Hôtel Palace Royal

Interior detail
Signature Room, 1 Queen bed and Sofa-bed | Living area | 32-inch flat-screen TV with cable channels, TV
Suite, 1 Bedroom | Coffee and/or coffee maker
Interior Garden Balcony Family Suite, 2 Queen beds and Sofa-bed | Living area | 32-inch flat-screen TV with cable channels, TV
Luxury Studio with Panoramic City View, 1 King Bed and Sofa-bed  | Hypo-allergenic bedding, memory foam beds, in-room safe, desk
4.1
Excelente(2.582 Avaliações)

Hotel em Quebec City

Hotel 4 estrelas

Motivos para reservar

Inclui itens essenciaisPiscina, Cozinha ou kitchenette, Ar-condicionado e muito mais
Reserve com confiançaTemos parceria com os principais sites de viagens para que você consiga um ótimo negócio na acomodação perfeita

Sobre este hotel

Hôtel Palace Royal

Hotel de alto nível estrelas sustentável, a poucos passos de Grande Allée
Este hotel para não fumantes oferece piscina interna, restaurante e academia. A internet com fio disponível nas áreas públicas é grátis. Além disso, há bar/lounge, lanchonete/delicatessen e sauna seca no local.
Arrumação semanal disponível.
Hôtel Palace Royal dispõe de 234 acomodações com cofres e cafeteiras/chaleiras. São utilizados colchões de espuma com sistema de memória. As TVs de tela plana possuem canais a cabo. Os hóspedes podem utilizar geladeiras e micro-ondas presentes no quarto. Os banheiros possuem chuveiro/banheira combinados, produtos de toalete de cortesia e secadores de cabelo.

Os hóspedes desfrutar de acesso à internet com fio gratuitamente. Escrivaninhas e telefones estão disponíveis. Os quartos também apresentam ferros/tábuas de passar roupa e cortinas blackout. Serviço de massagem no quarto e roupas de cama antialérgicas podem ser requisitados. O serviço de limpeza é fornecido semanalmente.


O local oferece piscina interna e uma banheira de hidromassagem. Outras instalações recreativas incluem uma sauna seca e uma academia.

Crianças de até 12 anos não são permitidas na piscina e na banheira de hidromassagem sem a supervisão de um adulto. Hóspedes de até 18 anos não são permitidos em academia.

Comodidades

Piscina
Ar-condicionado
Cozinha ou kitchenette
Internet/Wi-Fi
Lavanderia
Hidromassagem ou spa
TV
Academia ou centro de fitness

Mapa de Quebec City

Quartos disponíveis

Classic Room, 2 Double Beds

2 Duplo • 28 m²

Room
Acomoda 4
Você será direcionado para Expedia.com para obter disponibilidade e preços

Signature Room, 1 King bed and Sofa-bed

1 Cama king size • 1 Sofá • 37 m²

Room
Acomoda 4
Você será direcionado para Expedia.com para obter disponibilidade e preços

Exterior View Family Suite, 2 Queen and 1 sofa bed

2 Cama queen size • 1 Sofá • 51 m²

Room
Acomoda 6
+
Você será direcionado para Expedia.com para obter disponibilidade e preços

Interior Garden Balcony Suite, 1 Queen bed with sofa-bed

1 Cama queen size • 1 Sofá • 39 m²

Room
Acomoda 4
Você será direcionado para Expedia.com para obter disponibilidade e preços

Luxury Studio with Panoramic City View, 1 King Bed and Sofa-bed

1 Cama king size • 1 Sofá • 30 m²

Room
Acomoda 4
Você será direcionado para Expedia.com para obter disponibilidade e preços
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Avaliações

