Checkin took a long time. Checkin is often like applying for a passport or visa - you’re tired, hungry and you need another 10 mins to get your room key. It’s not this hotel per se, but many take altogether too long. Why not use the information I provided when booking? Nice hotel, very local crowd and near the industrial area. Taxis were easy to get. Hotel had good food, and a pool gym and rooftop bar - a nice place to chill after a long day. They were not consistent with water to the room, and on arrival they knocked and gave me stuff for my room fridge…(which should have been there already maybe?). Overall though, I was happy to be there (the A/C is set to 18° in the common areas so bring a sweater!).

Stayed for 1 night. Overall it was okay except there was issue with the aircon. It took 30 nearly 1hr to send the electrician guy up to fix the issue. The toilet has no locks. So it's a little not toddler friendly cause they will just open the door while you're trying to shower or your toilets. Other than that, the room is cozy and nice.

The property and service was awesome. Only one thing that kinda annoyed me which was the water that leaked out of the shower. Other than that we give 5 star.

Everything was ok until the check in....the door was faulty and the manager told the staff to use force to push the door....all you cqn do is just offer a next room immediately? Can't you. Poor junior staff gotta just follow her leader's instruction? What hospitality is that?

Clean and quiet to stay, good for business when you need to quite place to rest.

Value for money. Calm area over the weekend

The staff were friendly but it would be good if there could be at least one English speaking staff on duty at all times. The room was clean and neat but there was a baby cockroach seen running around the room. The toilet and facilities were well thought, except that there were no hooks or ledges to place our clothes when showering. Especially in a double bedded room, hooks or ledges should be made available in the shower area so that people can put on clothes in the shower area after showering.

Well kept room, clean, comfortable bed and pillow. Hotel surroundings is quiet. Staff is polite. Food outlets is limited. Malay food, korean, Texas Chicken and Cafe, Grocery store is nearby. Walking distance is 5min.

The hotel staffs very friendly and kindness for answering all question from me. Cleanliness quite ok but only the toilet basin had some smell, maybe need adding some deodorant.

Slight issue at check in, but staff was polite and apologetic. Location was suitable for me as I have a business meeting around the area. Slightly disappointed that the room listed as having a balcony but there isn't any

Ok for short stay

Very nice decor and quality fittings.

New hotel. Water came out when showering. Breakfast choices were limited, worse than other 3 star hotels.

This is a new hotel in Glenmarie Shah Alam. Near Ultrapolis market place. There are plenty of eateries nearby. The room was clean and tidy. The shower area and toilet are saperated. The breakfast was adequate but the staff was excellent. The bed was comfortable.

Great hospitality from the staffs. The property is amazing, love the lobby and the room layout and design!

Good foods in the hotel restaurant, room is clean and staff are friendly

Room is clean, comfortable bed and good service

Quiet & comfort. Very poor mobile signal but the WiFi is strong with hi-speed. No hair dryer. Water leak from bathroom to the room after shower.