It was very close to the city centre and allowed us to explore Belfast conveniently, accessing different transport. The staff were lovely especially at reception and checking in and out was easy. Lots of condiments for making tea, coffee etc.

Upon entering our room it became apparent that the cleaning standards were externally poor. Coffee ( or what appeared to be coffee) split in not one, not two, but three areas of the room. All over the carpet, wall and skirting boards, this led us to find mounds of dust along the skirting boards and around the bedside table. Under one of the beds which we moved to check the carpet was filthy with dust and bits or rubbish. There was a coffee cup that had not been cleaning properly with marks on the side of the rim and another had a crack on the inside and outside of the cup. The shower gel was not easy to get out of the tub, appeared the pump was broken but we also struggled to get soap out as well. The bathroom also appeared dirty around the sink.

The kettle in the room was too dirty! Very disgusting! I opened the kettle and it has old water and too dirty. I think that really made me feel upset cause thats something that we use often in the room.

The hotel was lovely and clean beds were comfy

We booked and paid for a superior room and ended up with a standard, when asked we were told it was down to booking.com. very disappointed with booking.com

Location. Staff

The online check-in and check-out system.

Everything

I found an empty bag of cocaine in my room

Gostei de tudo

Não tenho nada a assinalar

Large room, great tv with many channels to choose from after a full day of touring. Close to laundromat , St Georges market (open Fri, Sat and Sun) pubs and restaurants. Nearby tour company just down the street who we used for booking the Belfast hop on hop off tour bus, the Titanic Experience (give yourself a few hours there) and a day tour to get to the Giant's Causeway.

Staff were not on top of cleaning up the hallway litter of people's room service trays. Breakfast buffet overpriced.

The hotel was ideally situated to explore the city. Room was very comfortable and very clean.

The dinner menu in the bar was limited and was the same every night.

Location. Food. Cleanliness

Nothing

Most comfortable beds and pillows , our room was massive for the price we paid we paid £120 for 1 nite , Breakfast was delicious one of the best breakfast I've ate yet , loved how u were able to choose how much u want , I'm fussy eater only eat sausage an bacon was able to put on as much bacon as I liked. Would definitely stop in just to eat the breakfast alone nxt time I'm in Belfast shopping lol

Although our room was beautiful comfortable bed an pillows etc we had a very noisy water cistern which kept me waken all nite was just a let down even with bathroom door closed I was stil able to hear the water noise everything else perfect

perfect location - very well presented

no aircon, room was very hot

Very comfortable beds, quiet and clean room, perfect location

Everything was exceptional....

room was clean

bathroom needs an upgrade

Beautiful rooms and very nice to stay and close to everything you need.

Reception wasn't helpful just looked at you as you had two heads until unless you had a booking. Which I did.

the hotel has a very courteous and very helpful staff. the breakfast is also very good. the location is central and is very close to the bus stations and the local attrctions

Honestly ... The Leonardo Hotel Belfast was the best hotel we have ever stayed in. Ok we had to pay for the breakfast separately... but it was the best choice of food available.

Maybe there could have been more people working on reception at any one time due to the high rate of people moving about.

Did not have breakfast, and overall thought it was very expensive for 1 night !!!

Unable to have breakfast due to an early flight leaving Belfast .

Everything was good nice bathrooms, great Bed’s central location.

nothing.

Room size, location

no air conditioning

Breakfast was great plenty of choice lots of nice hit good really good

All good

The room was very clean and bed very comfortable, staff very friendly .

location and staff

nothing

Location

The breakfast everything was cooked in Oil The food in bar was inedible and bland