Wonderful location. Overall great house. We did encounter a clogged sink at arrival which took a couple days to get fixed. Lights on pool didn’t work and didn’t get resolved, I didn’t realize you had to set up and pay extra to heat spa ( thought it was only for the pool heat) Cleaning items didn’t work (vacuum and broom was broken) Overall the house was very spacious and peaceful. Pool was clean and refreshing

We have stayed in this house several times. This was the cleanest at check-in and a small issue was handled promptly by the realty company. We had a wonderful vacation with no problems. Definitely recommend staying here.

Rating Details: The property manager was more than helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great house great location. Plenty of room and spacious. House is a tad outdated but not a big deal. Had a snafu when booking. I was charged twice on my debit card and had issue with the bank for a few days until I received a credit. but I get it, these things happen. Management was very responsive on other items. If choosing Hilton Head again will use management company again.

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This is the second time we have rented this house and everything was great. It was nice to see that the back deck was replaced. The house is in a great location and only a short walk to the beach. The management company was also very responsive. I do wish they could mail the parking passes in advance. It is hard to get everyone into Palmetto Dunes when arriving at different times.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Our oldest daughter nicknamed this the house of symmetry! Downstairs there were two matching king bedroom suites with enormous bathrooms and each having a huge walk-in closet. Each had a private door to a private deck facing the pool area, with a very large pool we all enjoyed. One of those downstairs suites had another bedroom, next to it, with two queen beds and a private bath. Upstairs, with an enclosed loft where the kids loved to play, were two matching bedrooms each with two queen beds. Both of those bedrooms had full size bathrooms. Downstairs in the center was a large great room, with sliding glass doors to the deck and pool area. Both rooms were nicely furnished and provided a large living room and dining room with seating for ten. The kitchen was ample with another table for six. Lots of handy appliances including a regular coffee maker and a Keurig, as well as an air fryer. Laundry was right off the kitchen. Great layout, no wasted space, very clean and a short 3 minute walk on a paved path to the beach. Only issue we had was the refrigerator needed to be replaced, but with one phone call VHHH management brought in a replacement for the week. If the owners get a new fridge, we’ll likely return to this house next summer. Truly more than met all our needs.

Rating Details: The property manager was adequately helpful. The vacation rental was very clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: This property needs some updating. The location is great. Just minutes to the beach. The pool is a really nice size. We had issues with the refrigerator. I contacted the rental company on the first day about the refrigerator making a loud noise. The rental company brought a replacement on Monday, but put it outside the front entrance. We didn’t have ice or filtered water. All previous homes we rented had a second refrigerator which this home did not. When stating that you sleep up to 18 people I think this is a necessity. On Thursday the rental company did move the refrigerator inside the house but the whole thing was an inconvenience.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Property had some maintenance issues because of the age of appliances etc. other than that, stay was great. Service was super.

First of all let me say that this is a beautiful home we stayed at 3 times and we love it. Our experience with VRBO has always been excellent and we’ve used them many times over our 25+ years vacationing on HHI. My problem this year was with the property manager, Vacation Homes of HHI. We arrived on Saturday and found on Monday evening that our dryer didn’t work. Called and reported the problem and was told they knew about the problem and it wouldn’t be fixed until Thursday. So, I’ve paid almost $11,000 for a home and we can’t wash our clothes. The property manager’s response was that they had no control over the technicians who do the repairs. They had to order a heating element and wait for it to be delivered. I spent 40 years of my life in the service industry and I would have put someone in a car to go get a simple heating element which took less than 15 minutes to install. They also told me that they called me before our arrival on Saturday to inform me that the dryer didn’t work. I received no such call and they said I had given them the wrong number. The number they had was correct and I had my home phone transferred to my cell so there was no way they couldn’t reach me. If they didn’t reach me they should have left a message .At that point, we were already on the road and couldn’t have brought extra clothes.So, we spent 5+ days of our vacation without the ability to wash our clothes. Since they knew about the problem they should have continued to reach out.