I was promised a VIP stay with early check-in, late check-out, free beverage, free room upgrade, only received a bottle of water. Told me I could have late check out but came knocking on my door promptly at 11 am. They lied. When I arrived the air conditioner was on full blast, set at 60. As soon as I turned the air down the room reeked of pet urine. The bathroom counter was filthy, the toilet had a brown stain down the back, area below bathroom countertop was stained with drips of dark liquid? Towels had dirt stains. Looks nice but needs deep cleaning.

Disappointed on this visit. Needs updating in particular the mattress. Aggravated my back! Breakfast is pretty much high sugar and processed types. Nothing organic.

Excellent service!

5 stars

Given handicap room w/o requesting. Dont u have 3prove yor handicap in order 2get that room?

Clean and smell free rooms.

The staff and service were incredible! The location was very convenient and the hotel was very clean. We reserved an ADA room and we’re very pleased with everything except the fact that the room is right next to the elevator. The coming and going of other guests was extremely loud and disruptive. Aside from that, our stay was perfect.

Beautiful place, nice room

More convenient than many expensive hotels. Great breakfast including guacamole and hot cinnamon rolls. I stayed for two weeks and really enjoyed my stay

Clean room, quite, jetti tub, morning breakfast

Good

Ok

Very nice check-in. Great breakfast.

Nice property and comfortable rooms. Jacuzzi could have been 10 degrees warmer, but overall a good experience.

I will stay in this hotel again for sure . Thank you

Excellent service super accommodating

Nice place. Great location. We stay here often when in the area

Compare to my previous stay quality has dropped

The staff was incredible!!

Old property but everything else was fine.

Check in was NOT good, but once we git past that, it was fine. Breakfast was actually quite good.

Excellent! Will be back

Good.

I’m going to start with what I didn’t like… long story short, our room reeked of dog pee. We checked into our room, put our stuff in the room and promptly left for dinner. When we returned… I had taken my shoes off and when I stepped in front of the refrigerator I thought maybe the refrigerator was leaking as I felt a wet spot with my bare feet.I touched the spot and yes, I smelled the spot and determined it was indeed dog pee. I went down to the front desk and told them what I had discovered and was told there were no other rooms available. Was also told a note would be left for the manager to contact me. Nobody contacted me so I went to the front desk on Saturday and was told the same thing, manager would contact me. Sunday, still no contact from manager. Was gone most of the day or I sat in the common area of the hotel to avoid being in my stinky room as I was starting to get a headache from the smell. Checked out Monday morning and nothing from manager still. I was staying at this hotel along with other parents/players what were in town for a basketball tournament and I will never stay at this hotel again and the other basketball parents will most likely never stay again as well.The hotel is pet friendly but they literally collected the fee for having pets stay in a room and didn’t clean the room for the next guest. I feel like I should have at the least received a comped room, but got nothing.

The property is very pretty. BUT because I'm disabled the bathroom was not suitable. I would rather have a walk in shower but instead i got a tub. That isn't right. The toilet was to low and its water level was to low. The sink bowl was good. The bed was great.

Found my new ‘staycation’ spot for sure!!

Check in was excellent, very friendly staff, room was very nice. Very comfortable rooms. The WiFi was the fastest WiFi I’ve ever had in a hotel and they don’t nickel and dime you to get good speeds, it just works great. The one reason I can’t give it 5 stars is very unhappy about the vegetarian sausage patty at the breakfast it was disgusting.

Clean, good Services, Parking, breakfast and staff are excellent , I highly recommend this Hotrl😊

The state was nice. I was disappointed that they don’t have rooms that are designated as non-pet rooms for people that have allergies. I’m finding that more and more that makes me very sad. I didn’t utilize the breakfast. I however, did go down and get a cup of coffee every day I didn’t use any of the facilities. We were too busy sightseeing.

Nice place

The staff was friendly and helpful, especially Mr Anthony at the front desk. He is very knowledgeable and personable. However, the room I had was next to the breakfast kitchen and was so loud beginning at 5:30 am and continued all morning. Breakfast was plentiful but not enough healthy options. Otherwise, my stay was good

Good for the price! Wish they had better TV channels.