The floor was wet the entire stay I ended up getting sick

Unfortunately the hotel did have roaches, but the staff were great.

The property is an aging hotel and it shows. The parking lot had cars on jackstands that had obviously been there a while. The parking lot does not feel safe and has large puddles and breaks in the lot. There is no place for people to sit down and relax after a drive. Our room had roaches and was sloppily cleaned. The woman at the front counter was slow and gruff but got the job done.

I didn't even stay in the room 25 minutes the room had roaches crawling on the floor on the curtain and the bathroom spoke with the supervisor from June and here it is the middle of July and still no refund back for the room that had roaches in it she's saying that their rooms normally don't have roaches in them when y'all have roach traps in the bathroom so make it makes sense to me

Stepped on a piece of glass

The room smelled of smoke, was filthy and extremely uncomfortable.

Terrible this hotel move drugs.

The location was good but it had bed bugs and a strong smell to cigarette. The carpet was very dirty.

The grounds have a lot of small trash around. My room door (which opened to the parking lot) had a 1" gap at the bottom, not covered by a sweep or anything. Easily a large enough gap for a small rat (and the snake chasing it) to enter and likely to make it hard to keep the room warm in winter and cool in summer. The electrical outlets were discolored--I didn't have the courage to determine whether it was water or dirt. The water and HVAC worked and the room had a small refrigerator/freezer. It would be okay for an extended stay as long as the outside temperature was mild, the vermin stayed away and you didn't mind the ugly chips and random paint splotches on the walls, damage to the bathroom door and generally run-down nature of the facility. I didn't sleep well in the bed, but that might have improved if I stayed longer (sleeping in a strange bed for one night isn't enough to figure out whether you can adapt to it).

Front desk staff horrible at check in . Line was out the door , the older male was rude and mean to everyone . The black female tried to do her best . No rooms were ready and I checked in after 4pm didn’t get in my room until 5:45 pm, took over an hour to check in and fir rooms to be cleaned . Room has roaches , had stove but no pots or utensils , there wasn’t any trash cans provided and in the room or rug /enough towels for bathroom . Sheets were dirty , had major stains on them , we had to go to the office at 11pm and get new ones and change them ourselves

When I checked in the office attendant waa not friendly at all. There was a $25 booking fee that was not mentioned online. My room was clean but it smelled of smoke. There were also several roaches in my room.

The staff was extremely unprofessional, both during check-in and check out. The room has a full kitchen, but it doesn’t include so much as a coffee cup to be able to use the kitchen. I actually had tea and coffee in my own bag, and couldn’t use them, because there were no cups, not even disposable ones. What’s the point of a full kitchen if you don’t provide the basics to be able to use it? If you don’t provide people a way to use the microwave to make coffee, maybe you should have a coffee pot. On the positive side, the room was generally quiet. The heat worked without making the room, unbearably stuffy, which is a problem I’ve often noted in other hotels.

Rooms was not clean at all, toilets was disgusting. The room smelled like cigarettes, I will NEVER go back to that hotel. The rooms were not being cleaned at all. I was so disappointed that I payed what I payed for that disgusting room, and the fact I couldn’t get a refund just lets me know to choose Marriott everytime I get a hotel.

Employee at counter ignored my presence for 4-5 minutes as she was handing out pay checks. Then said it was going to be 10 minutes until she could help me. By this time there were 12 people standing in the lobby to be checked in. No hospitality at all. Room had blinds but no curtains. Bright parking lights lit up the room. Hard to sleep. Cigarette burns in bedspread. Door was hard to open and close. Won’t stay here again!!

Room was ok overall. There were roaches in the room. There was a kitchenette in the room, but, no pots or pans to use the stove. There was only one bath towel and no bath mat until we went to the office. No on in the office at night. Property is out of the way in an area of apartments with no shopping within walking distance. The property has great potential, but, the cabinets in the room are made of particle board that is deteriorating from moisture damage.

Worst hotel experience ever. Staff was rude. Mad that people were actually booking to stay there. Makes no sense. Didn’t want to help. Rooms were disgusting. Filthy, roaches, bed bugs, dirty mattresses, dirty bathroom, stains in the toilet and shower, smelled like cigarettes, and just overall nasty. I would not recommend at all. This place needs to close down.

I had to wait over an hour to check-in after the check-in time just for the room to be dirty, have roaches, and my keys to stop working multiple times. No ID required to get new keys was very unsafe. No rooms due to overbooking made my group have to split between hotels too. Do not recommend this place

Located away from traffic, room condition was okay. Shower Head worked Very Poorly, Paint on walls of Bathroom

There was bugs, one of the workers was being mean with an attitude when you asked them a simple questions, and they didn’t provide no trash can or iron when I first checked in my room.

DO NOT STAY HERE! Booked a double room, they were overbooked, walked by one room and was probably the room we were supposed to have but it was out of commission. Also there was someone working on the room when we walked in. Would have also been nice to know that as well! Bathtub was gross! Didn't bathe in it and checked out as soon as we could. It wasn't in a rough place not too far from PNC but it would have been nice to know that my room wasn't available before I got there and they also hit us with a deposit, no mention of that when booking. Also would have to wait til 9 am to check out with a human as they closed the office at 10pm so if there were any issues you would have been screwed!

Average property. A lot of illegal drug use by multiple guests leaving unpleasant smell of marijuana in common areas. Large Air gap at bottom of rooms front door. Room Service nonexistent. Laundry room several machines not working properly.

they water goes on and off . they have roaches , it’s not what the picture look like online . do not stay here it’s a waste of money

Old outdated building. Rooms not cleaned no cups in room no ice lobby employees slow

The check in process was long and the personnel working the front desk was overwhelmed and unable to the process in a efficient manner; room was not sanitary with bedding and floor with marks and smelled unsatisfactory; the pest control notice was posted on many doors but not explained upon check in; noisy at night; no housekeeping especially for bath towels and wash cloths; overall, quite disappointed

Didn't even stay there for 3 minutes. The non-smoking room was FILLED with the odor of cigarettes. The kitchen was dirty. Filled with bed bugs, dead bug on the kitchen counter, and a roach. Property was just unkept. Terrible experience and refused to refund the amount I paid to stay. Expedia hasn't been much help either.

Just stay was all right too many people stand ing outside smoking and in front of the rooms they do not clean the rooms everyday and customer service needs some adjustment they will get mad if you ask questions about a bill or need something overall it probably would be one of the last places I stayed only if I couldn't find something a little better

Checked out within minutes of walking in the room. Roaches crawling on the bed. Marijuana & cigarette smell in the room. The entire place was filthy. I would have stayed in my car before i would've stayed there. I took pictures of just how bad it was.

Checking in takes at least 30 minutes. When you get your keycard to the room it doesn’t work. If you need to use WiFi the code doesn’t work. If you don’t mind eating with roaches and the rosches sleeping in your bed. By all means book this hotel. I checked in and left right back out. Good luck

I would 100% stay here again !! The staff were wonderful, the location is phenomenal and the rooms are great!!!

Cause it's was safe an the people was nice

The rooms were clean. The staff were friendly and approachable.

The microwave, Tv and refrigerator dont work. The room is old and also smells old.. Never again....