There were a number of good points about the hotel but also a number of negative issues that affected our stay. The cleanliness and upkeep of the hotel couldn't be faulted, everywhere was spotlessly clean and grounds well maintained and painted. The hotel had a peaceful and tranquil air and accessibility to all areas was good. Sunbeds weren't unlocked until 10:00 so no early morning clatter from the pool area. There are a number of issues however that we feel need addressing. We requested a twin room on an upper floor but weren't told until very late that all the twin rooms were on the ground floor for some inexplicable reason. The ground floor rooms have very little privacy, as soon as you open the curtains you are aware that everyone around the pool is looking in! The rooms are also very stuffy at night, there is no air-conditioning and obviously you can't leave the sliding doors or windows open for ventilation. We didn't discover that fans could be hired from an outside company until our last day. It would appear that the hotel is well aware of the issue but don't want to acknowledge it. The other main issue is the quality of the breakfast, it was included in the room rate but was frankly very poor. The fruit juices were clearly the cheapest they could fine and the hot beverages only marginally better. The overall quality of the food seemed very poor. Fortunately we were not on half board!

Great place to stay

It was hot and stuffy, no A/C and no fans in the room. I had no sleep and had to have cold showers in the middle of the night to try and keep cool. Glad i was only there one night, or i would have checked out the next day anyway.

Amazing relaxing stay, highly recommend! Breakfast was great a lot of variety, serenity area was also so worth it and peaceful! Entertainment at night was good, only downside was no late check out available

Air conditioning missing. Very hot nights.

The apartment are a little dated in the original block, they do need to be refurbished. That said it was clean and comfortable. The bedroom was too small, only one bedside cabinet and had to climb over beds to open wardrobe. The breakfast was great value and good quality. Overall a pleasant hotel that if refurbished would be great.

Was very pleasant and peaceful in serenity part plenty of sun beds downside we had no sun on our balcony at any point of the day.

A great hotel. Our 3rd stay and we cannot wait to come back