I enjoyed my stay, clean and comfortable

May be Lobby chairs and sofa 😁

everything

nothing

Hotel zadbany, bardzo fajna strefa basenowa. Miły personel. Lody o każdej porze dnia. Ciekawe zabudowane miejsce przy scenie przeznaczone na wieczorną rozrywkę - każdy znajdzie coś dla siebie. Ciekawe baseny na dachu dla dorosłych. Fajny basen dla dzieci z olbrzymim statkiem. Jedzenie ok. Lokalizacja blisko lotniska . Super gość od wycieczek - stanowisko przy wejściu do restauracji głównej - Amir - mówi po polsku - bardzo pomocny. Dobra pizza w restauracji przy basenie głównym.

Restauracja główna zatłoczona i średnio czysta. Lokalizacja w drugiej linii brzegowej - plusem jednak było to ,że w okresie zimowym budynki odsunięte od morza osłaniały od wiatru. Bardzo skromne lobby.

النظافة والخدمات وطاقم بعض طاقم العمل

خدمة الشاطئ بعض طاقم العمل

Pool,warwe slide, lazy river, friendly staff, buffet, kids zone

Hotel-Mitarbeiter alle super nett und bemüht- sie sind wirklich daran interessiert das alle zufrieden und glücklich sind.

Das Essen schmeckt nach nichts und es gibt größtenteils Fast Food zu essen.. Alles sieht hübsch aus, aber es ist überhaupt nicht gewürzt und nach ein paar tagen möchte man das wirklich nicht mehr essen.. Wenigstens mal etwas Pfeffer verwendet würde schon helfen! Der Kaffee morgens ist auch leider furchtbar- der Vollautomat kann keinen Milchschaum machen, die Milch ist auch eher Wasser mit Milchpulver- gänzich ungenießbar. Sehr schade! Auch für Allergiker oder Menschen mit Unverträglichkeiten wäre mal eine Tüte laktosefreie Milch oder so toll, aber Fehlanzeige

We had a pleasant stay at the hotel Everything was more than amazing Beach,pool,animation and food variety and on top of everything the staff was very professional and dedicated with charming smiles.As well, food cleanliness Thank u so much 😊

Un peu de tout

Pas grand chose

Quality of food and beverages along with the great accommodation

Entertainment a little non existent

لا زال المكان يتميز ببشاشه العاملين ومحاولتهم لحل المشاكل وانقاذ الموقف قدر المستطاع واخص بالذكر الشيف سيد تحديدا لما قدمه من جهد لتحسين جوده بعض الاشياء ومستر سيد البول الرئيسي شخص متعاون لاقصي درجه ممكن تتخيلها وودود جدددا

جوده الطعام والتنوع ليست الافضل علي الاطلاق المستوي هبط بشكل ملحوظ التنوع يعتبر شبه معدوم يوميا وجبه الغداء كوبي بيست باضافه بسيطه بجد كان سي جدددددا

Everything was amazing

Location, The food variation and taste , kids Aqua, safety , houskeeping. Night shows, and kids entertainment time , bars, friendly majority of the staff . Staff asks more oft if everything is ok :).

Room location was difficult to reach .. It is like a labyrinth to me, Families with toddlers should stay in easy access rooms, where they don't have to walk 3 Coridors and take the Lift and stairs to reach the restaurant ! . I didn't like the first room location and view told the reception personal that i don't want to have to use the lift.. He misunderstood my request was nice though :) but gave us even a room with worse location, my husband didn't want to change once again.. The hotel was full we understand that room availability as wish couldn't be available to everyone . I found The hotel as a whole ( not easy accessible) especially For Families with Kinderwagen/ Stroller. Very Few staff personal discriminate between foreigners and egyptians.

I didn't like anything this year ,I used to come every year with my family but will never come again !! They lost credibility for me worst management ever/ food/ hygiene " saw stool in the lazy river and it was evacuated after 2 hours " after I complained!!! House keeping impolite / and at the end they told us as an apology, we will have late check out at 5 we returned from the pool we found people and the 2nd room!! They ruined our vacation

Everything ..... for me they lost their reputation completely !!!

Clean, very good quality food and the staff were amazing.

NA

Staff , room service mrs Younna receptionist

Economy rooms are so old

staff ,Facilities

less food varieties

Beach is good

WIFI is a hell, it is very bad one almost not working Noisy room hearing every word clearly in the room next to me, lighting system in room not good no button beside bedroom Asked for a wake up call no one called me Buffet is very normal, no much protein , most are carbohydrates

I liked the Hotel environment, it's really magic & Fun .. Different pool styles to satisfy everyone, specially the adults only pool was very relaxing, Also The beach was amazing, staff was very cooperative, Animation team was Great, They have many restaurants there, Also the Location was perfect just on the mamsha which is great for anyone who loves shopping.

Our stay was in a building where the rooms still was in an old style mood, old Furniture and bathroom style which was not very satisfying for me, The kits in the room was very poor, Also the Hotel is not a good choice for Adults/Couples only who love to relax as there are too many children there ( In most of the places)

pools were nice and kids aqua park was very nice rooms were big & comfortable Mr Khaled from reception provided us with super nice room whilst the hotel was fully booked kids club girls are super nice(Amina and Hala ) and they kept my girl entertained animation team are good with a. lot of activities

the rudeness of the staff probably at every restaurant specially at terrace area in the main restaurant and Italian restaurant they need to be trained seriously how to talk and deal with guests . one of the waiters when i asked for milk he gave me the rest of milk from another table !! unbelievable!! the food at beach restaurant is inedible in addition to rudeness of the staff as well animation team girls only talk in russian , when i asked for the place for night parties they were not able to answer in English