Amazing hotel, personal, buffet, rooms, everything was verry nice! Only thing they could improve is the wifi.

super clean, nice staff, swimming pool is amazing, reasonable price for drinks, tennis court is extra bonus. Shuttle bus helped us a lot to move around as well. we enjoyed our stay a lot. bad points, no wifi in the room and the dinner food quality is good, but still can be improved. overall, i highly recommend this place.

Loved the property and the staff will definitely return. Only negative about the half board was the evening meal protein which was not up to 4 star restaurant standards.

the hotel is great, we arrive at 9:30 to the hotel, the woman at desk apologies that the room is not ready but offered as to go and have breakfast' although it shouldn't be included. the food was great many options in breakfast and dinner. the staff is very friendly and helpful and the spa was great as well/

Very friendly staff Very clean rooms , newly refurbished Fantastic buffet Didn’t like smoking on balconies or around the pool area

Hotel very good, staff excellent, service excellent, cleanliness excellent, food very good.

Great hotel, great staff. Appreciated and recommended. Best value for money

Good Bits.We had a great stay.All the staff were excellent, from the Reception, the Dinning Room & the Cleaners, what a 1st class job they do. The food in the restaurant is the best buffet food weve had, the choice is great & its hot, with hot plates. The whole hotel is clean & well maintained, though itll be interesting to see it next year after the refurbishment. Hopefully more plug sockets & USB sockets in the bedrooms. The standard bedrooms are clean, comfortable & spacious.Bad Thing. NoiseThanks to the reception staff who moved us after our 1st night, from above the restaurant & the noisey fan that kept us awake a lot of the night. 2nd room a lot quieter except for other guests.A sign in all rooms requesting guests to respect & show consideration to fellow guests that they would expect to be shown to them , especially between midnight & 8 am? Dont slam doors, keep TV volume low, Dont shout, Dont have your phone alarm go off at 5 & then 5.10 & then 5.15 etc.Unfortunately all our 4 nights sleep were unnecessarily noisey due to inconsiderate guests.Come on Riu, a small polite sign would go a long wayWithout the noise this place is 5 star & we will return next year, hopefully in a top floor, sea view room, as we were promised this time, but unfortunately didnt get.

Good Bits. We had a great stay. All the staff were excellent, from the Reception, the Dinning Room & the Cleaners, what a 1st class job they do. The food in the restaurant is the best buffet food we've had, the choice is great & it's hot, with hot plates. The whole hotel is clean & well maintained, though it'll be interesting to see it next year after the refurbishment. Hopefully more plug sockets & USB sockets in the bedrooms. The standard bedrooms are clean, comfortable & spacious. Bad Thing. Noise Thanks to the reception staff who moved us after our 1st night, from above the restaurant & the noisey fan that kept us awake a lot of the night. 2nd room a lot quieter except for other guests. A sign in all rooms requesting guests to respect & show consideration to fellow guests that they would expect to be shown to them , especially between midnight & 8 am? Don't slam doors, keep TV volume low, Don't shout, Don't have your phone alarm go off at 5 & then 5.10 & then 5.15 etc. Unfortunately all our 4 nights sleep were unnecessarily noisey due to inconsiderate guests. Come on Riu, a small polite sign would go a long way Without the noise this place is 5 star & we will return next year, hopefully in a top floor, sea view room, as we were promised this time, but unfortunately didn't get.

Very quiet not for the youngsters, we had exactly what we wanted from this hotel a totally relaxed week. The Hotel was so clean and the staff very helpful . Food great with loads of cjoice.Took about 30 minutes to walk to a beach, great views better than taking the courtesy bus(which was freAt and ran to time)

Very quiet not for the youngsters, we had exactly what we wanted from this hotel a totally relaxed week. The Hotel was so clean and the staff very helpful . Food great with loads of cjoice. Took about 30 minutes to walk to a beach, great views better than taking the courtesy bus(which was freAt and ran to time)

From the moment we arrived and were greeted by a great reception team until the day we left a week later we experienced excellent customer service from all groups of staff.Our room was quite large and comfortable and overlooked a very pleasant garden and pool area which was very peaceful ... all the guests seemed to be there for one reason and that was to relax -- easily done.We booked bed, breakfast and evening meal --- the food was excellent -- huge range of high quality hot and cold food - not once were we stuck for choice. Congratulations to the catering team.The hotel is a little way out of town --- easy enough to walk down to - but uphill all the way back! The hotel provides a frequent shuttle service - but if it is not available when you want it a taxi will cost 4-5 euros.The whole hotel was clean and tidyOur only (very small) complaint was that the Wi-Fi seemed a little slow at times - but this was not an issue and did not in any way detract from the great stay we had at what was a quality hotel.Recommended to all -- we would certainly stay here again

From the moment we arrived and were greeted by a great reception team until the day we left a week later we experienced excellent customer service from all groups of staff. Our room was quite large and comfortable and overlooked a very pleasant garden and pool area which was very peaceful ... all the guests seemed to be there for one reason and that was to relax -- easily done. We booked bed, breakfast and evening meal --- the food was excellent -- huge range of high quality hot and cold food - not once were we stuck for choice. Congratulations to the catering team. The hotel is a little way out of town --- easy enough to walk down to - but uphill all the way back! The hotel provides a frequent shuttle service - but if it is not available when you want it a taxi will cost 4-5 euros. The whole hotel was clean and tidy Our only (very small) complaint was that the Wi-Fi seemed a little slow at times - but this was not an issue and did not in any way detract from the great stay we had at what was a 'quality' hotel. Recommended to all -- we would certainly stay here again

Excellent staff. Very decent breakfast and buffet dinners. Good rate.

