Good location and good service. Clean. Good for family, too.

Location is good, but the service level is below average. The bath tub drainage ran so slow, and the billing accounting is so chaotic, they charged me breakfast fee though I never went to the restaurant. It’s rare case compared to my past experience in Japan.

Great location to Osaka station.

Stayed 7 nights in this hotel. Overall, it was a comfortable stay. Close to transportation and shops. The coin laundry machine was good to have but was very busy there.

Everything was great except for a mixup with our stored luggage tags.

This hotel has no soul or personality. It is an an amorphous blob dropped into an urban concrete setting. It lacks design decor and inspiration. You are in a hotel. You don’t feel you are in Japan. It is the epitomy of capitalism. A product to extract. It is located in a train hub and any towers of offices and stores. Shopping online with Amazon from your home country would be easier. The “stations” are painful to navigate. Most stores are too expensive and have exclusive brands. There are many restaurants. Osaka is a very modern city with a few interesting sites- none near here. My advice not this hotel for sure and not this area. Avoid the largest cities of Japan. Once you see some shrines temples and magnificent gardens in one city don’t rinse and repeat in the next. Suggest secondary cities near mountains or ocean and a sense of Japan. People are accessible in smaller Centres and the staff at this hotel are not warm or welcoming. They are Perfunctoty and check in and out is done at terminals . AI has taken over and you are visiting a robotic environment here. Don’t waste time or energy.

Close to osaka station. Made it very easy to navigate to Universal studios from here. I will say that i wished there were more outlets next to the bed.

Good