The floors deco could do with an upgrade, also the beds were not that comfortable & mattresses needs upgrading.

This IS NOT a 4 star hotel. Not even close!! This is a dated and tired hotel with very poor facilities. The rooms are not anything like the pictures that are used to advertise this hotel and are very basic. The buffet food is basic to say the least. Very small selection and what there is is often cold and tepid. Most families i watched and spoke to struggled to find their kids anything to eat after a day or so. One family even resorted to eating at burger king across the road every day! The pool area is ok but there is virtually no entertainment for kids apart from 1 or maybe 2 short games of table skittles or aqua aerobics. The staff are very rude and are happy to keep you waiting at the pool bar so they can disappear into a stock room and chat on the phone. The only exception to this is Toni, an older guy, as when he is on the pool bar he cant do enough for you. After a week we really couldnt face this hotel anymore so i booked and paid for a seperate hotel via a different website and we moved to Costa Adeje for the last 3 days. The other issue you have when booking via expedia is you have no rep or support whilst in resort so when i complained to the hotel reception on the day we booked out we were told we needed to take our complaint up with expedia once we got home!!! The guy on reception was so rude to us and laughed at us when we said we were moving hotels. I would rate this hotel as a 2.5 star hotel at best. Do yourself a favour and book somewhere else!!!

Top value for money 3 min from the beach surrounded by shopping and cafes larger rooms vast assortment at meals and across the street from a supermarket. What more could anyone need?

Absolutely outstanding value for money, very close to the beach, across the street from a shopping centre, pool area, larger rooms, and huge choices at meal times. Nothing else in this area comes with better value.

Very good hotel, clean and quiet. Central, walking distance to everything. Very helpful and positive staff :) Good food. Have vegetarian choises, not much food for vegans.

We stayed here for 2 nights in march and it was a very good choice . The hotel is located close to all the restaurants and shops and also close to the beach. The staff was good especially Sara who was very helpful and welcomingand gave us a room on the corner with a great view. The breakfast and dinner had a good variety of foods and drinks and were ok, but not great. We had to pay for a beer and a orange juice at dinner which was a bit odd.The beds were great, very comfortable with the mattress on the hard side . The parking was behind the hotel, had direct acces in it and costed around 12 euros per day. All in all a good quality/money report.

Wonderfully located and well run. Clean, safe, across the street from a Mercadona supermarket with amazing food choices. Have been to this hotel three times and will return

Great hotel; thoroughly enjoyed my stay there. The food was good quality with a wide selection, the staff at reception were always on hand to help and offer advice, and the rooms were extremely comfortable and cosy. Great location as well; walking into Peurta de la Cruz takes only a few minutes - it’s a very well kept town with lots to do and plenty of places to eat.

Unbeatable value for money sizeable rooms located a 2 min walk to the waterfront promenade and outstanding choices at meal times

Such a nice hotel we decided to stay with the same chain for our last week in Adeje and it is even better

Free WiFi - is So bad it is NOT WORTH considering, you cant do anything at all with it! they have a Premium Wif fi that you pay for at 5 -10 euro a day which I did not bother to try and was expecting Free WiFi that worked! Large Air con fan/Cover was hanging down from the roof, look like it could fall out of the ceiling. Breakfast was OK but bacon was not crispy and dripping in grease, the scrambled egg was runny and mushy, there was no TOAST on offer, the cofee was nice from a coffee machine that you would possibly see at an airport that you put coins in. Power points in the hotel room are badly placed, no power points near the mirror in the bedroom area but instead the power points are put under the TV or one nexto the bed, however if you want to do your hair in front of a mirror you have to stand in the bathroom as there is a power point nexto the mirror in the bathroom. If your hotel room is facing the road and shops it will be very noisy at night, you will hear some strange train, bikes, cars, all through the night right up until 5am... Room Fridge is not good, it is very small and not cold enough if you want to use it for drinks. The bed was fantastic and the pillows also, I also found a high quality blanket in the large storage by the door with a spare pillow if needed.

Staff and location excellent. Outdoor pool not heated (like most of Tenerife), so it is unusable. Buffet meals better than similar hotels - lots of variety and fresh, healthy food options. Overall great hotel for the price we paid.

