Very good onsen resort, highly recommended

Very nice view and arrangement . Hot spring is superb

Very nice view and arrangement .Hot spring is superb

The whole experience in this onsen hotel is PERFECT! We were greeted by friendly staff when our car just entreated the hotel area, and we were served with hot matcha and tasted snacks. Staff has been very friendly and helpful with great hospitality. The onsen resort only got a few rooms, which provided privacy and calmness. You can use the onsen at the other sister hotel as well. Food was really nice. Private onsen was available inside your house as well. After all, we enjoyed ourselves and will definitely come back!

Friendly and professional staff, if you want a hassle free vacation, i recommend this hote

everything was too good to be true. staff were all super nice, helpful and proactively engaged in assisting customers. i just stayed there for one night and unfortunately i damaged my rental car before dinner time XD the manager proactively helped a lot by calling rental car company, insurer as well as police. she intentionally put down her work and helped to call the parties and do the translation on me even in a heavy rainy night!\ she even offered tea while i was waiting for police to come as it took nearly two hours to complete the whole process. the room (type c) and other facilities were absolutely clean and in perfect condition. it totally worth the price! will come again for sure! the meal were fine too if u dont mind to eat horse meat. personally not a fan.

직원들이 매우 친절하고 영어구사 능력도 괜찮은 편입니다. 특히 한국어를 이해할 수 있는 직원도 있어요(근데 듣는건 잘해도 구사는 못합니다^^). 객실과 대욕장 모두 청결도는 5성 호텔 급이고, 중심부에서 좀 떨어진 호텔임에도 불구하고 매점에서 왠만한 것은 다 구할 수 있습니다. (가격이 문제지^^;;) 또한, 자매 료칸인 야마미즈키(근거리)나 신메이칸(쿠로카와온천 중심부)의 노천온천도 무료 이용할 수 있는 장점이 있어요. 음식의 질도 왠만한 5성호텔 뺨칠 정도로 맛있고 좋습니다. 꼭 단점을 꼽자면, 중심부에서 약 2.4km 정도 떨어져 있다는 점인데, 오히려 그 점이 조용함을 극대화 했고, 위에 적었듯이 매점에서 왠만한 것은 다 구할 수 있으므로 큰 단점은 아닙니다. Very friendly staffs. Especially, Korean language understaing staff available(but cannot speaking Korean language ^^). Room and big bath are both clean as 5-star hotels, and I could buy anything to need despite far from city center. (but price is not reseanable ^^) And I could use outdoor hot spring in affliate ryokan - Yamamizuki and Shinmeikan. Quality of foods are also 5-star hotels class. Just one weakness is far from Kurokawa Onsen City Center. but it is not big weakness. It makes more silent place :)

It was bit confusing for the directions as there were another ryokannext door. Signs should be clearer. Our rooms and facilities werevaguely introduced n the communual onsen closed quite early. After dinner there were no time to go the open air one. The rooms were quite dusty Hiwever miyamasanso was very private and comfortable. The suites weee so relaxing the pricate obsenwas wonderful, really big with the western style rooms. Dinner was great despite the breakfast wasnt worth it.