did not work. Vacasa was very responsive overall and issued a credit for much of our pool/spa heat payment. I appreciated their support.

Very nice home. Lots of perks! Plenty of space.

Such a huge and awesome place! One of our favorites we’ve ever stayed in, honestly. Location is perfect. Definitely spacious enough to accommodate several people. Despite going in November, the pool stayed warm enough to be comfortable in. The hot tub was large and great as well. Only had one day where we had trouble getting it heated, but the team responded promptly. Huge kitchen with double ovens and massive refrigerator.

Beautiful home, tons of space. Location is perfect, close to everything, yet secluded and tranquil. Would definitely stay again!

We stayed here for a week and attended a family wedding on one weekend. It was wonderful!

The lack of customer service is terrible. Checked in and the third story of this house where 8 of the beds were at was 89° and windows don’t open. Called three times over a 5 hour span. Finally had someone come out and they didn’t give the poor guy the key to get into the unit. No AC up there for a full 24 hours. Had to move mattresses to other floors. No paper towels, no trash bags, no pool towels, small amount of regular towels. Floors are dirty like others mention and every handle in the place needs tightened. They had a pool man come out at Saturday at 1:30 in the afternoon. He didn’t even knock and creeped us out. Kept looking in the windows. They gave me $165 refund. That barely covers the towels, trash bags and paper towels we had to buy. Unless you want to spend the first 24 hours on the phone with them begging to fix issues, I’d stay away.

4.5 stars. A few little tweaks and this house will be a 5! House has recently had some improvements like new wood floors. Plenty of room for families. Multiple eating areas. Large bedrooms with nice roomy bathrooms. The house is located in a quiet area just off Sea Pines road with easy access to beach, Salty Dog and Harbor Town. Plenty of bath towels provided however no beach towels, beach chairs or toys. Not a big deal for those who are driving. We paid extra for pool heat and we’re very happy with how it worked. Clean pool w/o lots of leaves and such. Owners allow use of 1garage spot which came in handy for rental bikes. We would love to come back here again.

Our overall issue with this property was the intermittent heating issues with the spa. There were 4 nights the heater stopped working so we weren’t able to enjoy it. Additionally, we checked in past the business hours (5:45pm) on a Saturday and were never given the code for the spa so we couldn’t even use it on the first night due to poor communication (assuming it would have been functional on the first night). Instead we had to wait until normal business hours on Sunday to speak with property manager to get code. The major design flaw of the house is locating the main children’s bedroom directly above the master bedroom. Any movement and sound coming from above is disruptive especially if bedtime hours differ. The dishwasher does not get dishes clean. All cups on top rake would come out with a sandy grit in them. We did enjoy the ability to spread out in the house.

The house is very nice and had a beautiful layout however here is a list of issues that are disconcerning: The pool was maintained very poorly and was very cloudy. All the carpets were in dire straits needing to be cleaned. Floor ceramic in the kitchen was broken and was not repaired. Extremely disconcerting since it had been in previous reviews and have never been properly corrected. Bathtub in the kids room did not drain. Missing a door thumb pool going in to the other children's room. Audio system was in grave repair of needing replacement however the owners have not done anything to it yet. There are numerous other areas of disappointment and it's a shame because it is a beautiful house it just needs a little TLC for overall improvement. Will look elsewhere for another house to investor money in for rental next year.

Lovely home and great location however there are several things that need attention that apparently have been an issue for years according to other reviews. Horrible smell of litter box and sewage throughout the house; we had to buy 10 plug Ins. Loose tiles in the kitchen we had to cover with a mat. Playroom tv doesn’t work due to old electrical components in the closet tripping a surge box. To top it off we go to book for next year and the price is up by $6000 a week for the same week. No thanks.

This is our 3rd year renting the home. It is a beautiful home, great layout and great location, however are seeing a decline in the home's upkeep, since we've been renting it. The house is becoming more worn down every year. House keeping was very lacking. The front entrance is dirty. The bench by the front door was so dirty, I didn't even want to hang a wet towel on it. The whole home was extremely dusty - base boards were filthy, and don't even look up at the ceiling fans. The carpet on the stairs was also dirty with visible dirt unvacuumed. The linens on the beds are very low quality and scratchy. I remembered this from last time and brought my own sheets. There are broken tiles on the kitchen floor that could be hazardous to bare feet. 2 out of the 3 years we had problems with the AC breaking. Fortunately this year it was resolved quickly. That being said, the game room/twin room is never cool. It is constantly hot. The house needs a broom (there were 2 dust pans and a vacuum but no broom). The kitchen supplies seem to dwindle every year. We anticipated this and brought items we use a lot - cookie sheets, salad spinner, good knives, spatula, good skillet, etc...

