The staff was the nicest staff especially at the lobby counter Ms. Aqilah. I have never encountered a hotel. They were always friendly and asked how our stay was going every time we walked in the door. They also were able to recommend places to get any type of meal that we needed as well. Ms. Aqilah waiting for me on late check-in, thanks Ms. Aqilah & team! In the nearby hotel, we can just be walk-in to get MCD, KFC, PIZZA HUT, and DOMINOS! But Malay food difficult to get

Card ACCESS is only one piece for each room. So if we would like to get the food at the lobby we have no choice but to wait for the lobby boy (Bangladesh) to accompany us to the lift. Suggest the hotel provide an extra access card for every room! (2 cards per rooms)

Like the air conditioning system so cold

The bed sheet is not clean body feel itchy after sleep somemore have small cockroach and the towel is smelly

All ok