I like how the staff are kind, willing to help and clean rooms plus bathroom.

The room was nice and clean and although the place was packed our room was quiet. The property is a quick 5 minute walk away from Levi's stadium. Via email I was notified of changes that could be made to my reservation (i.e. parking pass and early check in), so we were able to take advantage of those options.

Great customer service.

Friendly, helpful, knowledgeable, efficient staff & service. Good food and menu.

Close to Levi's Stadium and that's what my wife likes so she can leave the game early and walk back to the hotel

Easy checkin, great customer service.

Upon check-in, I was encountered by one of the sales girls who was extremely nasty.... her personality was extremely bad. I couldn't even get to the desk to check in without her giving me these crazy, dirty looks and almost attempting to rush past me and almost brush up against me.. not a good idea!!! Her whole demeanor was unwelcoming. She's definitely in the wrong business and being that she doesn't know me from the next guest she should be reprimanded. I checked in close to 3:00 p.m. on Friday, September 6th so I'm sure this will give anyone an idea of who was working and who she might be. She was rather short in stature,either Asian Indian or Hispanic descent with short, dark hair.. and a very nasty attitude. That is the only description that I have of this person. I have never seen this person before and I hope I don't see her again but if I do experience another encounter with her, I really hope that her attitude would have changed. There's no reason for employees to act unprofessional towards any guest.. regardless of race, color, ceed or whatever.. just totally unacceptable. I did not let her spoil my stay but I really hope this person will change her heart of stone to a heart of flesh. Also, I was not informed upon check-in that the boilers were not working. The room was a little chilly but guest services was nice enough to bring me up an extra blanket

Toilet in room was stained with dirt...possibly mold.. I had to clean it myself I've never had this issue at this particular Hyatt.. housekeeping just needs to pay closer attention to detail. The rooms should be fresh and clean upon guest arrival. This is very important for sanitary reasons and overall comfort.

Perfect paired with a game at levi

It was a challenge for me to exit the premises because I was already charged $40 per night for parking but when I tried to exit, my room key would not allow me to exit so I had to walk all the way back to the hotel to inform the clerk about the problem. Also, my room was not clean and the towels were dirty. I had to request for deep cleaning and clean towels. Everything should have been in place before I got there but it wasn't.

I had a scheduling mishap somewhere between Expedia and Hyatt, the manager was very accommodating in making sure I was taken care of. Great stay for football season!

It was easy to find. Easy to park. Staff was excellent. Food excellent. Rooms very nice. Walking distance to Levi Stadium.

Cleanest and nice staff !!!👍👍

It was good and convenient. Food was pretty good and there’s a coffee shop inside. Housekeeping is great. Hotel needs a little bit of remodeling in places, but that’s typical. I would definitely stay here again if I’m in the area for work.

Great spot to watch the SF 49ers game!!

Had a great time. The only thing I would change is the pool towel situation

Comfortable and convenient for an event at the convention center

Excellent facilities and staff

Not a very centric location

Very convenient and the staff is super friendly

A little pricey for the room but comfortable.

Have stayed here a few times for an annual quilt show. Always a class act. Nice bar. Nice pool. Nice folks.

Very conp

I’m only filling this out because it’s required.

Too many people and not clean. Parking at 40.00 with spots available Elevators taking 20 minutes not a luxury hotel at a the price i paid Food was ok but an outrageous price

The lady at the front desk was super nice and I really appreciate that, thank you Hyatt regency I feel bad I forgot her name but she super pleasant and helpful.

Hidden 40 dollar parking fee that u learn soon arrival but it was a good stay there

Super close to the Levi Stadium

The check in process was smooth, efficient and friendly. The room was nice, as expected. Oddly, it was missing wash cloths. We had to shower using hand towels.

It was ok, way too expensive for an old hotel.

Resort fee and $40 per night parking

a great family friendly environment