SCAM ALERT. DO NOT ATTEND TO BOOK. BOOKED ONLINE THE GUY NEVER SHOWED UP. CALED CUSTOMER SERVICE TO REQUEST MY MONEY BACK. IF YOU DONT BELIEVE IT TRY IT FOR YOURSELF.

It was my first try to stay with Vrbo and it was very disappointing since I never made it to the property. I kept on trying to make contact with the owner of the property and he never got back to me . I tried the messenger and the phone number given to me .so I had to book a hotel for the night . After I contacted customer service for refund they explained to me that it was too late to refund me because I did not contact them in 72 hours since the time of the booking . I tried explaining that I was traveling i and didn’t always access to internet and I didn’t have the time to wait for 40 mins to speak to a human customer support representative. So in the end they denied a refund even thou they never provided the service I paid for . Overall a very disappointing experience. That property was definitely a scam!