Loved the house, pool, and first floor study

Spacious home and a short easy walk to a very private stretch of beach. We had four families, 3 of whom had small children, and were very comfortable with plenty of privacy for all. Great kitchen and living room and screened porch with nice gas grill. Amazing pool. Will stay here again.

Overall good. Second time renting here. House smells musty and needs a deep clean. Worked well for our family.

The kitchen was poorly equipped, we purchased a pot and some baking utensils to help make the stay more efficient. Goodly amount of dishes, glasses and serving pieces.. Vacassa did respond to technical difficulties that arose.

We loved our week at Surf Scoter. 4 adults, 4 kids, with plenty of room for another family to join us. We spent countless hours poolside, using the beach path and playing on the shuffle board table.

I agree with previous poster that kitchen floor does need some repairs. When I originally saw that comment I thought it was something that could be ignored. However, after walking over the tiles that are cracked multiple times a day - it really should be repaired.

The kitchen was spacious and allowed for all to be around to get meals prepared. It would be helpful to have some additional items available in the kitchen- pairing knives (none avail), cookie sheets for baking kids chicken nuggets, etc; and measuring cups/spoons.

The grill was awesome!

Bedrooms were excellent.

Thank you again for allowing us to spend time in your beautiful home.

We loved our week at Surf Scoter. 4 adults, 4 kids, with plenty of room for another family to join us. We spent countless hours poolside, using the beach path and playing on the shuffle board table. I agree with previous poster that kitchen floor does need some repairs. When I originally saw that comment I thought it was something that could be ignored. However, after walking over the tiles that are cracked multiple times a day - it really should be repaired. The kitchen was spacious and allowed for all to be around to get meals prepared. It would be helpful to have some additional items available in the kitchen- pairing knives (none avail), cookie sheets for baking kids chicken nuggets, etc; and measuring cups/spoons. The grill was awesome! Bedrooms were excellent. Thank you again for allowing us to spend time in your beautiful home.

Stunning property! Perfect for our family ranging in ages from 2 - 75. Only problem was trouble communicating with the property manager who went crickets when we had a question about heating the spa. But the people in the Vacasa office helped. Can't wait to return.

Our experience was excellent!

Great location! Cracked and dangerous broken floor tiles….appliances inoperable (ice maker, stove vent) front door needs to be planned and remounted. It sticks so bad you’ll think it’s locked and it’s NOT!

This house was roomy enough for our 4 families and within easy walking distance to the beach. There were things that required immediate attention such as the cracked and loose kitchen floor tiles, the ice maker did not work, toilet paper holders and door knobs were loose and in need of repair...

There was so much room to spread out. Even with 10 adults and 8 children we never felt crowded. The pool was awesome after a hot day at the beach and there were lots of pool toys to use. Ice machines made the trip so much more relaxed. Loved this house and would love to rent again.

Our family spends time together once a year on Hilton Head. The house was perfect for all. The walk to the beach is not far. We enjoyed some tennis and the pool was a big hit! House is furnished nicely. Hope to return!

We so enjoyed this beautiful Resort Home. Light, spacious and nicely appointed.

The house is amazing and a great place to stay. Everyone had plenty of room but could also together. The kids loved the pool and hot tub. The kitchen was equiped with anything we needed. Would book again. The walk to beach was great.

We had a fabulous time at this lovely home! It was beautifully decorated with a terrific pool and was a quick walk to the beach. However, there were no beach chairs or beach towels provided which was a small disappointment. Other than that, everything was near to perfect!

Perfect location. Needs some minor interior decoration updates. Sleeps 3 couples comfortably and not more. The other rooms are good for young adults and children. We were all guy golfers and 3 of us had great accommodations the others were in bunk style rooms...not horrible but also not ideal.

We old school guys and we cooked every night...the kitchen was phenomenal...good grill and outdoor spaces as well!! Short walk to the beach...

Had a super great time and did not want to leave.

This is a beautifully decorated home. Just a short walk to a private beach. With its own lovely pool and outside gathering area It was very hot during our stay and we weren't able to use the screened porch for meals. And the pool water was probably 90 degrees! Likewise the upper bedrooms were quite warm and no able to be cooler despite the ac. The kitchen has great appliances, but otherwise not well organized . The sound system never worked despite calling the property manager who sent a tech support person. Despite the Covid outbreak in SC (no-one in Harbourtown) wore masks) we stayed together in this lovely home and had a great week.

Everything was excellent except for a few shortfalls- Microwave only worked on/off - no controls. When using the porch grill there was so much grease in the vent it was dripping down on the granite behind the grill. Huge amount was built up from previous uses - definitely a fire hazard. The two table lamp shades in the office were burnt because the bulbs were touching the plastic shades. The pool was awesome and the proximity to the very private beach was very convenient. May stay again if we can get the families together with all their complexities.

This home was spotless and just as pictured! We had an amazing time