Stayed here 7 weeks have had no hot water at lest once a week. Elevator smells like something is dead inside.

The facility should not have been opened due to the fact they were severely understaffed and was just coming off 3 days of no power due to a tornadoe. Our room was nasty and the bathroom was unsanitary. The toilets and sink clearly was not cleaned after the last guest left. Not to mention dirty comforters on the bed. Would I stay there again yes because the one staff member on site poor guy did a wonderful job making sure everything that was wrong was corrected. It was not his fault and we did not make him feel like it was. He could not do it all. Unfortunately due to that we did not stay the night and had to cut our trip short because there were no other room available due to the prior storm. My only wish is for Extended Stay to due right by me and offer me another night at my choice and location at their expense.

The smell is terrible. Like a stable.

Good, clean facility. Easy access to the freeway.

Rundown, dirty, no kitchen supplies. Entire premises appeared to be a low income housing residence. NOTHING else in Cleveland and surrounding areas available or would have left.

Toilet did not work for the whole time we were there. They did not fix it because they dont have any maintenance in weekend. Front office people has no courtesy, just being rude. Please avoid at every cost.

Great place to start very comfortable

Great place

The only thing that wasn’t ideal was the bathroom the shower wouldn’t drain properly so short showers and countertops had paint and cigarette burns on them in the bathroom

Very nice people n clean rooms very attentive8

The condition of the room was terrible. The kitchen was not stocked and when we requested some utensils and dishes they handed my sister a laundry basket for her to take up to the room. When I unloaded the basket, every single dish, cup, and pan was dirty, filthy dirty. We immediately returned them and they brought clean ones up to the room. There was a dishwasher but they had no detergent for it and gave me a few packets of dishwashing detergent but no sponge or towel, no paper towels either. There was an inch thick of dust on all the lamps and headboards. The phone was inoperable too.

The power went out at the hotel for a bit, and then when it came back on, the internet never came back. Every other hotel on the block had it, but our hotel just couldn’t figure it out and had no explanation. And they didn’t seem to care. I lost major work cred and time.

Ery bad

Our room was so dirty. I would not recommend staying here. The whole place seemed in disrepair and in dire need of cleaning!

Staff is friendly very helpful establishment smells clean n inviting when u come thru the entrance communication is excellent

It was a nice place to stay.

Ordered king room got queen room .No coffe maker was told they didnt have any.no pots and pans they did not have. Room smelled like an old basement had to buy a candle. Mentioned it to the counter and said we had no more rooms. Not at all what i expected woke up early and ran out.my wife and i travel alot and i have stayed at some crappy hotels ,but atleast they had a coffee maker in it elevator was broke the next morning as well

Poor

My initial check-in was good but getting up to my room it smelled terribly. The floors are full of dirt that I literally went out and bought a broom. The bathroom sink had make up all over it, and I could not take any of my clothes out to put them in the drawers, cause they’re full of make up and Nail polish, I guess and the towels look like they were dirty. It was very loud and it looked like there is a bunch of hoodlums always around outside the hotel.

The beds and linens were clean and comfortable. Towels were clean and fresh. The receptionists were friendly and thoughtful. The room appeared clean but the property definitely needs an overhaul. The facilities and rooms are well-used and need new carpets & paint, etc. The room smelled heavily of smoke, my bag & clothes smelled strongly of it after I left. Overall, I feel it’s reasonable for the price but probably wouldn’t stay again unless they did some updates and renovations like carpets and painting.

Sofa bed mattress had many stains

I will never be back!

Good price for a single. Breakfast not worth.

The place is dated and not maintained , you get what you pay for. There is no real breakfast it’s packaged oatmeal with no bowls and packaged mini muffin that’s it. The room hadn’t been clean , the linen was stained even after asking for Fresh. The one evening staff member tried, only to be met by the morning staff member who could careless I feel it’s not the staff’s fault but the company who owns this facility This facility caters to a more working or business man group not family

I like the convenience of this property, the larger rooms, and the full kitchen with a large refrigerator. The hotel is quiet and located near the interstate and shopping.

Was a mistake of choosing a place where pets are allowed place had a smell of a bug exterminator just visited. Handicap shower looked not well kept clean. From the outside it looked good it was a place with Marriott prices and a red roof atmosphere. Never again but my bad choosing. Love and learn I

Pluming problems, water was so slowly drains. After toothbrush I had to wait for long time to wash my face. Floor was very sticky.

The place appears to have the same carpet and fixtures as it did when it was built in the 1950s. The carpet had stains and the trim was falling off the walls. No shampoo or conditioner, bar soap only. It was awful.

The manager there is very unprofessional and the place sink so bad you can smell dog and cat pee through out the hallway and our room. The house keeping workers are definitely unprofessional as well I will never get a room here ever again in life horrible experience and they breakfast is small muffins and oatmeal

The place appears to have the same carpet and fixtures as it did when it was built in the 1950s. The carpet had stains, like from vomit, and the trim was falling off the walls. No shampoo or conditioner, bar soap only. It was awful.

Nothing special about this place.

We've stayed here once before and the room was clean and the stay was fine, but this time we arrived to a dirty hotel room. There was smeared makeup on the counters in the bathroom, the floors were stained and filthy and the room smelled. But that wasn't the worst part, a little past midnight a group of about 7 people came into our room with a working key card. That was terrifying because we had our child in there with us. Apparently the front desk gave them the wrong room key.