The location was ideal. The staff were very friendly and attentive. The resort was clean and welcoming. The food staff were polite

I didn’t like not having a shuttle available.

Viaje con tres amigas más y el staff fue lo máximo con nosotras. Victor, Robert y César nos divirtieron en el bar de la piscina colocando las canciones que más nos gustaban y el animador de costa rica también. En el Arubian sea food restaurant una noche mi rodilla sufrió un accidente y Rodell de filipinas y Edgard de Venezuela se portaron muy bien conmigo, me dieron primeros auxilios y la cena estuvo expectacular. Accedieron a tomarse incluso una foto con nosotras. Nos reímos un montón! En ese mismo restaurante decidimos almorzar todos los días, ya que allí se encontraban la señora Alba, Claudia y Douglas de Colombia, quienes nos recomendaban las sopas, nos hacían reír y nos dieron sus mejores consejos para movernos por toda la isla. Sus atenciones fueron espectaculares, los vamos a extrañar un montón !!!! Adicional a eso, en el bar del lobby se encontraba Armando de Valledupar Colombia quien también nos atendió bastante bien, nos habló de la isla y cómo disfrutar de la mejor manera el hotel. Keanu de Aruba en recepción siempre nos daba su mejor saludo cada vez que salíamos y entrábamos por lo que la estadía muy realmente muy acogedora. Recomendamos el hotel mil veces. Fue una semana grandiosa. La comida súper saludable, variada, la atención en el restaurante Italiano por Don Jorge de Colombia muy buena también. Gracias Barceló

Una estadía muy corta :(

I loved the beach, very clean.

I did not like the beds they were uncomfortable, there were no wash clothes, they ran out of beach towels, I had to wait 20 minutes for a towel. I was not pleased with the buffet, overall the price of the hotel is too much for the service provided.

Everything

Nothing it was amazing

Beach was great

Priced too high, food was ok. Kept asking for small face towels not stocked in the room

The ocean and location.

The front desk management and customer service was the worst hotel experience I have ever had. The price we booked on Booking.com was not honored. They added $1,100 for our 12 year old after we checked in. Booking.com lists the rate for a 12 year old at the childcare. The hotel staff said he was not a child as soon as he was 1 day over 12. The hotel said Booking.com would need to refund the money since they had the incorrect rate. I am still disputing it with Booking.com.

Location, the staff were very friendly.

Food was ok nothing special, Also I requested for a better room view, didn’t get for what I paid for.

The location is really good, the beach is beautiful, the staff at the royal level restaurant was excellent and at the royal desk too.

We didn’t like the buffet food, not a good variety of food and was tasteless, the specialty restaurants a littlr better but not flavorful, we upgraded to royal and room service menu for lunch and dinner was good, our question was why not all the places have the same quality of food,