Really nice hotel and the receptionist Winston was so kind! thank you

The front desk staff were exceptional. I am sorry that I did not get all of their names, but I do remember Winston very well, a kind and friendly soul. Their thoughtfulness and kindness went a long way towards making my stay memorable. In addition, the room (actually, apartment with kitchenette) to which I was assigned was roomy, bright, comfortable and clean. The neighborhood was convenient and I have nothing to suggest in the way of improvement. The online photos were representative of the apartment in which I stayed.

My room had a bad isolation window, we heard all the streets at the morning, the concierge was So welcoming and happier

The property itself was very nice, staff was kind and very helpful. The area around is pretty much walking distance which is great. The only flaw I'd say is that the walls are thin so noisy with neighbors.

Reception was very good, called on the day of check in to check my arrival time, as the reception closed early they WhatsApp’s me a video to help find my key :) The room was great value for money

Reception was very good, called on the day of check in to check my arrival time, as the reception closed early they WhatsApp’s me a video to help find my key :)The room was great value for money

Bit weird. The bed is comfy, room big and all is clean. Very outdated and despite telling them I would arrive late (around 10.30pm) I got asked ‘why so late’ when I arrived. Isn’t this what happens at a hotel?

Bit weird. The bed is comfy, room big and all is clean. Very outdated and despite telling them I would arrive late (around 10.30pm) I got asked ‘why so late’ when I arrived. Isn’t this what happens at a hotel?

Overall, it is a good hotel. Good points: reasonable price, large room, and good lobby. the location is closed to the Jewish community, which means closed to the diamonds shop. Negative points: the room is towards the street, so it will be very noisy in the morning. Customer needs to deposit 250 eur with credit card during checkin as guarantee. it is too high for such a room. Due to some technique reasons, my depot is not released during check out. i need to wait for about 20 days to get them back.

Very big and calm, one thing that I didn't like was that I could hear noise from my next neighbour room

Overall was ok, just they charge parking regardless of usage or or without your authorization, you need make sure to get the money back for it... Smell of cigarette smoke im the room and sharp urine smell in the lavatory when I told them by email the response that I got was: "our cleaning team doesn't smell it"

Great little appartment for the price.great location, very convenient. Super helpfull staff.

the wifi is a bit slow, the signal is not very good, but overall it's a very comfortable stay the staff is very helpful and friendly.

the wifi is a bit slow, the signal is not very good, but overall its a very comfortable stay the staff is very helpful and friendly.

Arass Business Aparthotel is conveniently located a few kilometers from the Antwerp city center, with the easy access to E19 motorway. It has an ample covered car parking in the inner yard (at the extra fee), entrance from the main street, very easy to park and get in and out. Hotel building is old, but it seems recently refurbished. Very attentive and responsive reception staff (however, limited working hours: 8:00-17:30, outside these hours the entrance is with the code for the self check-in and the electronic card).We stayed in the Penthouse apartment, which is very bright and spacious, featuring up to ceiling windows and large terrace. Apartment consists of the bedroom and living-room with the separate kitchen corner. Good soundproofing, since we havent heard any noise. Apartment is simply decorated (slightly lacking of the modern style), but is cozy, warm, clean and equipped with all necessary facilities for the comfortable stay. It has the individually adjustable heating, two air-conditioning units in both rooms, two flat-screen TVs, comfortable bed with good quality bedding, including extra pillows. Good shower with the normal water pressure. Excellent WI-FI. There is a big Supermarket Delhaize in the front of the hotel, where we found everything we needed and even more.Overall, its a comfortable aparthotel, especially suitable for a longer stay.

Arass Business Aparthotel is conveniently located a few kilometers from the Antwerp city center, with the easy access to E19 motorway. It has an ample covered car parking in the inner yard (at the extra fee), entrance from the main street, very easy to park and get in and out. Hotel building is old, but it seems recently refurbished. Very attentive and responsive reception staff (however, limited working hours: 8:00-17:30, outside these hours the entrance is with the code for the self check-in and the electronic card). We stayed in the Penthouse apartment, which is very bright and spacious, featuring up to ceiling windows and large terrace. Apartment consists of the bedroom and living-room with the separate kitchen corner. Good soundproofing, since we haven't heard any noise. Apartment is simply decorated (slightly lacking of the modern style), but is cozy, warm, clean and equipped with all necessary facilities for the comfortable stay. It has the individually adjustable heating, two air-conditioning units in both rooms, two flat-screen TVs, comfortable bed with good quality bedding, including extra pillows. Good shower with the normal water pressure. Excellent WI-FI. There is a big Supermarket Delhaize in the front of the hotel, where we found everything we needed and even more. Overall, it's a comfortable aparthotel, especially suitable for a longer stay.

Spacious room with kitchen on 6th floor with view of city. Kitchen rather sparsely equipped, maid service erratic.Check in after 5.30 is by a machine, time consuming after a long journey but worked Ok. Ring them if you know you will arrive late, they will send you instructions.Parking is on site & fine. 10 minutes walk to station, tram nearby. Easy to find from Ring road.

The room was lovely with plenty of space for us. The stairs were quite scary tho with no banister on side away from wall. Having the toilet downstairs and bathroom upstairs was not a good use of the space. It's about a good 10-15 min walk to closest entrance to station then another 5 mins walking to other end where all the trains go from. We did not have the hotel breakfast as having a kitchenette meant we could do breakfast on our schedule from supermarket across the road.

The room was lovely with plenty of space for us. The stairs were quite scary tho with no banister on side away from wall. Having the toilet downstairs and bathroom upstairs was not a good use of the space.Its about a good 10-15 min walk to closest entrance to station then another 5 mins walking to other end where all the trains go from.We did not have the hotel breakfast as having a kitchenette meant we could do breakfast on our schedule from supermarket across the road.

They are in the middle of a refit from the looks of it. Pictures of rooms looked great, actual room was completely different and would have been better value at half the price. Was charged extra for parking which wasn't mentioned anywhere.

They are in the middle of a refit from the looks of it.Pictures of rooms looked great, actual room was completely different and would have been better value at half the price.Was charged extra for parking which wasnt mentioned anywhere.

We were in town for a concert at the Sportspaleis so chose Arass as it was relatively well located for getting there by taxi and it had free parking (we were driving). We had an apartment with a kitchen and a loft style bed. Everything was clean and worked and there was a big TV. If youre thinking about cooking you might struggle to make much as there were two pots and limited utensils. The kettle was hidden under the sink. The receptionist was very friendly and helpful. Big supermarket across the road. All in all a good stay and would probably stay again if looking for more self-contained accommodation. There are some renovated apartments as well which looked very nice.

+ huge supermarket across the street+ short walk to the main station+ 24/7 checkin+ rental bicycle across the street (online registration beforehand needed)-Iron is missing for a business hotel-toilet upstairs would be more helpful than downstairs

nice place I would recommend it! Very close to the station shops and bank nearby so perfect location