Very pleasant, nice and quiet. Check in was smooth - Kailey was very friendly and helpful.

The staff was so friendly and they had security 24/7

Front staff was friendly, except that they failed to inform me about paying for parking at check-in to avoid almost $30 for less than 5 hours. Plus the room itself felt humid and smelled like urine, the AC smelled funky as well.

First impressions are crucial. Upon arriving at the hotel, my partner and I got in line behind another guest to check in. The front desk agent, while assisting that guest, interrupted and asked us, "Do you have a reservation?" We responded, "Yes," but instead of gathering our details, he told us to sit down and said he'd let us know when our room was ready. He didn't ask for our names or any other information. The agent then proceeded to assist the other guest, collecting their details and giving them room keys. Confused, I approached him again and asked, "Why didn't you take my information when you're taking it from other guests with reservations?" He repeated, "Go sit down, and I’ll let you know when the room is ready." Frustrated, I told my partner that we should consider other accommodations because of how we were being treated. Unfortunately, due to high last-minute booking prices at nearby hotels, we decided to return. When we got back, the line was out the door. The same front desk agent spotted us, signaled for us to come forward, and said, "I've been looking for you." We checked in without any explanation or apology for the earlier interaction, which made the whole experience feel uncomfortable and rude. As someone who travels frequently, I've never encountered such dismissive behavior from a front desk attendant. Why were my partner and I told to wait because check-in wasn’t until 3 p.m., while other guests before and after us were checked in and given keys?

Front desk was so helpful!! Great security for elevator and room keys. Disappointed in “kitchen” though. Its just a full sized fridge and a microwave which isn’t a kitchen at all.

I’ll choose to stay, but the price is expensive

area unsafe, close to the airport and highway

Super convenient location for the airport so it served its purpose for our trip at a better price than other hotels nearby.

Not the cleanest notice e few things in the restroom and trash was still in trash can

Good budget hotel for layover. The shuttle driver was outstanding and welcoming.

I was only in LA for less than 24hrs and needed a place to spend the night with cheap parking and close to LAX. The hotel was clean however the beds almost feel like you’re sleeping in an inflatable mattress. Staff is okay.

I like how it was nicely remodeled inside it looked like

Paid for a king bed. They gave me a king and said rooms where sold out. I did check in at 9pm so maybe the gave my room away. Idk. Room was pretty clean. Hair in tube. Over all just needed a bed to sleep in. 9 out of 10.

Beautiful

The stay was fine but the gentleman walking around the parking lot at 5pm was still walking around at 5am when I was leaving.

All staff great except 3 girls at front deck ( one with very pretty long acrylic nails, was not helpful at all, actually perfected the smile n be unhelpful at the same time, then giggle not professional at all)

Good place for the price

Close to the airport. Very convenient

Excellent

They were very nice. And the girl with the scorpion tattoo on her face is very very nice.

Close to LAX and SOFI Stadium. Nice views from the top floor and secure parking lot and 24 hour security.

good

Had a nice one night stay.

I liked the nearbyness of the hotel from the airport and its shuttle to hotel(fyi-shuttle runs slowly at every hour. We waited an hour after getting off our flight for it to come) I didn’t like the uneven mattress that I slept on. Suggest new mattresses.

It was incredible experience of trip

Room was loud due to air conditioner making knocking noises

The checkin was great the shuttle just fine. I encountered Kailey and she needs some sensitivity training. She wasn’t disrespectful but a poor listen and struggled to communicate with her, I shared with her that her tone was less than acceptable. I needed to change rooms and pay an additional incidental do to having a separate reservation the room change could have been fixed.

We only stayed for a quick turnaround late arrival and early departure the next morning, which amounted to just about a six hour stay. The airport shuttle was very convenient and the driver was super helpful and had a cheerful attitude. The hotel room was very clean. My only complaint was that they did not provide any shampoo. Never have I stayed at a place that did not offer shampoo and I needed it and did not have it.

It would be nice if the dog park area was open earlier. Dogs don't typically wait till 9am to need facilities. Security team was great

Trenya helped us in an amazing way she did eveything ahe could to make ua feel welcomed

Clean and near airport. Shuttle service is excellent.

Room smelled like smoke, bed were hard, AC made the room damp, people nocked on our door around mid night. I was charged for parking,