Really friendly staff

The food was good value the views amazing

Bedroom Right above to the dustbins and kitchen vents and boiler chimney so very noisy especially on 5 am bin collection. They couldn’t offer an alternative room as coming up to bank holiday weekend. Also very creeky floor boards.

Excellent front desk staff

Right in centre of Newquay, close to Beaches, Main Street and Railway Station. Outside of building does look a bit weather worn but that is probably only to be expected given the location The Bar and Dining area is relatively spacious & the included breakfast was pretty good! Room was smallish, relatively comfortable bed and a clean toilet and shower. Hotel staff were all extremely pleasant!

No information about the parking,you have to prebook parking before arriving.This information was not available at time of booking making very difficult to find parking

Really nice and staff so helpful

Third time we have stayed and never let us down

The food was excellent, staff always happy to help and a warm smile, polite and friendly,the room always clean and tidy fantastic views from the bedroom

Excellent location. Staff very friendly and efficient. Great atmosphere, will definitely visit again, hopefully when it’s not raining!!

The staff was very helpful and courteous. The food and service were excellent. The location and access to sightseeing was excellent.

Classic building with beautiful views, but in need of TLC. Good facilities in room and comfy bed.

Bedroom and bathroom were a good size. Previous occupants dirty towel left on radiator. Paperwork and crumbs on bedside table,crumbs on other bedside table. Both single beds were not made up properly and pillow cases looked as if they hadn't been changed,so I got 2 fresh pillows from the wardrobe. I also found a blood spot on one pillow and a stain on one quilt cover. I have photos.

comfortable bed, nice enough room nice bathroom

The stay was beautiful! It was relatively clean but there were some black spots in the bathroom and some stains in the carpet. Its an old building so this wasn't necessarily surprising. Location was perfect. Overall a very nice and lovely stay for the money!

Check in was very good staff were very helpful and friendly we used a public car park 100yds away which was free. Our room on the second floor was clean and tidy and quiet

Safe and friendly

Shower head was not attached to the wall it kept falling when on witch meant i had ti manually hold it Service at recpetion was slow and not very professional i actually checked out at 5.30 pm and did not stay the night

My stay at the great Western Hotel was great the breakfasts was great the staff was really nice and friendly i cant folt it i would definitely recommend it and will be staying there again thats how muched i liked my stay

Staff were amazing and really welcoming. The room and especially the bed was really comfortable and clean. Great central place to stay. Breakfast was very good for the price and a good choice of cotenental and cooked food.

Nice and cosy hotel. Beautiful view from the restaurant and hotelroom if you have one with seaside view. We have had a great and good time in this hotel and will return certainly when we are coming back to Cornwall.

Not all rooms are created equal here, but the seavew room was divine. Stunning views of the sea. Hotel is right at the beach, steps to the railway. Staff are lovely and breakfast had lots of options and delicious.

Hotel offered incredible value for money. Its proximity to the beach and restaurants was so convenient. What truly stood out was the mesmerizing sea view from the restaurant – it added an extra layer of charm to my dining experience.

Hotel a bit tatty in places. Shower just a bit faster than a dribble and went hot and cold few times. Terrible whistling noice from front window all night. Just one bath towel between 2 of us. Reception staff all fine and apologised. Just things that can easily be fixed

Lovely room, comfy bed and polite and helpful reception staff.. all in all a lovely, clean and convenient place to stay

Nice room, ckean and tidy. You need to pre book parking (was not told or didnt get an enail to say this) so had to find side street or railway station to park.

All the staff were super friendly and very helpful

Perfect location for a quiet getaway. Hotel staff were really friendly. Just a lovely pleace.

Beautiful stay for my birthday surfing trip. My room was wonderful with views of the sea. The food and drinks in the restaurant were lovely and faultless. Helpful and friendly staff that took their time to serve you and didn’t rush the service. This was fantastic to see and is rare to find now. Hotel needs painting and the bedroom windows could be cleaned but apart from those minor decorative things it was wonderful. Pre book and pay for a parking space at the hotel as they are limited and chargeable.

Unfortunately we did not enjoy staying in Newquay. We booked 3 nights but only stayed for one. The hotel was very old, the corridors are so dark, everywhere painted magnolia. The room smelt and had view's of the very run down high street. The lift is in poor decorative condition, like something from the 70's? The lounges and dining area was nice though and had sea views. The views to all the beaches are amazing. Unfortunately the high street is very run down and needs clearing up. Very tatty looking shops. I'm sure if you are just surfing and in your 20's you would enjoy the area.

Great staff service

Great stay and welcoming staff. Breakfasts were a highlight for me. Although the building itself is dated, this is to be expected with the age of the building. The hotel is in a great central location. I was delighted to have been given an upgrade to a partial sea view on arrival. I would definitely stay again.