la atencion del personal

el aseo la limpieza el piso de la habitacion y no hay acceso universal en ninguna parte , la taza del wc pegada a la puerta habiendo espacio,telas de arana bajo las reposeras de la piscina interior. es un bonito lugar pero falta preocupacion en lo que es mantencion y limpieza.....acceso universal cero...no cuesta nada hacer ramplas...el restorante fome y poca preparacion del personal.....el desayuno pauperrimo....

Ubicación. Habitación grande y cómoda.

Poca mantención de las instalaciones exteriores, se encontraban sucias, plantas con suciedad de pájaros, telarañas e insectos, incluso dentro de la piscina. Hasta un ratón muerto pisamos saliendo al estacionamiento.

Location is great, very good restaurant, sauna and jacuzzi. The pool is currently closed in winter time, hope it will open in summer time

Heated pool

Beds not comfortable

The hot tub The lovely staff Cleanliness Garden and pool (although we did not use it during this stay) Adorable ?pets on the property

No late night room service for food Ongoing construction next to hot tub (but understandable as it might be low season)

The hotel grounds look like they could be nice in season. The room was spacious.

Based on the listing on booking.com, I was led to believe this was a lovely boutique hotel with a restaurant, pools, jacuzzi, spa services and more. However, on the day of my arrival, the restaurant was closed, both pools were closed, the jacuzzi was closed, there were no spa services, and the heating didn't come on until 7 pm. I appreciate that properties may change what they offer in the off-season, but that should have been indicated in the listing.

The Hotel itself is very spacious. Ample parking space. Rooms were clean and big. Staff was excellent. The facilities included in the price was great. Restaurant ambience was superb. Overall we enjoyed our stay.

Had issues with hot water in the room but staff fixed it. Also hot water swimming pool had some issues initially but again was fixed it right away. Food options were limited in restaurant but didnt bother that much.

I have written a full review below

First of all, it does not look like a derelict hotel as some reviews said. The hotel is pleasent to arrive to, there is a nice sign. That's almost where the good things stop.... Imagine your great grandma's house and then imagine it hasn't been properly cleaned since she was alive. The place must have been very impressive many years ago - it's a shame that the dust has been building up since then. We were in the 'suite' so we paid extra... the positives are that the room was very large. The bed was a good size. This gave the large spider that greeted us a nice space to run around on. There was a lot of space in the room, high ceiling. Grandma would have liked the decor. Dated - but fine. The fridge contained 2 champagne glasses and that was it. No complimentary water - or non complimentary water... there were one thousand tea bags but no kettle or tea cups. The bathroom was disappointing - in a 'suite' - one would imagine a decent bathroom but this was very basic. However the water was very hot, so they got a point to there. The grime on the railing of our balcony gave some great antique vibes, and that was complimented nicely by the huge wasps nest above the front door. The dirt and grime in general in the hotel is deeply ingrained. The weather was beautiful. The sun loungers were fine. The pool looked like it hadn't been touched for renovation since Gatsby was found floating in it. The paint is coming off the bottom and looks a bit like a zoo enclosure for the penguins. A woman was swimming in it and seemed fine - I didn't see her the next day so I am not sure if she survived. There is an inside 'spa' area with a pool and a jacuzzi. Legionaires disease is no joke so we decided not to go in the hot tub however this area did look bright and inviting with good quality chairs. Just don't look too close. We did not explore the further spa options as the prices for the massages were too steep.