Great location, friendly staff, good room and plenty of choice for breakfast.

Corridors a bit dour and the toilet separate to the bathroom was a bit like something I'd expect in a prison. But these are tiny things for a wonderful time spent in Birmingham.

Location was fab, staff were brilliant and gave good information, room was spotless and huge, looked even better than pictures, beds were comfy

Nothing

This hotel was generally good but really let themselves down with the cleaning and then not fixing the issue when we raised it

After we checked in, we realised that the bedsheets had a red sticky substance on it. The sheets had not been changed. We brought this to the attention of reception there and then who said they would bring up clean bedding but they never did. We got in late and ended up sleeping on top of the duvet that looked a bit cleaner

I booked and paid for 3 rooms, 412, 414 and the one I stayed in 416. I have already issued a survey but to remind you, light from the corridor passing through the perimeter of the room door/frame, plunger in the showroom basin faulty and worst of all a member of of the room cleaning staff entered my room as I was beginning to get dressed at just after 10.00am ... 2 hours before my departure time set by the hotel. I reported these issues to the desk management. All of the reception staff were excellent but concerned someone had access to my room 2 hours early!!

copied from above .... I booked and paid for 3 rooms, 412, 414 and the one I stayed in 416. I have already issued a survey but to remind you, light from the corridor passing through the perimeter of the room door/frame, plunger in the showroom basin faulty and worst of all a member of of the room cleaning staff entered my room as I was beginning to get dressed at just after 10.00am ... 2 hours before my departure time set by the hotel. I reported these issues to the desk management. All of the reception staff were excellent but concerned someone had access to my room 2 hours early!!

Excellent location in City centre. Parking available on site. Nice bar for the evening.

Nothing. All good.

Excellent accomodation. Very clean and comfortable. Friendly staff. Good breakfast. Nice interiors. Right in the centre everything's on your doorstep. Super easy check in and out

Rooms definitely need AC. Room service menu and breakfast could do with variety. Very noisy but that's to be expected being in the city centre.

Very clean and staff were welcoming

Bar, children’s area, breakfast. Corina was on reception in evening and made my children’s night by sharing the bear hunt with them. Thankyou Carina! X

Very noisy at night, corridor doors slammed a lot.