Hotel is well positioned, great tasting drinks and food, very friendly staff this hotel has a lovely atmosphere. I will definitely be coming back, it gets a thumbs up from me and my beautiful wife

I had a good holiday here with friends. There is a fantastic variety of food to choose from at the buffet, catering really well for adults and child. My only niggle was that the breakfast glasses weren’t particularly clean and the shower head in my room wouldn’t stay up so had to hold it to wash. Other than this it was great

There was nothing that was terribly bad, it was just very average and a bit disappointing for the price. Rooms were average; the balcony overlooked a gravel rooftop. Pull out sofa bed was uncomfortable. Minibar contained a few cans of soft drink and water and one packet of almonds. Quite often there was a sewerage smell in the bathroom, metal trims around bath jets were falling off. Shampoo/handwash containers all had old labels that were looking worse for wear. Hallways had old dirty looking carpets, stairwells were a bit grubby. Rooms are poorly sound insulated so you’re able to hear other people’s alarms going off in the morning/ children crying etc. Food in the buffet was fine. Around the pool area the cocktails/mocktails could have been better. All pre mixed, no fresh ingredients etc. Staff in the buffet restaurant and bars were friendly and helpful. Reception staff seemed less friendly / forthcoming with help. No assistance was offered to take our suitcases to our room. This was difficult as there are some stairs before you can access the lift. I had hoped it would be of a higher standard all round.

Oh boy. Terrifying does not describe this property. First off if you have paid in full before checking your room, you are trapped in jail. They keep you hostage or you have to forget about your money. All inclusive means you eat at the buffet because the other three restaurants are always booked two weeks in advance or at least that’s what I was told. Dirty, boring food and drinks. Every staff just touches the food without wearing a glove. I saw the server picking up the bread off the floor and putting it back in the basket . So close to the airport you hear every take off and can just walk to the runway. No entertainment you want to listen to. Feels like a family backyard get together. Busy as hell and dirty pools. I have ear and eye infections right after the pool. I had no AC for two full days in my room and technician came and said he can’t fix it. I left my room on the day of check out at 8 in the morning even though my flight wasn’t til2:30 because I couldn’t handle 105 degrees on my room. Management is at the level where you feel like a child being punished by them. I wouldn’t recommend this place for anyone unless you are not well traveled and it’s your first time traveling abroad or all totally coming from a different planet. Two stars is more than enough for this property which isn’t cheap at all.

Never again!

This property is not a 5 star, it is more 3 star. We stayed for 6 nights. For the amount of money I paid I expected better rooms and better quality of bedding and better overall facilities and ameneties. The hallways were carpet and not vacuumed or cleaned on our walk to our room. The food at the buffet was decent. Good selection and good service. It didn't blow us away though. The main resort was already built in one section and the section we stayed in was later built and added. As a result it was really far to walk to the ameneties. There was a big bridge and lots of waking. However, we later realized it wasn't even worth the walk. The spa was disappointing, again it was more 3 star as well as the nightly shows. The were very basic and dodgy. We left the resort every night bc there wasn't decent entertainment. My kids wanted to play basketball in the courts but they didn't have balls!! The tennis rackets were sticky. The resort is on bossa beach. It was a very nice beach however, the hotel didn't have a private section. So it was a public beach and you had to open the gate to get to it. The pools were very over crowded. We didn't even use the pool and spent more time on the beach. The resort was lively with good ambience and a good mix of people, however, for the money we paid, this was not a 5 star resort. The amenties are not up to par. For example the bathrooms in the lobby didn't have soap and the bin required you to lift the top.Overall it was fine,not great

The hotel was great. The only faults are the quality of food is very average and Very hard to book into any of the al a carte restaurants. We tried to book for our group on the day of arrival and were told everything was booked out for next 6 days so we only had the buffet option. We ended up showing up to one of the restaurants to try our luck one of the nights and the restaurant was empty so we got a table. But very frustrating that we couldn’t book. Same goes with the pool chairs. Everyone gets down early and puts their towel down then takes off for the day. Then to return in the afternoon to use the chairs they saved. Meanwhile people that are wanting to use the pool can’t get a chair. The drinks are either very sweet or real bottom shelf bad tasting alcohol. Makes it hard to drink the all day package.

Perfect for a family holiday