Room service food was below par.

A beautiful hotel with amazing staff. The room, pool area & food were all excellent

From start to finish excellent service, amazing property, gorgeous food luxurious surroundings. Would definitely go again. outstanding

When I booked the property I was told it was pet friendly then the hotel emailed me and said pets were not allowed and I never got reimbursed for my stay that I never had. It is very upsetting and I will never book anything through Expedia again as you falsely advertised the hotel and won’t give me any reimbursement.

Really nice rooms, location, near to beach

Nice property, probably not up to the latest ones but clean and quiet

The location is a blessing, by being a quite and safe area along with great beach that you can not get anywhere in UAE

Great holiday

I had booked the room for my wife to stay there for 2 nights. I called guest relation to request for my wife’s room number so I can surprise her with cake and flowers but not only she didn’t assist me with the room number , she called my wife and ruined the surprise by informing her of my intentions. I specifically asked guest relation lady not to inform her about my surprise and she promised that she didn’t do so however this wasn’t true

Everything is ok!

My wife and I had an amazing stay! Everything is beautiful and service is great. Lots of families, singles and a mixed crowd so something for everyone. The staff show incredible hospitality. Shoutout to Darwin for leaving a treat for our anniversary. I would recommend this hotel resort to everyone!

Amazing place! Amazing people!

An excellent hotel for a calm relaxing holiday. The staff are extremely helpful and the service is excellent.

Beautiful hotel on the beach Great food and staff Will come back

Excellent hotel resort- thanks!!

Lovely hotel and location. Clearly a high-end hotel. Staff on the beaches are excellent as are the restaurant staff. However the check-in staff have issues and need some training in customer service. Our check-in process was slow. We had to wait a long time even after being told our room was ready. No refreshments were offered while we had to wait. And our Gold expedia status was not recognised despite it being on the booking. On check out we were charged by mistake for room service. It again took the check-out staff a long time to sort it out without even offering an apology for the mistake made by the hotel, instead making out it was our fault for noticing the error.

Great facilities and service, excellent for family, kids club etc...

Incredible service, fantastic standard and great staff - highly recommended!

We had the best time. We travelled with our two kids and the kids club was so clean and modern. The staff were so friendly and the property was stunning and well located. The breakfast service was so well organised and the selection was wide. There were plently of spaces on the beach and we managed to spot a wild dolphin.

Room insulation is bad Room service is very slow and takes a long time Some of the staff are not friendly

First, they didn’t even know about the platinum membership perks even tho they are a VIP hotel. We didn’t get a room upgrade which is ok but the room we did have had some issue. First the duvet had stains so we asked if they could change it. They did change it but left the first blanket in the room. The coffee mugs were also first so we needed them changed. Finally the tv wasn’t working so we needed someone to come and get it working. The manager did accommodate us for a free brunch which definitely helped improve our stay and overall the staff was nice. Just hate to see those kinds of issues for a 5 star hotel.

It was brilliant and couldnt have asked for more!! The team of guest relation did the needed to celebrate my wifes virthday, the staff upgraded our room and complimentary breakfast. It was a birthday to remember

Luxury, luxury, luxury.

In a nutshell, we will be back next year. Best vacation ever!!!!

Absolutely amazing . Staff were very helpful ! Easy check in hotel spotless & food was fab . Nothing to be negative about all Wonderful manager Mohammed who went above and beyond for us .

Beautiful hotel on the ocean with great staff. Great proximity to Yas Island and museum.

Amazing staff and property. Will definitely be staying here again.

Unbelievable experience. Service was excellent and property was gorgeous. Staff always went above and beyond.

The hotel is really nice and it has one of the best beaches in the UAE. It is really clean and people are friendly and nice. Check in was bad. We were given a wrong room. We had to go back to reception and they had to check, which wasted quite some time. Also our room was not upgraded but they gave us complementary breakfast to make up for the room mixup

The upgraded suite was stunning, the team kindly left us some goodies. The staff were amazing, definitely one of the best experiences I’ve had

Loved the property. Loved the staff service and attention to detail. The restaurants were great. Someone in our group was in a wheelchair and we had kids. The hotel facilities was accomodative for both and the staff were trained well trained. I woukd definitely stay there again. Loved it. Loved it. Loved it.

Excellent experience