Located in the nice section of South Beach that is accessible to almost everything. Staff was so friendly and really went out of their way to make us feel welcome.

The property needs a little more attention to the maintenance. The room shows the wear and tear and should be routinely checked on. The staff is friendly.

Great pool party

Worst check in experience ever. We actually ended up double booking at the standard & spa miami.

The hotel has an old Hollywood feel to it. Very cute & quaint.

The pool was dirty. Rooms small. Over hyped. Staff not friendly near the pool bar.

Lovely

Nice

We had a great experience. Room was a little tiny but comfortable

Very attentive staff. Super accommodating. And hotel is very lux.

The Air conditioning in our room didn’t work so we checked out and stayed at a different hotel instead. No offer of compensation or attempt to fix from the hotel. There may or may not be a house car …we tried to use it twice and it wasn’t available. The hotel concierge clearly doesnt like his job and is just rude. Overall, the experience was bad enough that we just bailed and stayed somewhere else.

Bad cleaning and charged double

It was very nice

Keep up the great work !

Hotel very nice and clean. Staff was great. Location is very lose to the restaurants and shopping as well as Ocean Drive.

Great location. Wonderful staff

Good location! And pizza’s around the corner !!

It should be disclosed at the time of booking or as soon as possible that there will be an event, such as a swimsuit runway show, taking place at the hotel which means for example, loud and late music, no use of main swimming pool, production crew and vendors completely taking over the property. That being said, the rooms were clean and comfortable and service was good.

Great place

We were never notified that there is activity in the hotel that will directly impact our stay! The pool is closed. The restaurant is turned into green room and the show began at dusk to 2AM!!! Laser show, Loud music. Our access to hotel amenities were restricted! On top of all there was severe rain so we had to go to other hotel lobbies just to have a place to sit.

Great spot

they seem to be doing a lot of work in the lobby and the rooms lightings seemed to be out of their sockets, made you wonder why. also there seem to be a lot of extra charges at the hotel when I thought I paid for everything upfront. Bed was very comfortable. Pool was nice and easy walk to the beach and chairs to use from the hotel

It was great!

Perfect location

Good stay though a bit noisy. Property could use a bit of a refresh.

This was beautiful and lovely. Excellent hotel for perfect wellbeing.

Clean rooms, Friendly staff. Very nice snd clean. Close to everything you want to do.

M

Non friendly staff, especially at check in. Beach towel and chair people were super nice. Small rooms with uncomfortable beds. Front desk never answers the phone. Overpriced place.

It wasn't a quite property because of lot of visitors.

Hotel was extremely clean and all of the staff who were working inside, pool side and beach side were amazing. Location was perfect to many great restaurants and only a few blocks away from Ocean drive. I only read reviews I never leave them so this is my first ever and that should tell you everything you need to know. My wife and I felt very safe the entire time and that’s always my biggest concern when we travel. We’ve been to South Beach numerous times but never stayed at the SLS….well that’s going to change!

DO NOT BOOK! 5K dollars in value stolen, my luxury designer brand Chanel sandals, Prada purse, Prada and YSL sunglasses plus cash. I had a terrible experience. This hotel is not safe! Especially for a female staying alone. There are no security cameras. I never felt so violated in my life! I travel around the world and this is the first time this happens to me. I reported it to the hotel manager and security staff they did nothing to help me find my stuff or to get at least some kind of compensation when I showed more than enough proof of what I had in the room. I’m very disappointed and that ruined my vacation. I couldn’t even sleep the rest of my stay I did not feel safe in this hotel they won’t be held responsible for anything.