The staff was super attentive and helpful. The property had a nice airy feel to the place which in Singapore is a rarity as all hotels are high rises with buildings on all sides . What I did not like was the rooms were small And so were the bathrooms . Very tight squeeze for a luxury hotel . Upgrades are difficult to come by in terms of points as their loyalty program has its limitations as the brand geographical spread is limited . So unless you travel to those destinations difficult To accumulate points

Everything is more than excellent

Excellent service

South was very friendly

Mandarin Oriental rarely fails to deliver, nor does the Singapore branch. A great hotel with fantastic, dedicated and service minded staff. Enjoyable from beginning to end and highly recommended.

One of the best hotels I have ever stayed due to their excellent service. From the check-in staff to front bell man to the restaurant staff, everyone was so accommodating and pleasant

location, is perfect. however there is large scale construction going on across the street. it was super noisy, at the pool

Loyal to the tradition of the Mandarin Oriental brand. Fantastic property, great amenities and excellent service.

We had great stay. Thank you very much to all staff.

very good!

arrived hotel on 4:30，room not ready，until 5:30 got my room

Beautiful hotel with stunning views of the Bay and Marina Bay Sands. Staff were lovely and very attentive Pool area was gorgeous , staff brought complimentary water, face flannels and face sprays. One day I got a body spray of lemongrass. Lovely. Breakfast was very high quality and so much choice The nicest hotel I’ve ever stayed in

This is really a business hotel suited for people coming in and out of Singapore for meetings or breakfast/lunch meetings. The hotel is generally fine but hasn’t been fully upgraded throughout and certainly parts of it feel dated or worn out. There was a damp smell coming from the area outside our room which needed to be dehumidified, and our room constantly felt “wet” while our kids room was much dryer. Service is good and there are 2-3 restaurants in the hotel which were generally empty (and we stayed while Taylor Swift was in town) but with decent food. Rooms are small but adequate. Hotel is located close to the Marina Bay Sands and the SunTec mall. There was a lot of construction going on outside and the immediate area is otherwise empty. About a 10-15 min drive to the malls in Orchard and anywhere else in the main southern part of Singapore you might want to go which is convenient. Overall the hotel is functional with good service but lacks energy and character, and I left feeling there was nothing memorable about my stay.

Good

Overall service and hospitality was impeccable. We will be back in March 2025 and will definitely stay at another Mandarin Oriental

Great room, very spacious, we got a sea view and did experience construction noises on the bay which is out of hotels control. Staff, space, room was 10/10 only had an issue with late night room service being basic and very regrettable. I get we ordered late but it was unpleasant. My only regret is we didn't try the hotels Japanese restaurant

Pool area was great. Room was probably smallest out of all hotels we stayed in but all whats needed was provided except the hurdle to step over entrance to the bathroom was annoying and we kept tripping over it. Compared to other hotels the price was high. Has 6 elevators but had to wait the longest to actually get one and kept being an issie to operate. Overall average hotel and nothing wow except the price ;)

The breakfast options are fabulous

Outstanding hotel. Lovely pool. Breakfast second to none. In-house dinning options excellent, but expensive. Great cheaper dinning options available in the immediate vicinity. Short stroll from major attractions. Very enjoyable stay.

Our expectations were high because it's a mandarin. But we were let down by a few small things - service was always polite, but often quite slow. Little details were missed - like not having umbrellas in the room for guests during rainy season. There is no real lobby space to sit. And the two bars to grab drinks are both very fancy - so it misses that more casual option. Also there is a private club that gets widely advertised, but is only available fo certain room classes, I suspect booking the right room and having access to the club would help.

Great location and a friendly and helpful staff. We would stay there again when returning to Singapore.

Truly exceptional stay over NYE at the MO Singapore. The renovation is fabulous and the property is stunning. Our Marina Bay view room overlooking the fireworks was a night to remember. A bit of a mixup at check in for our extended stay however Cindy and team were there to address our concerns and create a memorable stay that my family will remember for a lifetime. Hats off the the team and I look forward to returning at some point in the future.

Best service in the world! Hotel is pricey but worth it. They put a cleaning cloth on my computer (it was not a statement, the laptop was closed!) and left an eco-pencil. Small touches but excellent!

Brilliant from start to finish. Great rooms - staff - use of technology. As the first stop on our world tour it really set the standard for others to reach.

Great stay. Wonderful staff that wanted to please. Good value n Singapore

The hotel personnel was just amazing! Everyone from reception, pool, doorman, restaurants and cleaning went above and beyond to make your stay the best possible. Breakfast was over the top and appreciated the mini popsicles served at the pool. I’ll return to this hotel for sure!

Great location with amazing views of Marina Bay. Breakfast buffet is amazing but food quality from room service was very average. Hope F&B team can review and improve. It doesn’t match the MO standards.

Excellent and professional service.

Outstanding service, location and room of the view of the Marina Bay

I love the hotel, especially Cherry Gardens restaurant. I do like a cup of tea before I get dressed, but why was no tea available in the room? And only instant coffee.

A truly wonderful staycay despite the rainy day that prevented us from swimming! The weather was cool enough for long walk around marina bay that was easily accessed across the road from the hotel. The club lounge would be one of the best in the luxury brand hotel league. Service was not only professional, but warm and added a special personal touch for guests.

The hotel staff were attentive and friendly,