The room was clean, spacious and the bed super comfortable. The only down sides were that the front desk lady was a bit rude during checkin and later on her and a cook were shouting about another colleague of theirs and I could hear it all the way up to the bedroom - not super professional. Plus I could easily hear the guests in nearby rooms.

The breakfast on the terrace with a view over the lake is spectacular .

Fantastic hotel and service. Negative point is that the cleaning ladies are waking up guests when they are talking so loud. Really annoying.

An extremely noisy hotel with unfriendly personnel.

Good location, but the amenities a bit bare for the price. Breakfast could do with an option for hot eggs or something similar.

Great hotel a little far out of town but made up for it by the view

You can check-in and set baggages done in 10 mins when you arrive train station, then get free traffic coupons to go whole neuchâtel city. There is a fan in the room, let us feel comfortable in Europe summer time.比住市區飯店更輕鬆，可免掉拖行李進出市區的麻煩，因為火車站位在山坡上。５分鐘的免費纜車，就可到部分商城及海邊，三·四站免費公車就到最熱鬧的市區。車站旁的小超市就能滿足一般補給。

Good hotel, AC in room was a good idea! Great view on the terrace for dinber

Good hotel, AC in room was a good idea! Great view on the terrace for dinber

Balcony view. Room was very hot through the night

Balcony view. Room was very hot through the night

Nicest three star hotel I have stayed in for months.

A very basic hotel with fairly small rooms. Breakfast was basic yet satisfactory. Close to the train station and has on street free parking. The night was EXTREMELY NOISY, as drunk guests made a hassle at 2AM, and the police that was called onsite made a lot of noise at 3AM. My complaints to the front desk were met with a bland "yes we know".

A very basic hotel with fairly small rooms. Breakfast was basic yet satisfactory.Close to the train station and has on street free parking.The night was EXTREMELY NOISY, as drunk guests made a hassle at 2AM, and the police that was called onsite made a lot of noise at 3AM. My complaints to the front desk were met with a bland "yes we know".

Well placed hotel that has amazing views over the lake/city - parking was a little confusing at first as you need to park on street in paid parking bays and run inside to get a sticker to put on your dashboard but otherwise easy enough. Room was a good size and beds comfortable. I didn't think the breakfast was worth the extra 15CHF it cost, however this was in line with other hotels in Switzerland

Spectacular location, very friendly and helpful staff, clean and quiet.

Very convenient location right by the station. Minutes to walk to city center, buses, train, funicular. Beautiful view. Corner rooms on the street side have both station and lake view. Courteous staff. Room decor and furniture are a bit outdated. Beds need updating, too low and slim single layer mattress. I would rebook.

Good value, quiet, enjoyed the views over the lake and the town, lovely staff, and really nice patio restaurant. Climbing up after visiting the Old Town resulted in a bit of panting, but not much.

This hotel looks better from the outside as the indoor facilities are a bit outdated. The rooms are simple, but theres nothing that stands out, either on the positive or negative side of things.The hotels location is convenient but if I would have to stay for a couple of nights, then I would go for the better rooms or look for something else in the city.

Room is clean, great location, friendly staff, parking on the road in front of hotel and you can get permission from hotel

Room is clean, great location, friendly staff, parking on the road in front of hotel and you can get permission from hotel

Pleasant hotel. Location: close to station - 15 min walk to lakeside and town centre

Very pleasant and helpful staff. The hotel offers free passes for museums, public transportation across the canton, access to other public venues. What I could suggest is adding mosquito nets at the windows.

Very pleasant and helpful staff. The hotel offers free passes for museums, public transportation across the canton, access to other public venues. What I could suggest is adding mosquito nets at the windows.

A very enjoyable stay, staff were very helpful.

Well situated. Quiet. Small town: easy to walk everywhere. Included parking was very useful for us. Breakfast is affordable by Swiss standards and gives nice view. Only thing is that it was super hot during our stay and they don't have air conditionning (few Swiss hotels do).

Well situated. Quiet. Small town: easy to walk everywhere. Included parking was very useful for us. Breakfast is affordable by Swiss standards and gives nice view. Only thing is that it was super hot during our stay and they dont have air conditionning (few Swiss hotels do).

Opposite train station but they offer free parking. Nice patio and bedrooms with views. In need of upgrading generally.

Opposite train station but they offer free parking. Nice patio and bedrooms with views. In need of upgrading generally.

We traveled by train so the location was excellent. The hotel was very clean. The staff was friendly and helpful and we had a great stay.

Lovely hotel close to everything essential for a short break. Very friendly and helpful multilingual staff. Mr Mayoli has a very good team😀😀

Guestroom amenities were lacking. No tea/coffee facilities, ironing board, shampoo, (there was a wall-mounted body wash dispenser). Could not receive the three English-language TV channels, but manager said that it was okay because that would be fixed by next week. The breakfast buffet included in the rate was not replenished efficiently. The location is over the road from the Neuchatel railway station, which is perfect for a short stay of a couple of days. This is the third time we have stayed there over the past few years. We go back because there is always anticipation that they must have got better, and because of the good location for train travellers.