excellent stay

Clean and modern. Easy parking.

Clean

This is a great hotel, we were able to park our car and explore the area for 4 days.

We had an excellent over all stay. Didn’t use pool or workout facility, viewed them and both were quite nice. We had a couple of requests, one being that both of our rooms be beside each other and located on higher floor. Wonderful to find out that both requests were met. We were very pleased. We had a vehicle and for a small fee had indoor parking right at hotel. Staff were polite, professional and smiling. Would stay here again and recommend to our family and friends.

Well-located property in the heart of downtown Ottawa. Minutes away from main attractions and walkable to the parliament.

Breakfast brunch was so good. My daughter enjoyed the waffle machine. Also, I like that we have microwave in our room. Thank you

Bed gave my husband really bad back pain

The room is too small compared to the price charged. Breakfast is not included. No kettle is provided. Gym equipment is just so-so.

Great location, excellent staff. Well maintained, clean and good amenities

Love this location and hotel. Staff was professional and friendly. Breakfast has a lot of options. Didnt try the pool though. The area is walkable.

Thank you Coleen at reception for excellent service. Thank you to the housekeeping staff who was polite and friendly during the stay.

It was very pleasant

They were extremely busy and the check in was delayed but they made up for it. Room was very good.

Good people. Restaurant was ok and amazing breakfast. The room was clean but renovation ongoing at the hotel and city.

Nice location. Close to walk to Downtown Ottawa.

Clean and orderly

Excellent service and room design. Would have appreciated a bath tub in our room but room with one was not available. Consideration should be given to securing entrance to swimming/ exercise/laundry area. Icing on top - hot tub would complement and complete pool area. Will be back!

Clean and nee

Clean rooms and bedding, updated furnishings and showers, helpful and spacious reception. The restaurant food was good but the service was very poor- and to wait over an hour for a simple hamburger was disappointing!

Very nice rooms.

Bed was a little hard for my liking and pillows too soft. There was a smoke detector? that flashed on and off that would interrupt my sleep but things like that bother me and most likely, no one else would be

Good area

Extremely unsatisfied with Expedia and Hilton. I arrived there and learned I. The evening that they are found some outside renovation. I went there to relax, but only to wake up early in the morning on a loud banging sound on top of my head which lasted at least 3 hrs. This is something that should at least be mentioned before booking from Expedia. Very upsetting and ruined my vacation.

I almost missed my flight. They forgot the wake up call. I will never stay at a hilton property again. I almost missed picking up my autistic child in toronto.

The hotel was not bad. It was generally clean and the reception staff were friendly. Parking is for ekstra charge but it is hard to find place there. Breakfast was not healthy, there were no vegetables and we had bad experience with restaurant staff. Breakfast was for extra charge and when we checked in we said that we want breakfast and asked if we should pay now or at the restaurant. The receptionist said that you can pay it to the restaurant in the morning. When we came to the restaurant in the morning, there were two staff in the restaurant and we told them that we want to pay with a debit card or cash, but they said that we had to bring the bill from the reception. Then we went back to the reception and said about this. The person at the front desk didn't know about this and went to the restaurant to talk and then came back and said that we can do our breakfast and we don’t need anything for that, he said that they will write this bill to our room. After that we came back to the restaurant and this 2 girls asked again about bills. We started to became very angry, one girl come again to this guy on the reception and then came again and finally we get our table. But it was not the end!!! When we finished our breakfast one woman runners after us and yelled YOU SHOULD PAY MONEY TO US!! really? This is not professional!!!! Please teach your staff in the restaurant how they should speak with the guests and how guests can pay money for their breakfast!!!!

Easy to walk all of Ottawa downtown

Stayed at this hotel for the weekend to attend the comedy show at Lebrettom Flatts, and I have nothing bad to say about it other then their underground parking cost $25 and its very crowded and narrow, but the location is great, right downtown and walking distance to everything! The rooms were a tad small but nice ad clean (however our air conditioning wasnt working great and made our room smell like dirty garbage so we opted to keep it turned off) The mini keurig machine was a nice touch, there's also a Tim Hortons and Starbucks close by. The bed, bedding and pillows were comfortable, we would stay here again

Very quiet and clean hotel with good service, walkable to scenic spots of Ottawa

Staff were very friendly, accommodating, and knowledgable about the amenities available in the area. Check in was fast and convenient. Hotel was clean, vibrant and welcoming. Close to downtown and lots of dining and event options.

Enjoyed our stay

Clean and spacoius.