Overall experience was great, my only complain is the lack of information from some staff members, they fail to tell how the wi-fi worked, how we didn't had to pay if we sign up to the marriot vonboy club, or how we can have a refund because the page charged us even when we didn't agree to pay for said wi-fi, the response from the staff was just: it charges you when you put your info, you need to wait at the end of your stay to check for a refund. Next day I tried with another staff and it was a whole different world: she informed us of the club sign in, processed our refund and so on. Other staff also didn't know (or didn't tell us) how the transport worked in the area, just advised us to download the transport app, but a little insights of what kind of transport is in the area would've been great. So to summarize: hotel was great, nice room, nice location, staff needs to have some more training sessions on how the hotel and the city works

Great place to stay. Centrally located

EVERYTHING WAS GREAT WE WOULD BE BACK SOON. FRIENDLY STAFF

Friendly staff, quiet rooms, very pleased.

Furniture was all beat up, beds were comfy.

Staff was friendly and helpful

Omg, where do I start? Renaissance gives you the feeling of luxury once you walk in the door. The art throughout the hotel was beautiful. The rooms are clean, shower has hot water. There were handheld fans and cold cucumber/lemon water in the lobby for the hot weekend. The hotel was walking distance to everything. I will be staying again.

Wonderful