We arrived to the location as part of a package with Belmond. Due to this our experience may be slightly different that for others. The staff is really helpful and kind. Service is fast and thorough. The venue is really exciting! It's an old monastery with all the needed modernity added. Our room was spacious, spreading on two levels. The hotel is 3 minutes by walk from the main square. The dinner experience with the opera night was excellent!

Nothing, perfect place! 😊

We booked for two rooms and both rooms got upgraded. it was such a getaway in the middle of the cusco town. the breakfast was excellent, the cocktail in the bar is one to remember.

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everything! 10*

Everything, incredible attention to detail and the best service and attention from each and every staff member, a must stay Hotel

such an amazing experience for religious people

it was good at all

The comfort level of all Belmond is superb, Monasterio met expectations. Excellent accomodations and staff.

More water in room.

absolutely amazing place to stay in Cusco! the staff was super accommodating and wonderful! the place was gorgeous, clean, beyond what I could’ve expected.

The ancient well kept design of the monastery turned into a hotel is just genius and beautiful . meuseum like with all the paintings. the middle garden breathtaking with the fire pit at night. location couldn’t be better staff exceptionally professional oxygen i he fed rooms

nothing

The staff is courteous and competent, meeting the highest standards of customer service. The building and individual rooms are historic and comfortable. The courtyard in particular is a peaceful haven where it is possible to simply relax, have breakfast or lunch, or have tea and cocktails later in the evening. In the Peru State of Emergency crisis, they came through with flying colors--ready to help in any way they could.