The place was disgusting inside and out. The man at the front desk was nice, fortunately, but the room smelled as soon as the door opened, the floors were sticky, cigarette butts everywhere. We asked to be refunded and left immediately.

We got to our room and it smelled so strong of marijuana as soon as we opened the door. I called the front desk to ask for another room and I was told we couldn’t move because they were full. Then told they would bring up spray in 10-15 minutes. Twenty five minutes past and no one came. We had dinner reservations so I went to the front desk. I was handed a little can of spray with enough spray for one squirt. The chair in the room had something all over the seat so we couldn’t sit on it. I sat on the end of the bed and the mattress slid off. The carpets were filthy as my white socks were black. All of our belongings smelled like the room and couldn’t wait to get them home to wash them. The kicker of it all was the hotel was not full. You can tell that because they leave the curtains open in rooms not booked so I did not appreciate being lied to an made to stay in the disgusting room. Definitely not worth the money!

The room smells terrible. And the rugs looks dirty. The corridor outside the elevator wasn’t clean. I’m sorry but I couldn’t stay the two nights I have been reserved.

Giving 1-star was generous but this place is not in any condition to stayed at. My room smelled like rotten onions and when I complained to the front desk she tried to shove a marijuana smelling room at me!!!! DO NOT BOOK HERE DON'T FOOLED BY THE PICTURES!!!!!

This is an.old property and looked old and shabby. It was as clean as an old property could be. There was no hair dryer and there was no shower. Major inconvenience

Staff was wonderful, no issues.

Due to winter, not much crowd was there. Most of the rooms were empty. Rooms were clean with beautiful ocean view.

The room was ok nothing special. The tub had stains in it and the bathroom sink never cut off no matter how you turned it. The front door had to be slammed to shut. There was only one light bulb and 5 lights in the room. The customer service was HORRIBLE!!!!!Workers where rude from the time we checked in right up until we left. I don't understand why because we were very respectful not to mention we spent money to stay there.

Carpeting was dirty and needs replacing.

Security Disliked loud tenants

They have an elevator, breakfast was supposed to be included but no one mentioned it or where to go

First time staying so it was nice

The room had a smokey smell [to be a nonsmoking room]. There was no hot/warm water in the shower or sink. The toilet kept getting stopped up. The carpet was very dirty in many spots. The bathroom tub was dirty, to include the bath towel. The sink in the bathroom was not clean. The table in the common area was very dirty. The bed sheets had spots on them, and were covered with a blanket. The overall environment was a bit loud; someone was intent on getting in the room a few doors down from mine. They were banging on the door for the occupant to open, threatening to tear down the door [this was like 3AM]. The upstairs occupant [above my room] seemed like they were intent on stomping on the floor. Was awoken by the landscapers. When I arrived for my stay on Saturday night there was a strong police presence and groups of what seemed to be younger folk running around. There were constant cars pulling up for 5-10 minutes and then leaving [someone would pull up, someone would get out, go to the same room, and then come back out less than 5-10 minutes each time].

It served its purpose. still a little pricey for a room that you can hear noise all around. I did some pushups and noticed the huge opening under the door wide enough for a lot of creatures and people could get in?

The receptionist were very nice but the overall cleanliness of the room was very disappointing. there was a moldy smell in my room, the shower head and shower had hair still in it.

There were roaches in our room

I make a payment and not refund because no used the booking, we aren’t any more rooms, terrible

The service at the front desk was horrible! Didn't know how my paid room was paid for? The next patron was told his card wouldn't be charged but yet it was including my fee. A fee that was massively overpriced with roaches and other bugs crawling around. I could've taken that $170 up the street and stayed in Hilton or Marriot. I deserve a refund for this awful hotel stay.

Room was dirty , faucet was dripping Didn’t have curtains. Asked to change rooms and was moved 3 times with no difference. Overall bad accommodations

They acted like hoes on a period

Need to have someone come out and get all the roaches out of rooms

Scared the whole night, killed three large weird spiders as soon as we walked in… put us next to stairs case and did not sleep because everyone and their cousins steady up and down the stairs near window until 6:46 am… left out early at 7:15 because we couldn’t take it anymore

I love Staying here! The atmosphere is so much different compared to Woodsprings!!

Please beware when booking at this location. There is a nice looking Extended Stay hotel across the parking lot, and Google appears to use those pictures for the rooms when you go to book. When you arrive you are actually booked to stay in this motel across the street. The motel is run down and smells of marijuana (weed). The staff were polite. The first room we were given was covered in small roach like insects. The smoke detector was hanging from the ceiling, and the room smelled of heavy cleaner like it was trying to mask a scent. When I asked for a refund they said the manager was not onsite (it was only around 5-6 pm). So instead I had them switch us to a new room. This one was better, but it was nothing like the pictures we saw online. I've stayed a Extended Stays in the past and had very good experiences, but this is one location I would never go back to.

Property needs upgrades... Service was decent. Don't expect anything extra...

The rooms stink. They are not clean. I requested a non smoking room and both rooms smelled like smoke. Bathrooms were gross and bugs were everywhere! ! $123 for one night is not worth it. I will not recommend this hotel.

If you have no other options than this is the place.

I didn’t stay the night, I couldn’t get comfortable in a dirty room.

Staff was helpful, but the facility does not live up to the name “suites”. There was absolutely nothing in the cabinets (no cups, no coffee maker, etc.)

There are two properties across from one another. One North and one South. The North property is a hotel the South is a motel style. It is slightly run down. The rooms have kitchens but no utensils, dishes glasses pots or pans. You needs to ask for something at office but very limited. My room ddi not even have a trash can in it. Tv is flat screen but old, movies keep freezing. We were offered drugs in the parking lot as well.

Great staffing

We arrived at the hotel and were told that our reservation was canceled. I asked why it was canceled and was told our card was declined. However, when I made the reservation, I did not give any payment as I had selected “pay at check-in.” We were not notified of the cancellation prior to checkin and we were told there were no other rooms available.