The service from reception is really fantastic! I got a few gifts delivered to the hotel prior to our stay as we travelled from South Africa on Christmas Day and asked them to put it all in the gift bag in our room, and this was done perfectly! they went to a lot of trouble to search for restaurants in the area that would be open and also alerted me to the fact that the Heathrow Express (that I had bought tickets for, in advance) will not be running. Breakfast is such a treat, delivered to your room (or you can sit at a table downstairs) and we tried all the options. On day 1 I said I had died and gone to gluten heaven. I purposely booked a hotel a bit out of the way in the hope that it would be quiet, which worked.

On the nights that someone stayed on the floor above me, it was very noisy. you can hear their footsteps, voices and when they open their taps. I am a light sleeper so I could not sleep while they were awake, which was until 1 am every morning. I do however understand that the hotel does not have control over this, but this is the only reason why I would possibly not return. The bed was beautiful, but very hard. The rest was perfect.

Charming English hotel, well located. Great bed and shower and service.

A bit dark. The lighting could have been brighter.

Great place

The best place in london

What an amazing secret place! An unassuming exterior hides the stunning interior. Great staff that were so attentive and a beautiful room too! The honesty bars add to the relaxed comfort and the breakfasts are high quality. The location is superb, and with Farringdon Station and the Elizabeth Line two minutes away, what a great base for exploring the best of London!

The room was a little warm but opening windows resolved that. A little more light in the room would be nice ....

Very friendly staff and Cosy hotel. my wife loved the resident cat! 😁

some construction going on outside

all

nothing

Excellent staff, beautiful building ,attention to detail, quiet area(no trafic noise), lovely breakfast, good humour, welcoming and relaxing atmosphere, lovely stay in London.

Really clean and comfortable as well as being charming and unique! Very comfortable bed, pillows, sheets Quiet as well Immaculate and clean The toiletries smelled delicious!

There was no tea and coffee facilities in the room. The old bathroom was beautiful but the toilet sprayed clean water onto the bathroom floor if you didn't place down the lid!

beautiful old property right in the center