Thank you for making our new year very joyful! We enjoy d the countdown too!

Like: Simple, straightforward, clean enough, quiet enough Dislike: Difficult to find

Nice and convenient location

Over all , they were all amazing and excellent Except the rocking toilet seat

Me and colleagues have stayed here for a 5D 4N. The location is good, 10 mins walking distance to Festival mall and nearby got Jollibee and McDonalds. There are two things that need to be improved: 1st - the shower water pressure is very low and the shower head condition is bad; repair is a must! 2nd - the food taste and staff service of the level 4 restaurant need to be improved. The daily breakfast taste is acceptable, but we have dined in the restaurant for dinner. The serving speed is like a turtle, and the food waiting time is almost 1 hour even though the restaurant only has 3 tables of guests.

good service.nice and clean hotel

Good hotel Recommended hotel in Alabang

Excellent accommodations. Very friendly, welcoming and extremely helpful staff. Highly recommended.

Good

We just love the hotel, staff is so helpful, always very clean, great pool, and resturant.

Everything about our stay was perfect. Every one of the staff members was friendly and accommodating. We’re talking about security, door men, reception personnel, kitchen/dining staff, and cleaning crew. Each and every one made our stay more enjoyable. Thank you.

Great stay! Friendly & efficient staff. Compliments to staff Jerry for the kid-friendly recommendations around the area.

Staff are very responsive, friendly and accommodating. The rooms are clean and a good size for the value. The only reason why I did not give an excellent rating is it would be nice to have more selections/variety of their breakfast menu. Also for the restaurant, to expand their menu and include more selections. I would definitely stay at this property again.

the room feels very old and the shower head was rusty and clogged. room is dusty

Very close location between shopping and restaurants.

This is a great property to stay at. Clean rooms and a great breakfast each morning.

Great kind, courteous and attentive staff. The apartment was well maintained.

A nice hotel, well maintained and pet friendly (extra fee). Area is quiet and clean, everything you want is within walking distance (Movie, rest, malls etc.) Lots of people riding bikes in parks. Hotel has an infinity pool and nice gym. There is a Spanish restaurant in the hotel. Staff is very professional and security is top notch. A place to stay in Manila if you want to stay away from the traffic and noice of a big city.

Excellent amenities and huge rooms.

Room was fine and clean. Breakfast buffett was a big disappointment. Food was cold including the eggs, and selection was very limited.

Simply amazing, all around..

Overall great experience.

This is my second time to stay at Somerset Alabang and the longest one so far. The location is ideal to go around with a lot of dining spots to choose from. Having a bank ATM at the lobby is also quite convenient and feel secure. The service is always top notch with friendly and well attentive staff and crew. Will definitely visit again with the whole family soon.

Staff were very friendly,restaurant serverd a good breakfast and food of high standards It was clean comfortable stay

Staff were very friendly,restaurant serverd a good breakfast and food of high standards It was clean comfortable stay

5 star place

The room quality is below expected. Air-conditioning is a bit of a hassle. You get that feeling that you are being watched all the time. Some room items that should have been in placed beefore I checked in still have to be requested.

Will stay again.

Will stay again.

Seat cover of couch is broken, there are some dirts in the Kitchen area and bathroom when we arrived. Made a complaint about smell of cigarettes in our room. Very pleasant staff, accomodating, helpful and very respectful.

I can honestly say that the customer service from employees from the pool to the restaurant is absolutely stellar, don't want to leave out the guys in the lobby area always greet and meet you with a smile and a positive attitude, helpful in every way. So to find something not so good, is basically impossible when you have employees with such a true positive and caring attitudes. Will I be back, certainly been to the Philippines several times and can say with confidence, I will only stay at the Somerset going forward. Thanks to all employees there 😊

We had a great customer service experience here. It seemed like the staff were actually happy to go above and beyond. It's a beautiful spot and located next to a very nice mall. The only thing I felt a little burned on was it looked like there was a hot tub in the picture and the pool is divided, but if it is a hot tub it wasn't heated. Overall, though, this is a great placed that we would definitely stay at again.