Clean and well located spot in Lancaster, more suited to business travel or cheaper budgets - not a room to spend time in, but handy access to the city

Friendly and helpful staff, nice pool and sauna.

Staff does not exist, everything is by phone, check in getting your key from a key box, check out letting the key on a key box. No humans around, nor reception, nothing. Rooms are very standard with two big disappointing issues: first, not elevator so stairs; second, rooms on the second floor, as the one we occupied, have an unbearable hot temperature and no air conditionning. WIthout exageration, with 20º centigrades outdoors, temperature in the room was not lower than 30º in mid June, and only a small table fan to go on. Really unacceptable. If you are thinking in going on summer, just discard the idea of staying here.

The room was nice, spacious, and the bed was very comfortable. My only complaint is that my room was very noisy because it overlooked a main road in Lancaster.

Large spacious room(we had 3 single beds) with good size bathroom. Clean, tidy and neat. Just off the main road. No noise disruption. 2 things. Keys to rooms are available to all who stay there, as the key box stores keys for all the room. Room had a velux window with no blind. So room was bright quiet early.

Good location for us to visit and explore Lancaster. Very clean safe and friendly staff.

Comfortable, very centrally located, very nice stay

🙂Perfect location, good size room, comfy beds. 🙁 We stayed there for 3 nights and our room was not cleaned, not even once. Finally, we had to empty the bins ourselves. Definetely not value for money.