This place was clean and the staff was very nice and helpful

Roaches in our room. Will never return

Great property!

Overall, positive experience. About 3.5 overall. BW Saluki Inn was mostly what I needed for a one night stay. And what I expected -- convenient location, quiet, secure, generally well-kept. It was a tad more expensive on this weekend than I would have expected (i.e., a bit less of a value for this particular property in the town in which it is located). Staff was very pleasant. The one thing that stood out as less than positive was the front parking area, which seemed oddly laid out and not very convenient. But that is relatively small in the scheme of things. negative would be that It was (Simple touch: it would be helpful to have a sign on upstairs floors pointing to the elevator, since it is not visible from the hallway.)

Full breakfast options, helpful staff who reset the router for me.

Clean, free breakfast

The room was nice and I have no complaints about it except it didn't smell real good. The worst thing was that the elevator kept breaking down. So we had to use the stairs. It would have been a nice gesture for the hotel clerk to assist two older women lugging suitcases up the stairs, but he did not. The breakfast was good.

The room was clean, bed so comfortable, lobby clean, breakfast was amazing and we are happy!

Decent ; smelled musky overall decent for a quick stay for business

Nice affordable stay -conveniently located

Very good value, reasonable price, clean and well-maintained. Nice breakfast service.

It looks like they are renovating but still alot of work to ne done. The staff was friendly and helpful and breakfast was good

we weren't able to use the pool because it was closed. The breakfast was great, and the staff were friendly and helpful. The maintenance man was tried but did not solve the problem with the televisions. He was able to get one of the Tvs to work correctly but the other one wasn't.

Convenient location with lots to choose from to eat and a Walmart close by if needed.

Worked for what we needed

Pool was not in service. The room was a nice size. I noticed the tvs were dirty, looked as if someone spat on it. The bathroom couldve been cleaned better as well.

I often stay at the Carbondale Best Western when visting my son and grandchildren. The MAIN reason for this hotel is cost and the pool ammentie for my grandchildren. Well i showed up again to check in on June 21 and wouldn't you believe it but the pool is AGAIN out of commission. If i had to put a rating on how many times its DOWN. I would give it 90-95% of tge time its doen. I wouldn't have bothered too juch but it was my granddaughters 3rd Birthday and wwhen she found out we were at the hotel - she immediately said, "grandpa I go swimming at hotel" only to disappoint her AGAIN because what is listed as an amenitie, was not available. This WAS and WILL BE the LAST TIME i EVER book at the Saluki Best Western, if any BW.

The room was nice and clean, we had no complaints. The a/c worked well. The bed was comfy enough. The pool was closed however which was weird we weren't alerted about before since it was summer time, but I guess there was no way for them to tell us. There was an attached but independent bar, it was pretty cool you could enter it from the hotel so that was pretty cool. It's close to a lot of local places if you want to go get some food or delivery.

The carpet had a lot of stains.

Was dirty, sheets smelled, beds were hard, and staff was borderline rude. When we told them that we were getting bit in our sleep, the gentleman who checked us out ignored me. Will never stay or recommend this hotel again.

Bathroom, above shower area on ceiling was leaking/water damage.

The best part was definitely breakfast, it was a good place to stay any problems got fixed as soon as possible and everyone was very polite. Problems we had were getting locked out of our room for about 45 mins in the middle of the night, and the TV remote only works when your right next to the TV, does not work from the couch or from the bed. Overall besides those few things I would definitely recommend this hotel to family and friends.

Average. Stayed for the breakfast, I like waffles but not when there are no toppings and they even have a sign on the wall for the topping station. Syrup barely qualifies as a topping station. Now the picture of the waffle with whipped cream and strawberries- that would have qualified! Room was dirty. Beds uncomfortable. Hallway and room smelled bad.

Overall a decent hotel. Needs some TLC on things that are worn or need some repair.

Sheets were stained

The room was neat and well-appointed with a microwave and refrigerator. There was a hot breakfast every morning. It was a good value.

It was great. Nice room, very clean, good climate control. TV had an issue but self corrected after about 15 minutes of self test. Furnishings are nice and breakfast was served in some good heated serving containers.

Just regular for an old bldg. like the bar

Room was clean, bed was comfortable and the breakfast was decent.

Check in was a breeze. Room was spacious. Comfortable bed. Quiet. The one weird thing was that tub had a hole in it which had been taped over. Odd. Did not affect shower. Would stay again.

Great location near SIU

The room was a nice size and everything looked clean. The staff was very accommodating to our requests. And it’s close to everything in and around Carbondale.