loved it

Grrat location. Conformable room.

I liked the funky, chic designs in the hotel. It made a change from the corporate feel of so many other 5-star hotels. The rooms were terrific. I particularly enjoyed my large bathtub at the end of my bed. The bathroom was well equipped with a decent shower. I was surprised however there was no bathrobe, unless they forgot to leave one. The WiFi was horribly slow which is worth noting if you are there on business travel.

Great Place! Great Location!

overall excellent... just one of the staff members did not inform us which amenities they had available nor that we had paid for breakfast already

Unfortunately since the last time we were there the property feels rundown. The room is spacious but the rest feels old, the access to the shower is difficult and dangerous. Breakfast was OK but in one instance the staff did not notice that one of heated pans was off so the meal was cold. All this said all staff are really kind and helpful.

Wonderful location and accommodations.

Great location and nice building, eye catching design, clean and cozy. Mini fridge did not work and could use some improvement in amenities in the room (shower cap, dental kit).

Room was excellent , bed and pillows very comfortable, food was delicious, and the staff was friendly.

I really love the view from our Business Suite room. The staff at the hotel restaurants for breakfast and Epicur were fantastic! Housekeeping was always on point. Could improve on Wi-Fi as it does not work sometimes. Also, music from outside can be heard in the late evening which can be quite bothersome. Otherwise, I will still recommend it and definitely come back.

Everything is 5 stars. Only concern the safety at the front after 10pm, might be better to have a guard 24hrs

Staff amazing, great attention to detail

Staff dedication to excellence and hospitality, and your commitment to creating unforgettable experiences shine through in every aspect of the hotel. Thank you for opening your doors and your hearts to me – I can't wait to return someday soon.

I enjoyed my stay at the hotel. Thank for the wonderful time!

Everything perfect

Great overall

the staff was good, service was good, food on breakfast was good, there wasn't hot water in the shower, the room was a bit cold

Nice hotel in a newer area of the city. Comfortable bed. Big room. Only issue was no heat but they did give us an electric heater so it was good.

The staff were very friendly and easy to work with, very accommodating, lovely rooms. They were doing renovations while we were there and we smelled paint fumes and heard jackhammering at 7:00am - that wasn't as positive.

Needs update , not a 4 start hotel

The staff is amazing in every way. The food is decent but considerably overpriced. If you're looking for luxury or upscale amenities, I would look elsewhere.

The building was under construction which wasn’t noted when booked. The building was noisy and the fumes of varnish were so strong that I requested another room. The construction also meant there was access to the exercise facility. I asked if I could borrow a yoga mat to use in my room and they said they didn’t have one. I had to walk to the store and buy one. The employees we not rude but certainly not accommodating. They did the absolute minimum. I woke up with a fever one night and walked down to the lobby. The front desk advised me to walk to the “only 24 hour pharmacy” at 1 in the morning. I walked there feeling awful and when I got there it was closed. I walked back to the hotel and told them I need help and I’d like to go to the hospital if there are no pharmacies open. The staff had absolutely zero empathy or any sense of preparedness of how to deal with guests.

Location, great staff great place

This hotel was really top notch.

The room was comfortable and well appointed. The front desk staff were not very friendly and I found the area immediately outside the front door not very welcoming with cars parked where they should not have been, very poor control of access to the front door.

I was recommended by a friend to stay in this hotel on my first major visit to Quito, I would have liked to have known there were major construction works going on every day and I believe I should have been told before arrival so I could have made a choice Friday awoken at 0630 to the sound of Drilling, could not have my meetings in the hotel as it was dusty and paint fumes throughout, had to go out for my meetings including breakfast. Saturday awoken at 0625 to the sounds of hammering and drilling outside my window, not the time I was planning on getting up on a Saturday. Breakfast was awful, spent 30 mins waiting for someone to take my order but the staff seemed too intent on chatting to each other to notice one of the 3 people in the restaurant waving to get served. Gave up. Pulled forward my pick up time by 2 hours to leave as quickly as possible. When I asked at the front desk to talk to the manager I was replied with blank stares and mumbles about the works, a telephone call and 10 mins wait and still no appearance of a manager....... not acceptable Cleanliness substandard, big wads of long hair in the shower. Towels which were more beige than white No way this hotel is 5 star, room ticked the boxes barely. I would have addressed all of this with the manager and would have let most of it slide if there had not been construction on the weekend but he NEVER appeared.

The hotel is lovely and the staff is gracious. Every aspect was professional and comfortable. I spent many years i hospitality industry management and thought everything was definitely up to par. The junior suite was spacious and had wonderful amenities with everything in excellent condition. I enjoyed the high quality personal care items, lovely bath tub, and clean modern decor. Very comfortable with excellent service all around.

Coffee maker was cheap. No cream and sugar refill.

The staff is always helpful, the rooms are large and comfortable. The neighborhood is outstanding.

Nice hotel, great location. Clean, comfortable.

I’ve stayed before at the LeParc but this time they let me down. Simple things as replacing a drink coupon after maid had discarded out the one given was denied. Asked for flexibility on a later checkout also denied. Parking was not complicated. Construction in the area made it difficult to grab a taxi.

Staff is professional, kind, and helpful. Rooms are excellent and well taken care of. Lots of food options and a shopping mall within walking distance.