Hotel and rooms very clean. Staff helpful. You can hear dogs barking or loud children from rooms around you so you might want to bring earplugs (pretty much standard in Europe). There is street construction but the hotel put us in a room far away from that noise. Overall a nice place to stay.

Beautiful hotel in a beautiful city

Service staff was nice but tried to defer any request to self service like calling a cab and such. Not what I expect from a 5 star hotel.

Lovely hotel that was close to everything

The room was great. Front desk was very helpful. Would come back again.

One of the best property I stayed and it is in the heart of Antwerp city centre. Chandru

Perfect

Early check in possible, very nice staff, good coffee. Great location. Perfect!

Very nice hotel. Staff is very friendly & helpful. Check in & out was very easy & fast. Lovely, spacious room (no view, but ok) and nice beds. Mini-bar included! Hotel bar is fine, some bites available too. Breakfast was fine, plenty to choose from. Surrounding is also great: near 'de Meir' shopping street and the more lovely, little streets with small local shops, restaurants and bars. I would recommend this hotel.

The hotel was beautiful. Convenient to most major places. The shower did leak into the bathroom which was fine as it was all tile, just messy. The staff was excellent and very helpful. The room was ready before check in time and they will hold your bags for you prior to or after check out.

Wonderful property within walking distance to most activities. Great staff. Not so good- plant based restaurant within the hotel.

Breakfast buffet was a bit poor.

Very nice and new.

The hotel was vegan. There was limited space in the bedroom, about 30 cm between the end of the bed and wall. This was in a king sized room.

Great stay. Didn't use the gym or dine in the hotel. Very close to Grote Market. I'd stay there again. The room was fine - a king bed, great bathroom. Room 223 - not a great view from the window.

In an old building, beautifully furnished. Great location for shopping, trams, old centre.

So pretty! Loved the bar, and thought the room was perfect!

Very beautiful building, clean and comfortable. Staff is very friendly and their dining is focused on plant based sustainability - we are not huge vegetarians, but must say the food was exceptional. Parking was very confusing, but manageable.

It is a fabulous property in an outstanding location. Loved my stay there. The staff was very helpful and friendly!!

hotel, room, and staff was amazing. Service was above average, and staff went out of their way to make you feel welcome. Nice plant based breakfast, but you can order meat if you desire. Special thanks to bar tenders; you made us feel at home. If we're back in Antwerp, we'll stay here again for sure..

Overall the property was excellent. Parking is too expensive and the plant-based restaurant was not very good. The room was very clean, the staff were excellent and welcoming. Great hotel.

Be aware for the following: avoid room 14 - as thus room is located next to the kitchen/preparation area, its a vegetarian hotel - so good luck finding any other food. Best is to eat outside, also service is so so...you have to look for people. However its very peaceful and has a classy atmosphere. We were really unhappy with the lack of non-vegan food options incl the lack of variatity of knick knacks at the at the bar...after 2 peanuts you dont want to eat more. We decided to make this our hotel of choice, but will remain frustrated with the lack of food options. Note that beers are being poured in normal glasses and for an ex-Belgian (left 35 years ago) that felt like a sin...they are missing some of the belgian touches that we are known for.

Gorgeous property, friendly staff and very clean.

Beautiful, comfortable rooms. Central and very convenient location for exploring Antwerp.

Fantastic standard throughout, real 5 star show. Big Kudos on the commitment to sustainability by going entirely plant-based, the kitchen could do with some further work but really good to see this move. Loved the 'diamond' sachet that buys you 2 chocolate diamonds at the bar.

Great 5 stars hotel, very stilish and in a good location. Only one thing that could be better is breakfast, since variety qute low.

Althgouh the room and the bathroom were nice , the smells from the drains in the bathroom were not good . Maintenance tried to sort this the first night but we had to move to another room for the last night as they were again pervasive. Otherwise good location

Most of the rooms have no view. The King room has a wall in front of the window. The room is very warm and you can’t regulate the temperature yourself. The manager assistant claimed you can but 2 people in the reception confirmed there is a central regulation only and you need to ask. We asked twice to lower temperature from 23 to at least 21 but no luck. The windows only tilt so no fresh air. No available information in the room on how to contact reception. No number on the phone or anywhere.when we asked someone said 1 and the other receptionist said 9. There is. nobody to help with suitcases.

Everything

New hotel, everything well designed. Every staff of this hotel is super friendly. Will come back again!

Horel common areas are beautiful. Room was spacious and very comfortable. Staff was attentive and very helpful. Restaurant (vegan/vegetarian) was excellent. Location near the historical center and shopping was perfect.

The property is absolutely stunning. Every room you walk into in the lobby/lounge area is beautifully designed and spacious. The room was massive and had many amenities.