Good

I come into town regularly and always stay here. The staff is helpful and always available. The parking area is well-lit, and I feel like my car is safe. It's in a great location, just outside the parking lot of HEB (large grocery store), and there are plenty of restaurants within walking distance. Rooms are fairly clean, but not perfect. Wi-Fi works great. There is no coffee. At all. None in the rooms or in the lobby. I buy a large cup of coffee the night before, store it in the mini fridge, and microwave it in the morning. Other than the coffee issue, no complaints at all. This will continue to be my go-to place when I'm in town.

Very nice stay !

Rooms are very dirty

Very professional staff it's worth the stay

Wonderful

the friendly and efficient staff was great.

Great value for the price

Affordable and close to Ft. Cavazos. Felt safe and secure as a solo female traveler.

Check in was great Our room was being cleaned when We got there We had to wait 10 min but We got there at 2pm. The Bed squeaked But that was our fault. The paint was falling off the ceiling in bathroom but you could see they were doing repairs to it. It was a easy in and easy out and a Comfortable stay for the price. We will stay there again. Oh and the smell of food being cooked in the lobby Made Me Hungry. The only negative I have to say is they don't have coffee pot in Room and don't offer it in the Lobby.

Great people. Clean room

My husband has been working in Ft Hood. Different places he’s stayed have been terrible. This place was clean, quiet and the lady in the front office has been so sweet to him. It helps having someone nice while he’s away from family.

The front desk lady on Monday night was very rude and made me feel dumb for asking a question about check in cut off. Didn’t even acknowledge my thank you and was silent then hung up the phone. Customer service is everything to me as I work in that industry. You lost a guest because of this and I went somewhere else! Thank god I didn’t pay online.

Overall, it was a pretty nice hotel. Stayed for 5 days in a non-smoking single occupancy room and had no problems. The room was clean and did not smell of smoke. The AC worked (thank goodness cause the heat outside was unbearable). The staff was nice and understanding of my situation; I had a pretty late flight and had arrived to check in at a later than usual check-in time. I did call ahead of time so I think that helped make understanding my situation a bit better. Would definitely stay here again.

We loved this hotel location and price and room service. I wish they have coffee making stuff. no breakfast is fine but coffee would be nice.

This was clean, quiet, and comfortable. The housekeeping staff was wonderful. It lacked the little touches that make hotels fun: like coffee, continental breakfast, bottled water, extra toiletries, etc. But for the price, it was adequate.

We stayed a Friday night and surprisingly, it was quiet and quite vacant. The check in person was also the check out person. We weren't charged the $50 cash deposit as we were non smokers and did not have a pet. She was friendly. Lobby was clean. We asked for a room on the 2nd floor and we received it. There is an old elevator. The hallways were warm and smelled of stale smoke, but the room was clean, updated and spacious. All appliances worked. Wifi was fine. There was some wear and tear on some furniture, and a random hair here and there, but nothing extreme. The bed was big and had soft sheets and blankets, but was too firm for us. AC worked quickly and cold, and worked as a great white noise, but once the set temperature was reached, it would shut off for several minutes...then come on again. Very annoying. Window was dirty, smoke alarm had no battery, shower water pressure was low, but temp was good. Ice maker downstairs worked. Parking was plentiful. Area was safe with many shopping/dining options, some walkable. Overall, would recommend, although the price could definitely be less for what you get. B-

The front staff was very nice to my daughter, this was her first trip and they helped her enjoy it for sure!! Great place for the $$.

Management was rude They came out the back room, looked like they we sleeping and no shoes and rude. Talked to us like we were beneath them. Argued with us over payment. Tried to make us pay twice for our stay. We arrived on y night (but late y - technically x) and I told them our reservation stated y. She argued with me saying the I wasn’t even y day so my reservation didn’t even start. I showed her my phone and was like technically it is y but in the night of x. She rolled her eyes and was like either way your reservation isn’t yet. And argued more with me. Overall: management was so rude. I left and told them we’re never staying there.

Price

Just needed a quick 2 night stay and wasn't really around the hotel much but room was clean looks just like the picture actually. Bed was springy maybe a bit worn but no probably sleeping on it. The window ac kept it perfect temp didn't even need the covers for the most part. Definitely was worth the price. If you are visiting family on base and just need a place to stay this is a good price for sure.

I travel often due to my job requirements. I was so very pleased with this property from the clean and inviting lobby, and especially my very clean and cozy room. It was so nice to just feel comfortable and rest with no worries. The bathroom was ultra clean, the eheets were fresh, and the hotel was nice and quiet. I actually slept an hour over checkout!! The staff was so nice about it and seemed glad i got some good zzzzs;) i willl go back everytime im near kileen tx.

Very clean and easy to get to. Price was good but just disappointed that I only had time to stay one night.

Only issue with the hotel is the smell in the lobby. Very strong smell of garlic and cooking. I suggest they separate the cooking area from the common general public area

When I got to the property they tried to charge me a cash deposit and claimed that it was on the post and when I proved to them it was not they were not happy and could not collect it. The rooms are very out dated and not very clean and the staff is very rude

The price was reasonable and property was clean

The staff ate the best in the world

The bathrooms look like they obly tried covering mold with paint.. you could tell they dont clean the floors or any areas.. like headboard had lots of hand marks all around. I likes that i could park my car right in front of my window.

The mattress felt like springs.old and dirt.I could not sleep.loud music playing had to call front desk.towel we're dirty.sheets look like they were old as dirt.lady at front desk not friendly.

The people managing the property are fount a great job. The lady called me to check to make sure i knew where i booked. Bad thing: The hall on the 2nd floor smelled like smoke Great things: Nice people running the place Very very clean room Clean coming in Felt safe Great pricing Would stay here again in a second

The cleaning of the bed was very dirty at the head on the sheets but when was told they clean it right of way. good service over all will stay again if need be.

The room and lobby was clean and well kept. I will definitely be staying again.