We arrived on early flight and they were prepared and allowed us to check in very early! The place is spotless and the employees were very friendly. Very cute boutique style hotel .

Great!

Very peaceful environment and super intimate stay

Bed padding is needed. Beds are nice just need to be a little more softer.

Great location! A very short walk to the entrrance of the beach. A very comfortable bed. An easy and fast check-in. Thank-you Andrew, for being very friendly, attentive and for the recommendations. Most of the staff lacked customer skills, not even a simple hi/hello or smile. Had trouble accessing our room at every attempt. The bar on site isn't open, unless people are dining in. The pool was extremely small. Other than that, a cool spot.

Very unique property. Loved the small feel and the rooftop pool area. All staff was very friendly. The only thing we didn’t love was the bathroom. Absolutely no privacy at all. You can see directly in from the room. Have see thru glass for the shower area and even the sink area would be ok but the toilet should be private.

I asked to speak to the manager at check in. We stayed three nights and I never saw the manager not one time. The staff kept giving me the run around. One staff member got mad because she was eating at the desk and I asked for beach towels and she threw down her napkin like I was bothering her. I was over charged on my deposit and still haven’t received my deposit back yet. The sink drained really slow. All the spouts in the shower didn’t work either.

Great location and lots of amenities nearby.

The bed was comfy the room was nice and and I liked the space the bathroom well put together loved the complementary cookies they were delicious!

The customer service was great..

Had an awesome experience. Hotel was beautiful, staff helpful, and convenient. Will definitely be coming back.

We enjoyed our stay root top pool was very nice , walking distance from everything or Uber able. The hotel was so clean nice quiet !

Great stay, very clean and convenient location.

Quaint and cozy space to live your best life for the weekend!!! I will absolutely come again and again. Book this for sure.

A nice quiet stay. It was very intimate and didn’t look like a hotel but the room accommodations were everything.

Clean property. Rooms are nice.

I like that the property had a 24 hr pool and was quiet clean and great stay beautiful room however the service there is really bad didn't get ice as I requested also the staff was kinda dry and rude like because they were the extension of the prime hotel we didn't matter only the other guest did and they had dinner parties mever invited ua to have dinner there or anything

One of the best hotel in the yams definitely going back & Prime Hotel will be rebooked again. For a small hotel it’s in a remote area literally one block away from the beach & the receptionist Alejandro that guy is way beyond awesome, he deserves 100 stars alone with no exceptions. It was my first time in the yams/South Beach from NyC & he made my birthday extremely enjoyable as for the Prime Hotel another 100 stars itself. Thanks guys & see you soon. ..

No ac whole stay terrible

Property was ideally located and the restaurant was great. Had a few issues communicating with staff to get issues resolved but everyone was pleasant.

First time staying at a boutique hotel! Great for a weekend on south beach. The bottom is a restaurant that is busy at night but you do not hear anything upstairs. Balcony has perfect views!

Roof top heated pool. Clean..restaurant on and around property. Close walk to the beach

When we first got there I was a little upset due to my plan having a 3 hour delay. So i aske was there anyway they could accommodate us. There was a stright no. We paid for a night that we didnt stay. Ok. I got over that then there was a situation where the room key was not working so we had to be let in our room everytime we came in. It felt like someone was keeping tabs on me. As if i were a kid. There as an issues with the shower where everytime we took a shower we had to place 3 to 4 towels down because the leak proof was not there. I can say its a great location if you dont want to be in the middle of the party. But still close. Everything was in walking distance restaurants and the beach. The people that work there were pretty cool. The room need to be updated. Overall i feel like its too expensive to have too many major problems. Would I recommend someone to stay her? Only if its your next last option.

During the entire stay we did not have a room key Every time we entered the room a staff member had to unlock the door. The staff were very nice but it became onerous. We were told it was due to a software problem. We were concerned about the security of the door lock system.

It was such a pleasure to stay at Prime Hotel! Will be staying here again!!

Older couple from the country fearfully anticipating the South Beach environment, but not so! In fact, this sleep-challenged respondent got the best night's sleep ever in a hotel. Clean, quiet (!), and comfortable. Be sure to checkout the rooftop pool/spa. FWIW, our stay was on a Wednesday.

Great hotel!! It’s Quiet. It’s clean!! Papi steak around the corner. They got a restaurant downstairs. It’s away from the strip but not far If you want peace and quiet.

Really enjoyed this hotel, it’s in a perfect location, quiet but close to good Food & entertainment. Rachelle was awesome, answer all questions & was very pleasant and accommodating

The property was close to all public transportation and easy accessible

Nice rooftop pool for a small hotel…lots of privacy. There is no real lobby so if you have any issues it can be challenging. But we had great service with an early check and a late checkout. This is not a regular hotel more like an apartment with cleaning services.

Great location south of Fifth, one block to the beach and close to restaurants. Super quiet, we couldn’t hear anything from the restaurant below. The balconies are an added bonus. The room is spacious with a lot of shelving. The bathroom is an odd design with frosted wall, but not a downside. Just odd. The pool area was quiet with a cool breeze. The pool was solar heated and maybe 110 degrees; like bath water. Would be a good pool for kids. The room smelled a bit funny and I think it came from the fan. If we turned it off, and it was better. And honestly you got used to it in a few minutes. Would highly recommend for the price, location, pool, and balcony. Super nice people too.

Air wasn’t working in the room spoke to multiple people nothing was done. Asked for a manager she walked over to Prime 112 and came back and said manager wasn’t available but she’d take my name, number and email. Needless to say no one ever got back with me. I’ll never stay there again