We liked two of the staff in particular who were very helpful, cheerful and attentive. Tasha and Agnatha (from Poland) thank you. The bed was comfortable, great towels, plenty of toiletries and teabags etc. A very good breakfast with great service and a wide choice. Location in Kent great for exploring the county on our driving holiday. Quite a few restaurants to eat in on the village square, with Indian and Chinese close by. A pleasant evening meal the beef pie, and the fish pie very tasty

The room was dark and smelt damp. The shower cubicle appeared to be very old, and the track was dirty. There is a warning that the water is very hot, but in room 23 the water pressure is really weak and it takes a lot of adjustments to have a shower at a reasonable temperature. Also the shower tray is mounted really high and if you are older or unsteady on your feet getting out of it onto the floor you really have to be careful. The extractor fan is useless and doesn’t always function and the tv controller is missing and has been for some time, also there is no ITV channel. The door to the bedroom complex we were in was rotting and the courtyard outside was dirty and dismal. I am sorry but for £100 a night things could be a lot better to give a more pleasant guest experience. Also felt your evening meal charges were a little expensive. As we understand it there’s not much money in beer, but plenty to be made in food and accommodation, and I think more focus should be on that.

Delightful and friendly staff. Nice room. Comfortable bed. Plentiful secure parking close by. Absolutely central location.

Wifi not reliable in my room, though fine if I went out to the courtyard.

Very good foods and beers with historical building, which is more than 400 years old. Staffs are very friendly, and room is comfortable and clean. You can enjoy old little town with history. Included breakfast is overwhelming, you can choose it from menu and they are also really good

nice big room, shower was powerful, bed was very comfortable

Paint peeling in bathroom, black mold on grout, woken by upstairs guests banging about early in the morning

Restaurant, staff, location and easy parking

Shower was tired

Lovely spot, very comfortable. Friendly staff and very clean.

Little vegetarian choice. Looked over carpark,on group d floor needed a blind at window.

the staff are very welcoming and helpful. breakfast was very appetizing and large portions - so don't order 2 dishes! The room had a low ceiling but it didn't matter to us as we were only there for 1 night. plenty of hot water. we didnt have dinner as we arrived late in the evening.

Nothing to not like

It was so nice to have a bath, so many places only offer a shower and it was lovely to be able to relax in the warm water after a day's walking on the North Downs.

It would have been nice to have been offered cereal and fruit juice at breakfast. The full English breakfast was lovely but it's such a shame to not go the extra mile and scrimp on the breakfast experience.

Breakfast was good and cooked well. Room was clean and well kept. Dinner was good and well cooked. We had no hot water for one morning but the manager transferred us to another superior room as compensation

The beer

The breakfast, worst ever

Our room was at the front of the hotel and was very comfortable. Our breakfast was very good. The staff were friendly and efficient.

I think the outside of the hotel by the back entrance could be tidied up. It doesn't look good when you go to reception.

Very slow service at restaurant 1nd for breakfast

Nice village pub

good character and great location in the village

issues using shower

friendly staff

one of the bedrooms I booked was clean but v tired and in need of an update.

confortabel and cozy English hotel, where you can have a drink and nice meal in the pub or restaurant very friendly personnel and nice breakfast. Great value for your money.

- friendly, helpful staff - nice location - very good food - nice choice of beers and lagers

can’t think of anything.

large room.

shower very weak