Extremely loud creaky bed with every weight shift while sleeping. Cigerette smoke, which was "fixed" for a few hours with air freshener, but xame right back. Very noisy from conference room dowm hall used late into evening and also very noisy from many smokers on balconies late at night. Breakfast had 2 kinds of eggs, but not many choices if you don't like eggs.

Internet did not work. No air condition!

The room was bad, old furnishings, broken wall mounted accessories in the bathroom. Hair drier stoped working after 30 seconds - guess it was only a sample. No wall sockets on any side of the bed, no light switches that you can turn on or of from the bed… Water pressure in the shower was good, temperature just acceptable. Breakfast is good and the staff was ok there. Reception staff is unpleasant and unprepared. Will only visit again if I have no other choice.

Clean hotel, smooth reception, very lazy team in the restaurant for the breakfast

I have been here before but the quality of service has definitely downgraded. I was very disappointed to see the staff do not impose any covid measures (only 3 people were wearing face masks in the entire hotel and the receptionist did not ask the person cheking in just before me and who was not wearing a mask for her green certificate) So.. non-existing covid measures at this hotel. The breakfast was another disaster with people piling up to get food and no social distancing. But I can not blame the staff in this case as the quality of people visiting has also downgraded. Breakfast was not extremely offering especially for vegetarians like us. The only good thing about the hotel is its stunning views from the balconies. Will not come back here next time I'm in the area. The rate was higher than in a Dubai 4* hotel in December. The only consolation is that I paid using my rewards night.

no toilet brush at the rooö no shower handle mounting on the shower wall hot water was blocked and flowing like in hostels... staff were great and helpful breakfast was very good

A great place to stay, the only downside that I found is the parking that is not covered.

Pros: - the room was big - walkable distance from the hotel to the gondola. Cons: - the breakfast area was very crowded and most of the people were not wearing masks (apparently the staff didn’t have a problem since they were allowed to walk through the hotel without mask) - big issues with dinner serving. Some people waited 3h for their food, we ate toasted bread with tea; - the bathroom was not very clean.