Always a pleasure to stay here. Very nice, clean rooms and friendly staff.

Everything great. Anzu restaurant is the best. Great food very tasty.

Decent place. Christmas music is overkill

Very nice hotel in tenderloin. Close to Powell BART and cable car turn around. My room was a single queen and was on the small side but very clean and comfortable. Nice pool and workout space.

Very nice place staff was extremely helpful and nice the parking attendants were as well extremely nice thank you

Excellent hotel and service was excellent

Overall decent stay. They have a good sushi restaurant, but dine-in only. This would not be such an issue but the room servie is limited. Also, an offer for an upgraded room was sent earlier in the week. I accepted the offer only to find out upon checking in that the request was not able to be granted.

Love the Hotel Nikko. Excellent hospitality and cleanliness, great location. I came here for the indoor pool, which is a great perk and hard to find in SF

Our favorite hotel in San Francisco! Top tier service and hospitality. We LOVE the indoor, heated pool. It never gets hot in San Francisco, but Hotel Nikko makes it feel like you’ve found an oasis in a cold, foggy city. We visit many times each year.

Just an overall great stay in the heart of San Francisco. The service was exceptional and definitely recommend getting a club level room.

Beautiful hotel with great service. Definitely staying again.

Comfy beds and I don’t say that often. Our pup loved the pet terrace.

The Nikko is located in the heart of DT San Francisco, so all meetings were in walking distance. There was professionalism from the minute I walked into the hotel to the time I checked out.

Excellent service! There are lots of amenities in this place and everything works! The service is flawless and very friendly. Very clean and well located. We had a good time!

The hotel was VERY clean and the staff was wonderful. It was quiet and the pool area is 10/10. Great location and felt very safe at the property

Hotel is very expensive. I was supposed to be given a $25 a day food credit and I had to argue with three people in order to get it and only for one day. Also, the hotel had promised a free upgrade and refused to honor it. Meanwhile there is a $40+ dollar per day "resort fee" when you are one block from the worst part of the Tenderloin and there are screaming drug addicts outside the room all night. They also charge a very hefty security deposit to your card -- $500 in my case. And the room service foot is excessively expensive: an omelet was $39 and salmon (no sides, no drink) was $60. The gym and pool are nice but the hotel is very poor value compared to nearby options. Stay somewhere else!

Very nice stay. Enjoyed the pool and hot tub.

Had an amzing stay at Nikko! The staff was absolutely perfect! Walking distance to many shops and restaurants.

Clean luxurious & quiet

The hotel is clean and has everything you need. However the check in was slow and it took over 45 mins for my bags to arrive my room which is a joke. Parking is valet only and it's very expensive. The area surrounding the building is filled with homeless and druggie.

Amazing very comfortable

We stay here annually because of the staff and the quality facility. Sadly, we cannot eat at the restaurant or in room dining as much as we’d like because we have family with celiac and the restaurant has limited options. We have enjoyed breakfasts, but that’s really it.

In a room with double beds, the beds are too small

Great costumer service. Food at the restaurant was delicious. Didnt like that a block from the hotel felt unsafe for tourists to walk around, but the staff informed us about the areas to visit and the ones to avoid, very benefitial. Overall, great experience!

Hotel policy is to hold $125 per night of your stay. They will hold on to this for 10 days after you leave. So if like us you use a card to transfer currency. You will not have access to this even after you leave the hotel. We was staying in this hotel for 3 nights. Having checked out the hotel we went on a trip staying elsewhere. They did not release my funds back to me. Coming back to this hotel again, they asked again for another $125 per day. This therefore left us with basically no money to spend on our holiday.

Modern, clean

Everything at this property was great. The staff were very friendly, attentive and helpful. The valet service was convenient and I liked that it was on site and safe vs parking in a random garage. The room was clean and very comfortable. Location was close to many restaurants and walkable to union square and public transportation. We enjoyed our stay and will stay again in the future.

Excellent

Well located hotel in San Francisco, staff super friendly

Clean

The staff was extremely professional and friendly. They welcomed us and explained our options at the hotel and beyond. The room was lovely and we truly enjoyed our stay.

We were not in our room much, felt safe, on-site parking a plus, easy check-in. We brought our dog with us as the hotel was dog friendly however, the on-site restaurant said no dogs. The restaurant manager gave us an option to sit in the couch area in the lobby and brought our food and drinks there. Sushi was amazing. His service was fantastic and they found a way to accommodate us, which made our stay great. The restaurant manager is amazing!