Very good

This hotel is excellent in so many ways; spotlessly clean, superb breakfast, friendly and efficient staff, quiet, close to subway, etc. Highly recommended

I would definitely return

It was clean, friendly and spacious. An excellent value!

Love this hotel but was our favorite in the area. Best air conditioning. Nesspresso in the room. Amazing breakfast! Perfect location near city center, outdoor market, and 6th district. This hotel is very charming.

Good food! Good location

I so enjoyed this hotel and its friendly staff. The room was spotless, modern, and larger than I'd expected, with a comfortable bed and a great bathroom. I'd booked it online as a reasonably priced option near the places I wanted to see, and I loved it. Great for walking and also close to public transportation. So nice to come home to. I recommend the Art Corner restaurant near the Schloss Belvedere for a fun and delicious dining experience.

The hotel is a marvelous island in a busy section of town, walking distance to Opera, Phylarmonic and museums. A marvelous spot with very friendly and helpful staff. The rooms were immaculately clean and beautifully decorated. Loved the stay!

Beautiful and charming hotel. The staff was very friendly and helpful. Our rooms were very nice with nice views of the city.

Close yo subway.Very convenient to visit many places by subway or on foot. Very nice staff. I remember Jerry Bautista, Basim and Alberto who were very pleasant and helpful. The other staff were very polite and helpful including the gentleman who booked a ticket for concert for me. The room was spacious and cleaned nicely everyday. Organized e.g. ordered a cake and it came as promised or booked airport transport which was there on time. They just need to update their airport transport fee on their website.

Great location! Easy walk to transportation and all sights. Staff was very friendly and helpful. Hotel room was clean and comfortable. Only negative was my room was close to a motor that hummed through the night which was a little annoying but otherwise great stay! Would definitely reccomend.

The hotel is just outside of the U1 station which takes you directly to the town center or to the train station within a couple of minutes. There are also restaurants and markets nearby. They also have a very nice car service available to the airport. The room was large and clean.

This hotel is very well situated for easy access to the centre. The underground is 100m away and one stop to Karlsplatz which has links to everywhere. It’s very quiet and comfortable. Rooms nicely decorated. The breakfasts were good. We were not able to access English tv and the umbrellas were old and broken. But staff were lovely and helpful,

An Ok hotel in a good location. But the furniture is too tired. The room was cold (end of November). Breakfast: good selection but so-so taste (especially the scrambled eggs and that thing that tried to pass as bacon).

Perfect location 15 minute walk from the central train station and a subway stop is steps outside the door. As a solo-female traveler, felt safe staying here and in this neighborhood.

This hotel is very well located, walking distance from everything and surrounded by a trove of restaurants. If you drive, you can park your car for 8 euros a day at the University parking across the street. The hotel itself is nothing special and a bit outdated. It is however clean and comfortable but if you plan on spending time in your room, this is perhaps not the best option. We have not tried the hotel breakfast as there are plenty of choices around.

Charming, old-world feel to the building. The bed was comfortable and the bedding fresh and clean. Metro station right outside the door. Cafes and restaurants in close walking proximity. Staff helpful and friendly. The bathroom was newly renovated and sparkling clean. Shower fixtures were oddly placed making it awkward to find the right spot to stand for showering. For the price of the breakfast, 17 euros, we expected to see fresh fruit, a toaster for the bread and maybe some bacon of which there was none.

The hotel itself is clean and very pleasant. The double room was well sized, with a great bathroom and shower. The breakfast is definitely not worth the price they charge. The location is fantastic and close walking distance to many attractions. The service at the hotel, particularly the check in was terrible. Not only did the reception staff lie about the hotel having rooms with balconies (which it does and says so on the hotel website) but they were also very rude and in no rush to process the check in until exactly 2pm even though i offered to pay extra to be able to access my room after traveling for 14 hours and explaining to them that I am not feeling well. The hotel is great but could definitely use better reception staff than the 2 ladies who work the desk during the day - clearly they do not grasp the concept of customer service nor do they care to provide it and I think with better staff the hotel would be far more successful

Perfect for a short stay. Close to public transit.

Great location near downtown and next to subway stop. Excellent reception staff, excellent breakfast. Nice rooms. My only complaint: wifi not very reliable. I’d definitely stay there again

Other than wifi frequent disconnect, the stay was great. Service was very good and the staff was helping. Very clean rooms and close to the tourist places. I will stay again

First day, included breakfast Second and third days, hotel 34 euros for 2 breakfasts I stayed in same room

The staff was very friendly and the location was excellent!

Staff is professional. The room is really nice.

The room was small, but typical for a European hotel. The breakfast was okay. About a 15 to 20 minute walk to the Opera house and Saint Stephens cathedral. One small elevator.

We enjoyed our time - it was a clean, safe area within a comfortable 15-30 minute walk to most everything we wanted to see in our day trip through Vienna. Staff was polite and helpful - we would choose this hotel again.

Very nice hotel, very friendly and helpful staff, big and quiet rooms, great coffee machine in the room. Also, the location of this hotel is wonderful. The hotel is in a quiet residential area very close to downtown. Just 15/20 minutes walking to the opera and to the imperial palace or just a subway station away (the subway is next to the hotel). I’ll stay again!!!

The hotel is located in a quiet area but within walking distance of many attractions or a short tram or metro ride away from the city centre. Our room was light and spacious and the bathroom had plenty of vanity space. Staff were courteous, friendly and helpful with all our questions. Really enjoyed our stay here!

Beautiful hotel with rich history. Staff were very friendly and always helpful. Beautiful property. Only downside was we lost power and we were stuck on the 4th floor as my 100 year old grandfather couldnt take the stairs.

Excellent stay - comfortable & quiet hotel, recently renovated rooms, very friendly & professional staff, great location (walking distance to subway line 1, one stop to main train station); Center and Belvedere in walking distance, nice breakfast, room had all the essentials: (room safe, AC, windows can be opened, minibar/fridge, desk, coffee machine, extra comfy chair, high ceilings, reading bed lamps, nice headboard, enough outlets, functioning WiFI, blackout curtains. The only things that were "missing" were a desk lamp for the desk (helpful for working at the desk), and a small "coffee" table.

Our first time in Vienna and the accommodations were fine. TV wasn’t working when we checked in but was fixed immediately after we told the front desk. Room was nice and clean. I would definitely recommend this hotel to others.

Much better than expected. Reasonable price even within the walking distance to the city centre. Breakfast was fine.