We stayed here one night after flying in to Charleston. This place gets high marks for convenience as the hotel is just down the street from the airport and there is a Chili's restaurant in the same parking lot so we did not have to drive for dinner. However, the room furnishings were a bit worn and oddly oversized for the space so the room felt really small. That's really not too big a deal since we just needed to sleep. But for me, the biggest issues were 1) blood stains on one of the hand towels (so gross! super ick factor!) and 2) low customer service. The front desk person was either super fatigued (possible, the hotel was packed with teenaged competitive cheerleaders so I'm sure it was a tiring day) or really just an unhappy person as check in was entirely perfunctory without any niceties or sense of "welcome." Finally, the woman bartender was downright rude and seemed really bothered to have to serve a drink. As there are plenty of other options in the area, I do not plan to stay here again.

We took a family Cruise Trip and our stay after the trip was perfect for sightseeing and learning the history of Charleston SC.

Great stat

Great place to stay with a great staff.

Rundown dingy dark random furniture cookies gross only good thing was shampoo and conditiiner mix random towels

This would’ve been the perfect stay. However, we were charged extra for breakfast of $49 for 2. Prior to booking we made sure to add breakfast to our stay so that it’s already included. Came down for breakfast ,they said it would be clear with the front desk. Before check out, front desk said we were good to go. Called about a week after since the charge never cleared. Almost 2 weeks now and still haven’t been able to made contact with someone that can fix it. Other than that, this would’ve been a 4-5 star rating .

Helpful staff. Comfortable beds. Quiet neighborhood. Good place to crash after a long flight.

We were assigned a room that had been taken out of service the prior night due to non functioning air conditioning. Rather than reassign us to another room they provided a box fan at 10:30 pm after sending maintenance to service it. The Maintenance Supervisor informed us that the room had been taken out of service the prior night and there was no way to fix the issue. In fact he wrote it on a huge whiteboard so no one would be given that room!!! It was a very uncomfortable stay the first night. Why they assigned us an "out of order" room I have no idea! When we asked to be given a discount for that night's stay they said no because we booked through a third party (Hotels.com). Very annoying. 🙄🙄🙄