4.1
Excelente(2.582 Avaliações)
4.1
star 5 empty
Oct 2024
This hotel is a great location to the Old City. Just a block away. It also has a parking garage under the hotel with in and out opportunities. I loved this hotel. My biggest beef is that we did not have daily housekeeping services. I noticed my trash was emptied but no replacement towels when I left towels on the floor and our beds were never made. We were there for 3 nights. After the second night I asked a steward in the hall for new towels. I pay the same amount every night and expect housekeeping everyday of my stay. Discount those nights if I can’t get good service. The hot tub jets are sub-standard. It needs some retrofitting. After walking all around steep Quebec City, I looked forward to the hot tub but found it disappointing that the jets in the tub barely did their job. We ate at the hotel restaurant and had an amazing meal. Loved the layout of our room. It was a 2 room suite and was happy to get a room with 2 queen beds. Would definitely stay here again but I would negotiate daily housekeeping.
4.1
star 5 empty
Oct 2024
After arriving early from our morning flight, staff at front desk did not offer anything when we arrived until WE ourselves asked to store bags. They told us to come back at around 1. After doing so staff still maintained we were too early until another desk attendant interrupted and asked for my info. That’s when we were told our room was ready. Had we left it to the original personnel who knows how much longer we’d be waiting. Room is nicely appointed but not super clean. There were what looked like candle wax stains on the wall in the corner and the bathroom had a dent in the wall, to name a few issues. The bed is comfortable enough but the towels are spartan and rough. The pool is very cute, in the tropical courtyard but the whirlpool jets were not working. Overall, it was an OK stay, but perhaps a bit overpriced for the level of service and comfort offered.
4.1
star 5 empty
Oct 2024
Dark. Very dark if you choose the “garden view.” The photos do not match the vibe. Dingy. Stale air. Creepy. Avoid if you are sensitive to energy. Unorganized and staff systems are frighteningly lacking in communication. It feels like no one really knew the answer to anything. Restaurant staff was great. Family had fun with the pool, hot tub and sauna. Fridge was extremely tiny.
4.1
star 5 empty
Oct 2024
As a 4 star hotel, I was surprised that only paper cups were provided for guests. The sofa bed was not comfortable and the bath towels were below standard. However, the hotel has a great location.
4.1
star 5 empty
Oct 2024
The hotel Is older, but well maintained. We enjoyed the views. For older people who want to walk Old Quebec it can be a bit of a hike.
4.1
star 5 empty
Oct 2024
The only glitch at check in was I didn't bring the same credit card as I used for the reservation so had to resign for a new deposit. No big deal. The concierge helped with maps and restaurant recommendations but didn't tell us on a Friday night we would need reservations.
4.1
star 5 empty
Oct 2024
Location is great for old Quebec but that is the only good feature of this property. Staff were very poorly trained and displayed consistent passive aggressive behaviour across all departments. The hotel management have a lot to answer for in terms of training and hygiene. Waiting staff were in dirty uniforms, cleaning staff (when they appeared) pretended not to understand. Front desk were totally indifferent. Concierge either not there or more interested in their phone or eating on duty. DO NOT GO FOR BREAKFAST. There are rules upon rules which remain unclear, food in buffet is inedible and hygiene levels are awful. Tables have milk in tiny disposable cartons (think airplane milk) Some menu items were unavailable because nobody is stock checking Waiting staff and kitchen staff wearing dirty uniforms and are totally disinteresed in the guests as are all staff in the hotel. Our only conclusion is that this property is being operated by a management team that is only interested in the bottom line and COMPLETELY misses the point of what the hospitality industry is about - Guest Relations. Having stayed in many hotels worldwide from 1 to 5 star we can definitely say that this is the Worst, Most Poorly Trained bunch of employees ever encountered. Management must take responsibility for this appalling level of indifference. Do yourself a favour and stay somewhere that the staff actually give a damm about their customers.
4.1
star 5 empty
Oct 2024
It was just OK. Disappointed by the size of the room. For the same amount of money we could have done much better somewhere else !

Perguntas frequentes

Qual é o custo deste hotel em comparação com outras opções em Quebec City?

O preço médio dos aluguéis em Quebec City é R$ 567 por noite. Esta acomodação é R$ 274 acima da média.

O estacionamento está incluído neste hotel?

O estacionamento não está especificado como uma comodidade disponível em Hôtel Palace Royal. Para obter mais informações, recomendamos que você entre em contato com a propriedade sobre onde estacionar.

Há uma piscina neste hotel?

Sim, uma piscina está disponível para uso em Hôtel Palace Royal. Dê um mergulho!

Hôtel Palace Royal aceita animais de estimação?

Infelizmente, este hotel não aceita animais de estimação. Tente pesquisar novamente e filtrar por “Animais de estimação permitidos”

Quais comodidades estão disponíveis em Hôtel Palace Royal?

Encontramos 8 comodidades para esta locação. Isso inclui piscina, ar-condicionado, cozinha ou kitchenette, internet/wi-fi e lavanderia.

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