This was a horrible experience all around. Property not in the condition pictured. Arrived with my senior mother and epileptic dog, after 10 hrs on the road. After checking in I entered room, and was immediately hit with a terrible odor. Upon further inspection found the room to be filthy, with torn and stained bed spreads, fluid splatters on the walls, a dirty tub, toilet with grout torn out, and broken seat. The table was literally falling apart. I walked back out to wait to speak with my Mom who was finishing an emergency call. Took my dog to end of property to relieve himself, where my Mom and I started discussing what to do, as the sun was setting, in what appeared to be an unsafe area. During this time we were harassed multiple times by a Male guest. We returned to the room to see if any other hotels were available in the area. While standing in room for 5 minutes (avoiding the harassing male guest outside) we found a place to go. I returned to the desk to say that we would not be staying. The front desk attendent offered another room, however we cited that our safety was also a issue. He seemed ready to refund us, then looked at the time and said he could not because we were already staying in the room, and refused a refund. We tried to explain that we really had not been in the room for more than 5-10 min total, had not touched a thing (it was too gross to touch anything), and had not even unloaded things from our car. He was very rude to us, and we left.

Nice

Easy access to the highway

Booked the room at 11:15 pm. Showed up and staff was rude and said since the reservation was after 11:00 pm they wouldn’t allow us to enter

All good

The chikd safety locks on the doors do not work. Nasty rooms. Workers very rude.

They didnt offer the continental that is listed on this site

Staff unattentive. Groups playing in the parking area. Limited parking.

Check-in was quick, front dest clerk was friendly, room was as shown on the website, and price was reasonable. They do, however, need to update their website to reflect that they do not serve breakfast - only coffee and juice.

It was clean, staff was polite. It was within walking distance of Simmons Bank Arena. Wish they had more TV channels and more snacks in vending machines. Would have been nice to have had a Continental breakfast at least. But would stay again.

its ok

Old- beat up- dirty. Nice guy behind the window( lobby door locked).

Manager/owner was great, helpful and caring.

Friendly service and easy check in. Not very clean though.

Friendly service at check-in. The room is very clean and comfortable.

Second time staying here and we have nothing bad to say. Very clean and people are very friendly

room was clean and only about a 15 minute walk to the River Market District. The bed was not very comfortable, too hard. Considering the distance from Simmons arena and downtown Little Rock, the price cannot be beat

The manager was VERY friendly and helpful. We loved that the hotel is walkable to the Simmons Arena. Thanks for the stay!

Horrible experience trying to get refunded due to not being able to attend trip. Had purchased trip insurance and now it has turned into a big inconvenience just trying to get refund.

The bed was very good and the staff was accommodating.

cleanliness

Unfortunately, I must advise against staying at this hotel. The cleanliness was subpar, with burn holes in the bed covers and stained sheets. Despite a two-day stay, the staff refused to provide additional towels when requested for 4 people. The pillows provided were extremely small, hardly suitable for a comfortable night's sleep. Additionally, the hotel is situated in an unsettling area with homeless individuals sleeping near the premises and wandering around the parking lot, which made me feel uneasy about the safety of my vehicle. The sound of gunshots throughout the night further added to the discomfort. This hotel falls short of basic hospitality standards, and I strongly recommend looking elsewhere for accommodation.

Clean and convenient

Room was huge, clean and in good condition except for the couch that was in need to be replaced. Excellent from desk attention. Area seems safe

WOW - Dean is THE BEST !! He helped us get all checked in - even brought extra bedding b/c my grandson thought he wouldn’t want to share a bed with his papa but .. he changed his mind and when I returned the bedding Dean was So Understanding - if I still owned a company, I would want to hire him!! The property is so VERY comfortable, even though it is close to I-45 it is quiet and surrounded by many restaurants and shopping opportunities - parking was safe and sufficient - for a guy who used to travel for a living that’s a full list - thanks again for having a guy like Dean on your staff!!

Was surprised at how well maintained the property was. Overall experience was good until after we left and we received a call from the front desk asking us if we removed a picture from the wall of the room. I was at first confused as to what they were talking about. When I finally began to understand issue I was shocked/. Who would take a motel picture like that? Definitely not my idea of decorating

The TV didn't get a signal. Rather that fixing it, or moving me to another room, the guy at the desk would come over and try to fix it, leave, and try again in the same manner with same results. At around 9 pm I told him to forget about it. What really bugged me was him telling me, twice, that I should call him rather than coming to the front desk.

Property is a little bit run down. Wall need repair and painting. No breakfast. Cheap for a reason.

They meet the need for my stay

Wasn’t informed about the deposit fee until I got to the motel

Clean, no breakfast but was cheap enough that I don’t really care

The lady was very inconsiderate an rude an she kicked us out our room an didnt refund us our money