Hotel was good .Pool are was being maintained.Pool was closed most time we were there .Emailed the company thinking maybe we would get some kind compensation as this main reason for booking hotel they were not interested.

Good location....breakfast quite a nice choice...room a bit dated but good size. Friendly staff nightly entertainment

I stayed here for 5 nights. As other reviews say, you get what you pay for. When I arrived at the hotel, I approached the reception desk and a man was sitting at the desk. He mumbled something to me, possibly hello. He waited for about 5 minutes before he got up to check me in. He didn't bother to tell me to give him a few minutes. Nothing. Not the best situation to be met with as soon as I entered the hotel. Overall, the rooms are ok. They are a bit outdated though. It would be nice if the hotel upgraded their beds. They are hard and stiff. For 5 nights it was ok but for a longer stay it would be unbearable. Similarly, the towels are extremely old and thing. Not only that but they only gave me 1 bath towel. I assume its because they think customers will take them to the beach. It was annoying to not have an extra towel when I would wash my hair. I definitely think this hotel should put in more effort to make sure the customers are happy. Staff should be more welcoming and they should provide more as far as the room goes.

The restaurant buffet is amazing specially on dinner time. Good swimming pool. Am coming again.

the hotel is close to the beach and the high street

If the touristy areas is what you are looking for, the location is perfect. Though it is really not what we desire in a hotel, I guess it suits the people that do well. The breakfast selection was wide, but the food was very dry. Reception service is on one hand very good, but I do think it's a bit of a hassle having to go down and leave a deposit for a remote, pay for the wifi in the room (5 euros per day) etc. The quality of the wifi was very poor, which was admitted by the reception as well.

Over all i would stay there agian but i would look for something better. the Hotel was clean, and everything worked, but its out dated and needs changing to be given 5 stars, the food was just ok. Neighbourhoon i gave a one, the nosie was very loud from outside at night with partying until early hours.

Overall good value for money. Was let down by we were 3 adults staying in a room with 2 single bed & what can only be described as a kiddie bed. We should have been provided with 3 single beds as there was enough room for this.

no swiming poolbut you get champagne n caviar for breakfast.

Efficiently run and most of staff were friendly and helpful. Room and bathroom were clean although both a little small. Restaurant was a plus with huge selection although the staff could be intrusive and noisy At all times the staff in the dining room would push by and lean over to grab a plate even before you put the last piece of food into your mouth. If you left your table to collect the next dish, you would return to find the table had been cleared. They continued to make an intolerable row with plates and cutlery all around you as you tried to enjoy a quiet meal with your wife or friends. The seawater swimming complex to which there is free acces for hotel residents is really excellent but does require a 200m walk. The hotel location is good with a shopping centre opposite and views of the town and harbour from the balcony. For the money I think the hotel is good value. I made the mistake of booking a Hertz car in advance whose office was not convenient for collection and drop off and had to wait in a queue for 45 minutes to be served. Then I was charged 15 euros a day to park in the hotel, whereas if I'd booked a car from the hotel none of the above would apply and parking would have been 5 euros per day, We used the car for a few trips around the island and found it tricky at first to find our way out of the town. You go down to the sea (100m), turn right and follow this road all the way to the main 'motorway'.

Be Live Oratava Hotel was excellent. The room was clean and comfortable. The excellent choice of food at the buffet dinner. The breakfast buffet selection was also very good, including a glass of cava if you wanted it. The staff were very friendly. We wished we could have stayed for longer but had other places to be. We would certainly return to this hotel again as we found it excellent value compared to other hotels we have stayed at on the Island. The location was also brilliant as it was very close to the Carnival parade area.

short walk from waterfront; conveniently located in front of shopping mall

This is a good hotel, well located for easy access to the interesting town and the Lago Martinez, a splendid man-made lagoon with safe swimming for all ages and ample sun-lounging facilities, and places to eat and drink, all protected from the Atlantic by a rocky sea wall. There is a small daily entry charge. In-room tea making facilities would have been welcome, and may have been available had I thought to ask. Worth checking.