Thier customer service is excellent! So very nice and always accommodating. Hotel is in a great location with many stores and restaurants. Looks can be decieving dont let that hinder you from giving this establishment a chance.

Our room was FILTHY, sheets and pillows were stained, bugs crawling on the walls, dust on everything, toilet was running all night and the room smelled of mildew which gave us terrible migraines. Young kids were hanging around outside our room smoking illegal drugs and it was allowed. We could not get out of there fast enough. I do not recommend this place.

At night you can't really see the surroundings..but we did feel safe neighborhood seen better day..will not stay at that location

Our experience at the Red Roof Inn was incredibly disappointing. Despite booking a non-smoking room, we found smoke burns on the covers. We had planned to stay for two nights but left after just one. Upon arrival, there were no towels in the room. Later, while we were out for dinner, we returned to find police at the Red Roof because of a shooting just two rooms down from ours. Fortunately, we weren't there at the time, but returning to such a scene was distressing. Witnessing others pointing out bullet casings to the police was unsettling. We've decided not to patronize Red Roof Inn again after this disastrous getaway.

Rude

The room was terribly dirty. Linens were dirty, have black color flakes, although they claimed that they wash and change them daily. Some pillow even have mold. Yuck! The room floor, microwave, and the fridge have food scraps. Finger prints were everywhere.

Clean, comfortable, and quiet.

Roaches

My girlfriend left with my key and the lady in the front desk tells me my name not on the room but I got an email with my name on the room and the girl who checked me in didn’t have a problem with checking me in

There was human crap on restroom floor

Clean room. Appreciate they accept my dog. Staff cared about my opinion. Good AC and ice machine in 100 weather.

It was good quiet and comfortable

Not a good experience charged deposit had roaches also didnt want to give deposit back accused me of being on a do not rent list for which i have never stated at this hotel overall very aggravating and not worth staying there again

Need more details for deposit when checking in but other then that good

If you’re looking for quiet, this is not the place. The area is trashy, my room was out dated, paint peeling off the walls, stained sheets, the bathroom sink was clogged. The older man at the counter demanded I let housekeeping in to check the room and give toilet paper and towels. I told him the room was fine and if I need anything I’ll come to the desk and ask. He kept trying to talk me into letting housekeeping in the room and I kept telling him I like my privacy. The next day after 11am he came knocking on my room door and woke me up, I answered and he was standing there with housekeeping. I again told him I was fine and I don’t need anything and he said he needed to check the room. He peeked his head on and looked around and then walked away. I’m really disappointed, when I’m on vacation, I want my privacy and not to feel harassed by staff. Do better next time!

Was in town for a quick customer site visit. Room was in a decent price range and the near by restaurants were top notch.

The hotel was decent for the price. No extra fees or deposits like some hotels require once you get there. The room was clean, as were the towels/cloths. I didn't even really get to sleep in the bed due to work, just a few naps on top, but the comforter seemed clean. Didn't see any pests/insects. The TV worked as well as the remotes for the TV. The fridge and microwave worked. There was a puddle of water right in front of the door when I entered, but was determined to be from someone unplugging the fridge and ice melting..... But the attendant immediately brought towels and mop and got it up. Area was decent, and mostly quiet, as we're other guests. It's just off the highway but not a high traffic area. And just a couple minutes away from restaurants, shopping and a Walmart if you need anything. Only about 12 minute drive to the downtown/convention center area. Again, this was pretty good for the price. I'd stay here again if I had to come back to Mobile for work.

It was a smoking room. The cover sheet looked like Avery sleeps with cigarettes. No breakfast as advertised. WiFi was good.

I love the way things are done

Tucked away behind a McDonalds and a defunct candy manufacturer, and across the street from a boarded-up extended stay motel, the area was super sketchy. The room was clean, although a little rough around the edges (sloppy paint job, gaps in the bathroom that should have been caulked, holes in the bedspread). The parking lot was filthy....lots of trash that could/should be picked up with even a little effort. Service was good. Management was attentive to request for fresh towels. We booked for 4 nights. You'll not want to spend 2 nights here.

I liked the fact that everything i wanted was in walking distance.

The mattress has Microbial growth, the hole room was dirty including the blankets, the bathroom has microbial growth in ceiling and also the fire system started to pop up at the middle of the night,

The staff are friendly and the hotel is great for the budget minded traveler. The area seems safe, to be near an interstate intersection. There are many restaurants within walking distance.

There was stains dripping down the bathroom wall! The mattress was like sleeping on a jail cell, it wasn’t even a bad it was a metal cottage squeaks and the mattress had plastic wrap on it and the sheets wouldn’t stay on the bed it was so annoying I couldn’t even feel comfortable sleeping there when I try to say something to them at the front desk they could care less

Everything was wonderful

Comforter was stained. Volume did not work on TV. No hot water in bathroom sink.

The motel was dirty and unkept.

It was wonderful

I will stay again

The motel clerk was friendly and accommodating. My room was clean and contained all essentials. No frills, and i did not pay for any

Stayed 4 days. Room was below average bedspread had cigarette holes in it and dark areas all over it. Makes you wonder how the rest was. Exterior grounds was FULL of trash. Needed a good cleaning. Only thing good was the location. Wanted first floor room as had one in party who has trouble with stairs. Was told didn't have any. Yet saw draping open to rooms on lower level that would of worked. Will look at somewhere different next year when I'm down. Although it was better than where I stayed last year.

Stay here as a family of 3, the area outside of the hotel was pretty sketchy, the manager was pretty strict about enforcing the rules and making sure that if you are not a guess and paid to stay at the hotel that you were not on the property, which was good since it seems like a lot of uncanny business happens around there. The room was clean, didn't smell like mold, which was great. A bit pricey for what you get but it was ok