Thermostat was broken which resulted in very uncomfortable conditions for all of us. Temperatures were so hot that we basically had to keep the doors open and fans blowing for the duration. When we complained we were told that it would be fixed, which it was not and to open the windows. The check in process was not what was described in the instructions.

The condo was fantastic in almost all regards. I highly recommend others wishing to have a great place to stay while skiing at Steamboat. Great location and facility. Only issue, though minor, was that the thermostat control of the property left the property a little too warm for our liking. Opening of windows and doors to cool the property was wasteful.

Beautiful property, nice to have access to hot tubs just steps from the building. Underground parking was appreciated in the snowy environs. Convenient shuttle to the ski resort. Key card access allowed flexibility for our group with different arrival/ departure times.

The property and location wereperfect for my family and the shuttle service amazing. Over all a good experience. The condo had plenty of room for 6 adults. Upon check in there were a few things that went wrong like lock box not working, then keys didn't work, no T.V. or WiFi for 24 hours. After notifying proper people these things were handled immediately.

Wonderful location, well stocked kitchen for cooking and very comfortable. We did have an issue with the heater breaking during our stay, but we got quick assistance, and the staff was extremely friendly.

Lovely condo. A little hard to find. For those who cook, the kitchen lacked some basic items.

After a nice long drive with 3 children we were excited to get checked into this condo. Upon arrival I followed all instructions given to me, but the key provided wouldn't work at any door. I went to the front desk, called 4 numbers listed on the instructions, but only one answered that was an answering service and didn't even know where I was staying. One guy doesn't even work there anymore, should probably remove his number. The on call person was supposed to get in touch with me... they didn't... so I had to call again. Long story short, it took about 4 hours for someone to resolve this issue and all the while it was as though I was a bother to most involved. Asking me to hurry back because they were there now.... ha! I had waited there for 2 hours before going to get my children some dinner, and when you finally get it figured out I'm supposed to hurry back for your convenience. Terrible treatment of the customer and there still wasn't a working key until the next morning at 10:00 so we couldn't leave. Will not stay again, nor will we stay anywhere managed by the same company.