clean, convenient, extremely friendly and accommodating staff

everything

nothing

spacious, good food, nice staff

driver late to pick us up no air conditioning poor Wi-Fi in the apartment

The staff were great

General upkeep of the apartment was poor, torn window mesh was stuffed with toilet paper. Mosquitos were troublesome. Water pressure was aweful

Location was perfect. Good security - security staff were excellent. Daily Housekeeping appreciated.

Lifts to our 4th floor apartment regularly out of service. Clean crockery and cuttlery left piled on drying rack - risking breakages. No drying cloth or kitchen roll provided. Our long stay did not have regular bed linen changed unless requested - We however got clean towels and toiletries daily.

Very nice staff!

everything

nothing

Cleanliness

Charged for services that I did not receive. I had scheduled a massage (verbal). I received a letter a day prior to scheduled massage that the facility would be closed on my scheduled day. However, I was harassed and forced to pay half of a $50 massage. Although, I received a letter of being closed. I was told it was my responsibility to call to verify appointment. If you say closed that means closed. I will never stay again. People in Kenya are money hungry.

Extremely spacious apartments, the staff were professional and friendly.

I didn't get to use the jacuzzi/steam room because they need to alternate days for ladies and gentlemen due to the locker room layout (understandable!).

Breakfast took too long in the morning.

Everything

Everything was great!

Super clean, spacious Apartments with very good security.

Mimosa Court Apartments exceed our expectations. Our original stay was for 10 days but needed to stay an additional week after and the management team (Jacob and Judy) were fantastic, with rapid assistance always. Apartment and rooms are spacious, clean and well maintained. Great security felt safe and location very convenient. Food was good restaurant on site, was a bit chilly at the time to enter the pool but looked nice. We were definitely happy with our stay and will come back again.

amazingly huge apartment in a safe area (gated with security) and clean. never know what you are signing up for in a new country but this exceeded expectations! Restaurant -we only ate breakfast there but your server, who was great, was also the chef so budget enough time. close to Central business district for touring

really nothing

Could not get towels for taking a shower until 5:00pm. Check out was at ten, we asked if we could stay until 11:30am, so they charge us for a half night stay. For an hour and a half. Mosquito's we bad.