Property is very clean and well maintained. Access to the West Bay Lounge was great and the facilities there were equally impressive. Staff at the La Terrazza restaurant were wonderful. In particular, Richard at the coffee station, Subrat and Santosh were very friendly and went out of their way to ensure we enjoyed our meals. Food selection and quality was excellent. Thoroughly recommend the half board option. Prices of Padel were quite expensive, however, this is operated by a third party at the hotel.

Amazing hotel with great beach and swimming facilities. Breakfast selection is good and wide enough for 4-5 day stay. Both restaurant team and resort team were very nice and helpful. Thanks - Ram, Saroj, Bagwan, John, Raju, Prithivi, Sumit, Durga, Srinu, Venkat , Barath, all were very kind and helpful.

Amazin view from the hotel rooms

Christian, Richard and Alvito who cover breakfast all so police, welcoming, respectful professional and always made us feel welcome, went the extra mile to make our stay wonderful again. They remember and my wife from our multiple visits it was sooo nice. A credit.

Could not get to Abu Dhabi due to personal issues, tried to reschedule booking without any success. Terrible service.

Nice hotel with a lot of services in the beach area (gym, spa, squash, surf pool, bars, restaurants, waves pool). Restaurants prices range from 100-175 dirham

Friendly and Professional

People

The room had lots of little things wrong with it: lamps didn’t work, shower didn’t drain, mini fridge had to be changed. The breakfast was good, dinner mediocre. The pool facilities are amazing and the location is perfect.

Loved the pool. Conveniently located. Good facilities.

The Hotel is absolutely fabulous, close from the corniche and the mall. You will find restaurants supermarket close by the hotel. The room is perfect with a fridge and everything is super clean. The breakfast is huge, with a lot of hot and cold dishes on the buffet. You can enjoy a pool and the beach with nice transat and cabbana. The staff from the reception, to the restaurant and house keeping are absolument amazing and helpful. MERCI

A very unpleasant experience.

Great location for a relaxing holiday. Very easy to commute from to the malls and other destinations breach facilities were excellent

2 nights. Room was noisy - AC only on "Auto" versus AC fans below open window. We had requested a quiet room in advance. No extra bed provided until 11.10pm for our kid. Breakfast buffet a disorganised noisy scrum! After first night, Front desk said, "sorry, no other rooms available, maybe after checkout", spoke to Duty Manager immediately and he found us a new, quieter room immediately (could control AC fan speed but windows locked, apparently "ahead of the rainstorm"!). Second time we stayed here but never again.

Nice, clean

Hotel was good!

Location and beach Size of room

Very disappointed. The hotel was not as described. The description failed to mention to get to the beach you had to walk through a tunnel as the hotel was separated by a main road. Also sea view was not a sea view it was a view of the busy main road. In addition despite having checked in online we still had a lengthy wait for our room key. Finally I said hello to a member of staff “Malik” who completely ignored me despite having said hello to my husband. We will not be returning to this hotel.

Horrible noisy breakfast. They tried very hard with the food but it was too crowded That was the only meal we had in the hotel though. The lights failed in my room twice. The tap in the bath sprayed water at the immobile shower door which went underneath the door and all over the floor. I reported this twice but nothing happened. I really hate the immobile shower door and the shower and bath taps. While you are trying to work out how they work you are forced to lean under the shower and inevitably get soaked. Fine if you have decided to wash your hair that night but otherwise really irritating. This has been designed by a man! I have stayed here in February for the last 3 years but now it is getting too crowded and they need to rethink breakfast. The lifts are not good

"What I like about the hotel is the location, and the staff were so friendly."

LOUD ac and most restaurants etc. are across the highway and accessible via an underground tunnel!

good location, good service a little bit neglected the beach equipment (umbrella and deckchairs)

Great location. Staff great. No issues with cleanliness.

The beach was nice and filled with amble seating. The associated beach restaurants were nice. The interior design of the rooms were welcoming. The staff were friendly. Had bars inside the hotel. Improvements: the bath/shower combo unit as designed has issues flooding the room. Beach waiters would be a nice add. The breakfast was nice, but could use a bit more food diversity/choices.

First the cons:We were not offered any VIP benefit. Our room had a bad view and no way to charge our phones. There are no usb outlets in the room and all of their adapters were already loaned out and they really seem to care if we could charge our phone or not. Bad attitudes. Pros: the Hemingway bar had good appetizers and an amazing singer/ band. The man at the travel desk,Nassar, arranged a driver for us to the louvre and then port to catch our cruise. He was super nice. The hotel is walking distance to the MO Palace hotel where we had an amazing breakfast buffett( super$$$$) and walking around was a falconer who let us hold the falcon on a gloved hand! Also when I mentioned that my phone was dead they immediately charged it for me! Good attitudes at that hotel.

The staff at the hotel was out of this world always there to help

Great location

Lovely hotel, but stand out feature was access to the beach club - with fantastic heated swimming pools and lovely bars and restaurants

Gym, beach & pool area very nice. Buffet expensive for food options provided & also did not cater for gluten free/ coeliac guests, limited food options. Room was small & beach & pool across the road access however by tunnel was easy enough.

The staff was amazing and attentive. Check in desk lady was great. The bar guys were a delight and awesome. Very friendly. The condition of the hotel was good although other 5* Raddison properties have been better and the showers tend to scold you midway through then go cold again and vary between burning hot and cold. Other than that, good overall.

I was surprised that the pool and beach facilities were accessed via a road underpass, however you quickly get used to it.

The only drawback was the confusion over the tennis courts. They are paddle tennis courts and are owned by a third party, not complimentary with the hotel.