A happy time. No downside.Would love to come again.

A happy time. No downside. Would love to come again.

Average 4-star hotel usually catering to Charter travellers with especially a lot of German pensioners staying there. Slightly dated decor, beds with some form of plastic undercover and no air conditioning in the rooms in winter (despite the Hotels.com website saying so) makes the rooms feel a little bit uncomfortable. However, personnel was very friendly and helpful and the service was great and the breakfast buffet was very wide.

Great place for relaxation and very good service

Amazing hotel. Engaged and friendly staff, well kept hotel, delicious food and great location. Best hotel i have ever stayed at.

We had a wonderful weekend. The staff is very attentive and the hotel is peaceful and relaxing. The food is wonderful and varied.

We enjoyed our stay at the Riu Garoe, our room was big and comfortable and the whole hotel was very clean. The pool bar is good and does nice 2 for 1 cocktails in the early evening. There were good amenities in the hotel, nice pool, mini-golf etc. The location is a 35-40 minute walk to the centre of town and although there is a regular free bus service from the hotel during the day, this unfortunately does not run in the evenings so it's a bit of a walk or a taxi (which costs around 5 euros) if you want to go to town in the evening. We were a bit disappointed that there was no access to an iron at the hotel!

We enjoyed our stay at the Riu Garoe, our room was big and comfortable and the whole hotel was very clean. The pool bar is good and does nice 2 for 1 cocktails in the early evening. There were good amenities in the hotel, nice pool, mini-golf etc. The location is a 35-40 minute walk to the centre of town and although there is a regular free bus service from the hotel during the day, this unfortunately does not run in the evenings so its a bit of a walk or a taxi (which costs around 5 euros) if you want to go to town in the evening. We were a bit disappointed that there was no access to an iron at the hotel!

Excellent hotel, very clean, super friendly staff. Perhaps the pool could have been bigger but that wasn't a big deal. Would definitely come back again.

Excellent hotel, very clean, super friendly staff. Perhaps the pool could have been bigger but that wasnt a big deal. Would definitely come back again.

Hotel was very nice. Food excellent. The only thing that let it down was the entertainment and bar service. As there was nowhere else to go locally we were tied to watching dreadful entertainment and very slow bar service. This said the rest of which hotel was excellent.

Call me old-fashion but i still prefer a good, classy hotel even if i'm on the road a lot with my family. I visited Tenerife for a couple of weeks, done 3000km with a rental car (to the surprise of the agency that was probably expecting only small trips to the local beach) and have seen almost everything that there was to see. The night sky @ Teide. Rock-diving at the lighthouse. Taking our 7'year old daughter to the famous Loro and Siam... When you're an avid traveller that likes to see / learn the history and all the vistas that a new place has to offer, you usually rent an apartment, grab sandwitches for the day, then go out and have a blast of a day and then collapse on the sofa of a trip-advisor chosen restaurant at the end of the day. But after trying that for 11 days i ended up at Riu Garoe which was supposed to be my reward for myself (since i prefer the demipension hotels to the other friends who don't like to be glued to one spot) i found out that this amazing hotel offers you the option to dine late (8-10 p.m.) which leaves you enough time to sightsee and then dine and get comfortable. Since it was an extraordinary thing, i appreciated it fully. The place is a luxurious tropical garden with a great pool and garden human-size chess that i thoroughly enjoyed with my daughter among various other distractions. There was parfume from the flowers in bloom everywhere. That garden is perfect for outdoor Yoga where you can be one with nature. Truly the ultimate experience

The hotel staff made our whole stay special, nothing was to much trouble for them. The hotel was very nice with a good pool area & pool bar. The restaurant was buffet style, but none of that lukewarm food. Both breakfast & dinner had plenty of choice & everything was fresh & regularly replenished. On my birthday a bottle of Cava was left in our room & at dinner another glass each plus special cake. We had a very enjoyable 5 nights stay & will be looking to return in the near future. The only thing that would make it better, would be to make the hotel Adults Only!

An excellent hotel, clean and comfortable and a really friendly pleasant environment. The staff are brilliant. Courteous, friendly, they seemed as though they really cared about your stay there being a great experience. I'd recommend this hotel to anyone.

Great hotel slightly out of the centre but regular shuttle bus service. Good breakfast. Very friendly staff. Would recommend

The staff were very friendly and happy to accommodate requests. Selection of games and amusements and free bus to town.

Staff are brilliant..... lovely hotel grounds ..... low level ...... great pool

Fantastic hotel, great buffet and amenities, and the personnel is extremely accommodating.